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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,924)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Kidscacy

Sep 28, 2024  on Shopify

Amazing service! Hakima took my website reviews to a whole new level. She worked quickly and provided incredibly valuable and creative suggestions to make the reviews more engaging and professional. Thanks to her expertise, the reviews now feel much more authentic and persuasive. Highly recommend – a real asset for any website!

ORIONZ

Sep 28, 2024  on Shopify

Great app & awesome support. Got all features and sections at a very competitive price. 100% worth every $15. Thanks to Hakima for all the support.

Typicostore

Sep 28, 2024  on Shopify

Brilliant support. Took less than 5 minutes to sort out my review problem I had after switching to a new theme.

Drop Bear Storage

Sep 28, 2024  on Shopify

I found the online help by Han absolutely fantastic and a massive help. This saved me so much time and stress.

Frankie Meets Bonnie

Sep 28, 2024  on Shopify

Judge.me support centre is great!!! I had a minor issue with our theme glitching with the judge me app and Han was able to fix it for me within half an hour. Such a positive experience and such a great app!

Whizzer Inc.

Sep 28, 2024  on Shopify

Jess (Judge.me Rep.) was a blessing to assist me in install and instructions for the Judge.me widget install. After I closed the 24 1/2 windows that I had open, she was very knowledgeable and professional, educating me of the services available. 5 star call--Kudos! A raise is in order! Thanks Jess!!!! James Stiles Whizzerinc.com

RŌMFRĒ Travel Co.

Sep 27, 2024  on Shopify

Very responsive with customer service and helping to get reviews to display on the website. We've been using these guys for years and have loved them.

The Outback Company

Sep 27, 2024  on Shopify

I was stuck on the setup, kept getting errors, but on the chat Jess helped me out in just a few minutes. She even customised the color of their widget to match our site. Great service As far as using the app I haven't done this yet, but will soon send out review request to all our previous clients, which seems easy to do.

Crinklz

Sep 27, 2024  on Shopify

The support team was great in helping with setting up the review widget. So far, the app has been working great.

Home-away.co.uk

Sep 27, 2024  on Shopify

I would recommend this app as I have just set up my website and had a few reviews. I found this easy to use and integrate to my website. There is lots of other extras that you can use to benefit from and help with website reviews . Good customer support when needed and easy to use instructions

Budbox

Sep 27, 2024  on Shopify

Iqor was amazing! He was so patient and just fixed the issue really quickly - he was so polite and kind throughout even though I took a little while to reply sometimes. Really grateful for such amazing service - thanks!

Empty Spools

Sep 27, 2024  on Shopify

I'm new to this application but will say this about their support. THEY ARE BOTH HELPFUL AND EXSPEEDIENT. I was greeted quickly, was asked about what widgets I wanted, I asked back to explain them to me and was able to see a list of them all with their pricing and propose listed as well as having Pictures of how their products will look. Then I could make my own decision, and my wanted widgets were installed in the blink of an eye. With this type of service for free, I look forward to upgrading when I am ready. Yes, I highly Recommend

Lumora Skincare

Sep 27, 2024  on Shopify

Very good support, Hakima was fast and very helpfull. the app has everything you need to show social proof and get reviews from customers

Creativ'Pro Graphix

Sep 27, 2024  on Shopify

Support client très réactif, étant donné que j'ai 2 comptes chez Shopify. J'ai communiqué avec Judge.me sur ces deux comptes et ils sont parfait. Je recommande

Creamy Candle

Sep 27, 2024  on Shopify

Super Appli avec un très bon suivie, j'ai été accompagné par Jess qui ma simplifié le paramétrage de l'application. Je recomande ++

Made with Love

Sep 27, 2024  on Shopify

Their customer service is efficient and helpful. They helped me install the widgets on my product page.

MoritaShop

Sep 27, 2024  on Shopify

I liked very much how I was attended, a very good customer service, good app, I attended less and helped me in everything I needed and gave me tips to improve, I feel very grateful.

Along Came Quilting

Sep 26, 2024  on Shopify

Easy to use. Yeah!! Also - fabulous assistance. We don't have a 2.0 theme, so there were a few things which needed massaging to work. The help team got it all sorted out for us.

Lily Aria

Sep 26, 2024  on Shopify

Love the app so far and how it integrates my Etsy reviews! Jess helped me install it as well as answer any questions I had! She was so friendly and helpful, excellent customer service!

TKFitBoutiqueStore

Sep 26, 2024  on Shopify

I removed the app and added it back again and it finally working. Thank you Claudio for getting the app to work on my store. I appreciate it! :-)

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