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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,924)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Pawsmiq Plan

Oct 01, 2024  on Shopify

Cassiano was exceptional in setting my app in my store. Thank you for the great info and exceptional customer service!

Elmore Mountain Farm

Oct 01, 2024  on Shopify

An excellent platform by which customers can rate not only specific products, but your company as a whole.

ABC Playpen

Oct 01, 2024  on Shopify

The support team is awesome! I had a slight issue with review integration and they were super diligent and efficient in solving the manner in a timely manner. Highly recommend.

LEDSpace

Oct 01, 2024  on Shopify

Judge.me is a great app for collecting and displaying ratings/reviews. Having previously had our product Q&A hosted elsewhere, the import functionality was very handy. Unfortunately, I made a small mistake that incorrectly imported over 1k Q&As and would've taken a long time to fix! Thanks to Mohamed in customer support, issue resolved in minutes. Great app and support - highly recommend.

Big Bee, Little Bee

Oct 01, 2024  on Shopify

Hakima helped me so much! I needed a workaround for an issue and she solved it. Love the app in general too. Definitely recommend.

Nori Joyería

Oct 01, 2024  on Shopify

Soufiane was great! He provided the support I needed to import my reviews when I was having trouble. He was patient and made great suggestions to make sure I could upload every last one on my spreadsheet.

Himekai

Oct 01, 2024  on Shopify

I had the pleasure of working with Mohamed recently when I needed help fixing the review widgets on my website, and I have to say, he was absolutely amazing! Although it was just a one-time issue, Mohamed approached it with incredible professionalism, expertise, and a genuinely lovely attitude. From the moment I reached out, Mohamed was quick to respond and eager to assist. He immediately understood the problem and got to work, guiding me through the process in a way that was easy to understand. What could have been a stressful situation became a breeze thanks to his calm and patient approach. He made sure that everything was fixed perfectly. What really stood out to me was not just his technical skill—though he clearly knows his stuff—but his kind and friendly demeanor. He made me feel like my issue was important, and he genuinely cared about ensuring that everything was resolved to my satisfaction. His lovely attitude made the entire experience so much more pleasant. Even though it was a one-time fix, I could tell that Mohamed is the kind of person who consistently goes above and beyond for his clients. I’m incredibly grateful for his help, and I wouldn’t hesitate to reach out to him again in the future. Thank you, Mohamed, for being so wonderful to work with!

That’s A Wrap

Oct 01, 2024  on Shopify

Ron was amazing! He was so, so, so helpful and kind. He knew exactly what I wanted to do and helped me immediately. He was quick to respond. One of the best helpers I've received from an online support centre, thanks so much Ron :)

Test-Test

Oct 01, 2024  on Shopify

Thanks Ron everything just works fine now I really appreciate your fast work. Also this is a Really good app I can recommend it to everyone.

Your Best Buddy

Oct 01, 2024  on Shopify

We had Ron help us out to install this app on our website. Everything was updated efficiently, and he was very friendly and helpful. Made the app and reviews widget match our website exactly as well as helping to customise our email to the best of Judge Me's ability! Really impressed :) Look forward to using this app!

LoveFromJanet

Oct 01, 2024  on Shopify

Andrew was a great help. Put the custom code into my theme for me as I was struggling to figure it out. Really appreciate his help.

SafeSight

Oct 01, 2024  on Shopify

This has been a great addition to our site and Ron was very helpful in assisting us customise it to our needs.

OBJETO

Sep 30, 2024  on Shopify

El uso es sencillo, la configuración y puesta en marcha así como la solicitud de reviews y creación de cupones. En cuestión de minutos empiezas a recibir reviews. Una maravilla

Masonti

Sep 30, 2024  on Shopify

I had a problem with the code in judge.me. I asked customer service and Hoang resolved my problem swiftly and efficiently. I was stressing about it for 1 day and he fixed the issue in less than 15 minutes. Thank Hoang

Sensuous Aromas Fragrances

Sep 30, 2024  on Shopify

I am still waiting for a solution to the manual review request issue not allowing me to select a date of purchase to submit a review request to my customers. I received instructions to send request which I have been doing for years vs a solution for the date holding up the request from being submitted. I explained again in a second email with no response.

NC Grass Plugs

Sep 30, 2024  on Shopify

We have used the app for a couple of years now and would highly suggest it to anyone with an online store.

Almaiya

Sep 30, 2024  on Shopify

I love how the free plan offers just what a startup needs to collect reviews - I am able to personalize the emails and schedule them out for whatever time frame you choose. customer service was super fast and helpful when I had a question too! I highly recommend!

Adoreel

Sep 30, 2024  on Shopify

Ron was my service manager and did a great job on the 1v1 QA. So, I am gonna give him five stars for offering thoughtful advice and diligent follow-ups. Judge.me is pretty decent in terms of its service offerings and pricing, I would like to recommend this app to other store owners.

The One Roses

Sep 30, 2024  on Shopify

I got nice experience reaching out on the team while i am having trouble on my installation on external platform. They gave me other available advice that can fix my issue. Thank you its really help a lot

finchmod

Sep 30, 2024  on Shopify

I got this app this morning and have already had two different people help me get it going and I already have 7 reviews up on my shop! Thank you!

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