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Customer reviews: Tapita: SEO Optimizer & Speed

Develop by Tapita

Reviews (3,448)

Overall rating
5

What Merchants Think

The "Tapita: SEO Optimizer & Speed" app is widely appreciated by merchants for its comprehensive SEO improvement capabilities and exceptional customer support. Many users find the platform easy to navigate and effective in tackling SEO-related challenges, resulting in improved website performance and visibility. Merchants often praise the quick and efficient assistance they receive from the dedicated support team.

Key Strengths

  • Outstanding customer support team, often mentioned by name (Remy, Liam, Krystal)
  • Easy-to-use interface and navigation
  • Comprehensive SEO tools for on-page optimization, metadata enhancements, and performance improvements
  • Detailed insights and recommendations
  • High responsiveness and personalized advice from support
  • Significant improvements in website speed and SEO scores

Common Concerns

  • Some users find the app interface not intuitively designed
  • Concerns about the cost of the paid plans for smaller businesses
  • Initial setup and familiarization could be complex for beginners

Final Thoughts

The "Tapita: SEO Optimizer & Speed" app has been well-received by merchants for delivering effective SEO solutions and superior customer service. While a few users pointed out areas for improvement, particularly regarding the app's interface and pricing, the app overall stands as a valuable asset for businesses seeking to enhance their online presence and optimize their SEO efforts.

LiLiLux-ByMalia

Jan 04, 2025  on Shopify

Very Friendly, Very Fast and Very Helpful. I used this service for the first time, and I was walked through step by step how to improve my SEO. Looking forward to my follow-up email once all the changes have been made that will help optimize my site. My first interaction was amazing, we resolved all, but one issue and I was informed I would receive an email once the final issue was resolved. This is amazing customer service, and I truly appreciate my support representative for their time and expertise.

LMTD Banner Co

Jan 04, 2025  on Shopify

I was stuck with some SEO fixes and Liam in their support team was able to fix the issue quickly and forward on some bigger tasks to the IT team. App is very good, would recommend!

DÖS COFFEE

Jan 04, 2025  on Shopify

Haven't used the app much yet, but they did fix a ton of errors FOR FREE and customer service was really good.

TrueSilenz

Jan 03, 2025  on Shopify

This app is simply fantastic! It provided tremendous help with SEO settings. But the best part is the customer support: incredibly helpful and fast. We had a few critical points to resolve in SEO, and the customer support guided us through the process step by step. They patiently answered all our questions, and the solutions really work.

BarrierBoss™

Jan 02, 2025  on Shopify

INCREDIBLE APP, INCREDIBLE SUPPORT, INCREDIBLE SERVICE, INCREDIBLE PRICES! I had searchpie before it RUINED my site and took days to fix. Liam from Tapita quickly resolved issues that I had paid $1000's of dollars for other so called "SEO" companies to fix. Looking forward to working with them long term.

Techable

Jan 01, 2025  on Shopify

Tapita has been great. I reached out due to a meta title conflict and the team has been extremely helpful and quick to assist. I highly recommend Tapita for your speed and SEO needs!

R&B Lavender

Jan 01, 2025  on Shopify

Excellent customer service. I was having some SEO issues and these were resolved quickly by Liam. Quick and efficient!

Radio Shop LTD

Jan 01, 2025  on Shopify

Always a fast and speedy support service. If you need anything custom for your site just reach out they are always keen to help. Used them for several years now and everything is explained clearly

YoggieBear

Jan 01, 2025  on Shopify

Had a couple of issues and the chat with Lani addressed all the problems - saved me a lot of time! Excellent and prompt support!

Screen Logos

Dec 30, 2024  on Shopify

I’ve had a great experience with this app! I had some SEO issues and Liam was super helpful. He responded quickly and fixed everything in no time. Highly recommend this app—it’s definitely worth the investment!

SDEG Glitter

Dec 29, 2024  on Shopify

Muito eficiente. O suporte é magnifico. Muito atenciosos. Tirou as minhas duvidas e me ajudou com os erros. Muito obrigada pela paciente e dedicação

Uplift Design

Dec 28, 2024  on Shopify

I just downloaded the app and I am very impressed. Liam from support was incredibly helpful and very responsive. A lot of features available on the free plan. So far, this app lives up to the 5* rating.

Protein Panda

Dec 25, 2024  on Shopify

amazing Support by Liam! thank you so much for helping me with my website http://proteinpanda.de :-)

Batida

Dec 22, 2024  on Shopify

The team was very helpful in fixing critical issues on my store! Looking forward to doing business with them in the future for sure.

Ma Boule De Couches

Dec 21, 2024  on Shopify

Ils sont géniaux présent disponible même un dimanche, m'ont régler mon problème en 5 minutes je recommande vraiment

Berta

Dec 20, 2024  on Shopify

I recently started using this app, and I must say the support team, especially Remy from Tapita Support, has been exceptional. I have never experienced such outstanding service before. Remy helped me fix technical issues in real-time, even though my plan didn't cover that level of support. Despite this, they went above and beyond to assist me with those technical errors. I'm truly impressed with their dedication and highly recommend this app for its excellent customer service!

Murray Brothers Palm Beach

Dec 20, 2024  on Shopify

Excellent customer service. I am very impressed by the assistance I have received from Liam. I am a monthly subscriber at it is well worth it.

Motivação MK

Dec 19, 2024  on Shopify

Excelente ferramenta de SEO, fácil de instalar e acessar, além do suporte igualmente excelente. Fui muito bem atendido e sou muito grato.

AgozTech

Dec 19, 2024  on Shopify

I've been using a different SEO app since 2018 but decided to try this one because of its positive reviews. After downloading it, I had a question and reached out to customer service. Unfortunately, the representative I spoke with was unprofessional and lacked knowledge about the app. Based on this experience, I wouldn’t recommend it. I was planning to switch from my current app to this one, but since I couldn’t get the answers I needed, I won't use it.

Harmonie Workshop

Dec 19, 2024  on Shopify

I just installed the app and got quick support from Liam. It was a great experience, will continue to use the app and possibly upgrade to paid features. However, SEO will take time to see real results and I will come back with an update after a few months. For now I think it's a great app.

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