Had a rough time with initial installation, however Yzat and the team at Growave were incredibly prompt in resolving each issue individually. In less than 24 hours, the app was functioning at 100%. We're now using it across our 4 stores and the results are great so far! Would definitely recommend for ease of use and implementation.

Excellent Customer Service!, The Service Team is very responsive to inquiries submitted and thorough/timely with the completion. The Growave tool has been very helpful for our company. Highly recommended!

There is a simple issue that needs to be fixed, and it is highly disruptive to my store. Unfortunately, they do not have online resources or any live chat support. Since I wrote my one star review, they have been very much in contact, so I upgraded this review.

The Growave App is very nice since it combines both loyalty and wishlist together. But the most amazing thing is the support from the Growave team. As we have specific needs with 90% of our business still at the POS ,they are always helpfull with both advice and support. Customer Happiness and Success is clearly at the top op their list.

I'm content with the support team, quick responses and always helpful and kind. However, I would've appreciated some support to migrate to the new update (V2 version). Growave customized our current V1 version, but couldn't help in regards to customizing the V2 version and they will stop supporting the V1 version in the near future. In other words, we feel like we are caught between a rock and a hard place. BUT the support team understood our situation and are currently working on a solution, which we are grateful for. Thanks!!

Challenging Integration and Unresponsive Support I found the Growave app extremely difficult to integrate into my Shopify store. The support team is unhelpful and requires constant prompting to provide any assistance. Their indifferent attitude persists even if you’re subscribed to the $150/month plan. I wouldn’t recommend this app due to its cumbersome integration process and lack of effective customer support. Very disappointing experience.

The Growave team always goes above and beyond to support our shop. Any time I have a question or issue, someone is willing and able to assist via chat in a very timely manner. Also, the value of this app with reviews, loyalty and wishlist functionality is above and beyond efficient compared to needing multiple solutions. Thank you!

I am really impressed with the professionalism and responsiveness of the support team at Growave. They are very friendly and eager to help their customers. I really appreciate this. Thank you!

感谢Begi客服，他给我回答问题特别的详细，他非常耐心，很好的帮助了我。感谢您，祝您快乐每一天。

Setting up a full-fledged Rewards Program is supposed to take weeks, right? Well with Growave it took us 2 days, with their team always on track making sure all was fully integrated with our Shopify store and customer database, MVP features activated, and ready to generate value for our customers. AND we still have more awesome additional features left on the roadmap to activate to move this program beyond our initial expectations. Hands-down a MUST for your Shopify tool stack! Thank you team at Growave!! :) PS: ¡Si tiene la traducción al Español!

powerful apps and nice support. Most functions is very well, One shortcoming is that the placement of rewards tabs is limited and cannot be placed in any position. I hope it can be improved in the future.

Hi there, can't log into the Growave app in my shopify store and didn't get an answer from the customer service. Are you experiencing bugs ? Please do get back to us, thanks, Delphine

Uninstalled the app and received a charge, upon reaching out to them they immediately foxed the issue, I can appreciate their customer service and professionalism throughout the whole process

Esta aplicación es genial para fidelizar clientes y reforzar tu marca con reseñas de tus clientes. El servicio técnico es de 10, muy rápidos y eficientes. En mi caso me atendió Janat y le estoy muy agradecida porque ha sido realmente amable y profesional. Recomiendo ;)

We integrated Growave into our store three years ago and we couldn't be happier with their continual upgrades, top notch customer service and intuitive software. They seamlessly replaced multiple apps we used, including loyalty programs, referrals, rewards, reviews, and wishlist functionalities, etc. It is all in this APP and backed by a customer team that always responds to our emails ASAP. We highly recommend Growave!

When I changed the theme of my store, the design and features of this app were not applied properly. When I contacted support, they immediately fixed the code and resolved all the issues. Thank you to the growave team. thank you so much.

We've been using the Growave for over three years, and it's been fantastic. When we implemented a new theme, the Growave support team was amazing. They integrated everything seamlessly and exactly how we wanted it. Their exceptional support made the transition smooth and hassle-free. Highly recommend!

I wanted to express my appreciation for the exceptionally quick support you provided. Your team not only understood my request for changes promptly but also implemented them swiftly and accurately. I'm thoroughly impressed with your service and would highly recommend others to use your services.

We've been with Growave now for over 4 months and the experience has been excellent. Very proactive and responsive customer service - very helpful to us in leveraging the platform to best suit our needs and to answer questions and remind us to perform key API updates, etc so as to not disturb our course of business. i'm truly impressed - my customers love the rewards program, reviews and the wishlist. I love the easy integration Klaviyo. It's definitely helped us retain loyal customers. So worth it. Thank you Growave team for everything you do.

Although I initially left Growave to try alternatives, none matched its comprehensive features and ease of use. Growave's exceptional service and user-friendly interface made it easy to get started and see immediate revenue impacts. I highly recommend Growave for anyone seeking an all-in-one solution with outstanding customer support.