It's one thing to have an app that does exactly what you want in a straightforward way. It's another for it to do so without downtime or unreliability scares. It's a unicorn if it does both of the above and answers technical support emails quickly and concisely. When you come across an app like Intuitive Shipping, it raises the bar for everyone else. To put it plainly, Intuitive has saved us a lot of time.

Like many companies we have a complex catalog with bundles and multiple products being packed together or ones that can only be packaged alone. We found this app to work well and create very accurate shipping rates to capture more sales and make it more affordable for the customer. It took some tuning for it to be integrated but nothing that the average person can't handle! If we had questions the team at Intuitive Shipping was very responsive and helpful. Clear communication from a company is key. We will continue to use this service!

Intuitive shipping support has always been easy to access, their fast support gives clear, detailed information that makes problem solving a piece of cake.

The app truly lives up to its name with an intuitive, easy-to-navigate interface. Customer support is top-notch. The support team is always responsive and eager to help. Their quick response times and thorough solutions have been invaluable. I highly recommend this app.

This is a very good app; it satisfied all our needs. Five stars to app and five stars to the support team too!! Professional, fast and friendly!

Great personal help with setup and runs trouble free. On the few instances where I have contacted support I have gotten fast, personal responses from them with solutions - not excuses. Our site can process hundreds of orders a week and this app has been rock solid.

A ton of features and very helpful support. If their app can do it (which is basically everything) they will help you set it up or troubleshoot it.

decent app - that has switched to predatory pricing. when i first signed up this app years ago, i thought it was already expensive enough - having to do an uninstall and reinstall, i discovered that the new pricing structure is positively predatory. it's a sad trend that most app developers seem to be adopting. they all thing that if your running a high order volume store, they can get away with charging you ridiculous fees. well guess what guys, NO... just NO. these devs build up their reviews by charging reasonable fees, then hotswap over to ridiculous fees. it's such a scheme.

Very easy software to use. Best of all their customer service is super friendly and very efficient. I wish all the apps we use would have the same customer service standard!

This is a terrific app that has tackled all our needs! It's a simple tool with the ability to handle complex rules and despite a high learning curve at times, I've found they have good doc guidelines and an even better support team who have been available at short notice to jump on calls or discuss in-depth and promptly via email. It's a no-brainer decision to use this app if you have complex shipping rules!

Excellent app. Easy and efficient management of worldwide shipping with various conditions. (Different box sizes, various amount of dry ice.) Fantastic customer support.

Easily the best shipping app on Shopify. It gives us a much more granular control over our complex shipping programs. Not only is the app capable of so much, but their support is top-tier. They have a very fleshed-out knowledge base, and an even better team in customer service that responds quickly

Intuitive Shipping has been very helpful in allowing us to implement some fairly complex shipping scenarios. The support team has been highly responsive and helpful in answering questions and helping with implementation along the way. We've tried using other shipping apps in Shopify, Intuitive Shipping is the only one I recommend.

After 4 years on Shopify, IntuitiveShipping ensures over and over again the best customer service. The new App has intuitive UI and provides an outstanding UX experience.

Intuitive has been a game changer for our shipping processes. They really fill the gap left in Shopify's native shipping features and the support team is second to none. The team at Intuitive is always quick to respond and help get us back on track if we have questions. Highly reccomend!

Working with Intuitive Shipping has been great, they go above and beyond to make sure you are satisfied. One of the best Shopify apps I have dealt with. Thanks

Intuitive Shipping is an amazing tool for any SMB that wants to improve how they ship. More importantly, their support team (shout-out to Paul) is amazing and able to resolve any issues quickly.

Intuitive Shipping has given us all the functionality we need to calculate and display complex shipping rates that Shopify isn't capable of providing. I've also received great support from their team to get the setup we need in place and ensure it's reliable every time. Intuitive Shipping makes it easy to set up, test, and count on it working smoothly. Super happy here!

Intuitive Shipping has helped to fulfill a need we had to have multiple different shipping rules/scenarios running at the same time. Additionally, their support team is fantastic to work with and provides quick responses to get our shipping up and running correctly!

This is a top tier app that handles extremely complex shipping requirements with ease. The app itself is a masterclass in design and functionality, the support documentation that is included is excellent and the customer support is the best you could ever ask for. My requirements were fairly complex and had to factor in many variables and I ended up needing a bit of help getting across the finish line and Paul from their support team was patient, responsive, and conveyed the information in a manner that was easy to follow and understand. At no point did I feel rushed, pressured or as a burden. 10/10 for the app and support, and easily worth every penny of the subscription. Quite literally can't express how impressed I am with this app and the team behind it.