We've used Intuitive Shipping for a few years now— migrated over from ShipperHQ— and it has been incredibly helpful for us and our business as we grow. We had some difficulties with ShipperHQ and Intuitive solved them. In addition, they have incredibly speedy customer support which is a game changer when working with an element of the customer shopping experience where every second matters. Couldn't recommend Intuitive Shipping more!

Any new Shopify store owner knows that you don't realize you need a shipping integration in your data stack until you need it, and then it's an all-hands-on-deck situation. Such an overlooked part of ops. Cannot speak highly of Intuitive: their capabilities, versatility and customer success support is unmatchable. Brandon from team is a gem - any time, any scenario, he's got the answer. You can always tell how good and reliable a business is when their representative shows you the depth of knowledge and excitement in every answer - Brandon truly exemplifies that. 5-stars all the way. No doubt about it.

We have been using the app for years now and we have never had any issues. The team is always available if we need to make a change to our settings and is always very helpful. Would recommend the app to anyone looking to customize their shipping rates.

We have enjoyed our experience with Intuitive. Their support team is very helpful and knowledgeable!

Super friendly staff and they helped me through the technical onboarding and configuration on multiple occasions. We migrated from BigCommerce/ShipperHQ and had a rather complicated scenario to setup. They were available via Zoom to walk me through some of the obstacles, which is so much better than the competitor which refuses to get on a call and forces you to get support/implementation help through tedious email. We saved money and I feel the end result improved our checkout!

Intuitive Shipping is truly a robust and powerful app — if you can imagine a shipping scenario, you can build it here. The feature set is vast, flexible, and perfect for even the most complex setups. What really sets this app apart is the customer service. I’ve used countless Shopify apps, and this support team is on another level. Their responses are detailed, helpful, and often include personalized video walkthroughs. They consistently go above and beyond, adding tremendous value to the app. Highly recommended.

This has enhanced our website's customer journey immensely and has helped our company grow as our volume of online orders has grown this year. Although it can feel overwhelming and like a puzzle at times, Michael has been very helpful every step of the way

I’ve been using Intuitive Shipping for several years now, and it continues to be one of the best apps on my Shopify store. It works perfectly and handles all my complex shipping needs with ease. The team behind it is absolutely amazing always helpful, responsive, and professional. I mostly communicate with Chelsey, and she’s fantastic, but I’ve also had great experiences with Michael and Greg. Everyone is always willing to help and goes above and beyond to make sure everything runs smoothly. I highly recommend Intuitive Shipping to anyone looking for a reliable and flexible shipping solution.

The Intuitive Shipping team is always incredible - quick to answer any questions and resolve any issues. Their developers go above and beyond to ensure the app works well for each individual storefront and makes changes so things can be customizable wherever possible. Their explanations are clear and their follow up is prompt.

We’ve been using Intuitive Shipping for quite some time now, and it’s been an absolute game-changer for managing our complex shipping setups. The flexibility and customization options are second to none! What really sets them apart, though, is their support team. From day one, they’ve been incredible, quick to respond, genuinely helpful, and always willing to go the extra mile to find a solution. Any time we’ve had a question or needed guidance, we’ve been able to get assistance right away. Highly recommend Intuitive Shipping!

We've had a really positive experience with Intuitive Shipping so far. We had been looking for a solution to our complex online shipping needs for some time, and I'm so glad we found this app. The set up has been fairly quick and easy and the onboarding support from Michael was extremely helpful. We managed to set up different shipping zones by postcode Australia-wide, and exclude certain regional zones that we can't delivery some products to. I'd highly recommend this app to anyone with custom shipping needs.

Very versatile tool, enables us to offer multiple shipping levels. Very responsive customer support. Highly recommend.

One of, if not the best customer service focused business I have ever worked with! I cannot express how grateful I am to have found Intuitive Shipping!

After having explored a number of apps, Intuitive Shipping was the only one that allowed me to semi-automate the input of my substantial shipping agent fees table, which saved me hours of work. It's a great app and the support was excellent!

Now days, it has become the norm to have a demo or zoom meeting with an app agent or representative where they speak too fast, don't care and rush you through the 30 min Q and A. Not the case at all with Intuitive Shipping. Paul took his time with us, was very knowledgeable with the capabilities of Intuitive Shipping and Shopify. He provided excellent customer service. All of our questions were answered and then some. The application is super clean, powerful and straight forward. Highly recommend this app for Shopify Users. Paul is the man!

We’ve been using Intuitive for a while now and honestly, their support has been next level. Every time we’ve had a question or needed help with something, they’ve replied quickly and always with a solution that fixes the issue! It makes such a difference knowing there’s a reliable team behind the scenes when you need them. Thank you!!

This app is great! We love how it works! You can do anything you need to related to shipping with this App! If you need help, the support team will chat with through a solution or schedule a call to allow for a screenshare!

Intuitive Shipping solved our problems with the limitations of Shopify shipping. Other apps didn't work. It was refreshing having the setup done by their enthusiastic team (thank you Michael) simply by scheduling in a time. They have been responsive with further queries too. Thank you so much!

Top notch app and responsive support team! Chelsey and Paul are very insightful and patient to help implement a few scenarios. I highly recommend this app for custom shipping and order scenarios.

Must-Have App – Perfect for Managing Complex Shipping Rules Across Multiple Stores We use Intuitive Shipping across several different Shopify sites, and it’s been an absolute game-changer. The flexibility and control it gives us over our shipping logic is unmatched. Whether we’re setting rules for weight-based rates, zone restrictions, or custom scenarios tied to product tags, it just works — and works well. The support team is responsive, knowledgeable, and genuinely helpful whenever we need guidance. If you're running a Shopify store (or several like we do) and need more advanced shipping control than Shopify provides out of the box, this app is hands down the best solution. Highly recommended!