I'm new to SEO and this app is saying that I'd have to pay $50 a month to cover all my products. That's way too much when I don't make any sales. I'm going to look for something else that can help me get started before asking for a ton of money.

I've been using a different SEO app since 2018 but decided to try this one because of its positive reviews. After downloading it, I had a question and reached out to customer service. Unfortunately, the representative I spoke with was unprofessional and lacked knowledge about the app. Based on this experience, I wouldn’t recommend it. I was planning to switch from my current app to this one, but since I couldn’t get the answers I needed, I won't use it.

I initially installed the app, which provided decent service and support. However, purchasing one of their SEO packages turned out to be a mistake. Keenan failed to disclose upfront that their work primarily revolves around Google Business. Despite mentioning that my website runs on E-composer and being reassured it wouldn’t be an issue, the team failed to adhere to the agreed work scope. They often acted without prior confirmation; for instance, when facing difficulties with my E-composer blog, they bypassed the problem by creating a new URL without my consent. Moreover, instead of using the existing Search Console access, they created a new one under their ownership, including admin privileges. It appears that once payment is made, the team proceeds at their own pace, without proper alignment or updates. Unlike other SEO teams I’ve worked with, who provide clear monthly reports, good communication, and adherence to agreements, this team has been lacking in all these areas. Additionally, a strictly private address was improperly used in the public store footer. After spending $900, what I have received includes six AI-generated blog texts and the vague promise of adjusting meta titles in the upcoming week (with no clarification on whether it will be done in code or their app), and no comprehensive report even in the third month. I cannot recommend this service.

Very good custumer service Thank You but I tried very hard to get Tapita to fix my page speed but instead of solving it, what Shopify showed was worse.

Using a product bulk edit tool to fix SEO is much better and consistent. and doesn't revert when you uninstall. i tried the speed option also compared to other SEO tool its terrible.so back to the other one. better stick in general with bulk editing tools rather than SEO tools. overall overrated app. Update to Feedback: A Nagative review would have been left regardless of a refund or not, it’s about giving a view and experience, so others will benefit. i got other seo apps because i like to compare before committing, the errors you are mentioning, those apps offered better details actually about them than yours and how to fix it (there is automate features as well) but i intentionally left them for my own reason. As mentioned before to you. Some apps offer FREE version where you really can test the real functionality before committing. Yours DOESN’T and therefore you are forced kinda to subscribe to see how it performs and simply wasn't good and it would take a another full paragraph to write them all.

lier, They say the plugin is completely free and no package described on shopify app, but when we install, they show the packages , and nothing for free.

I had left a review of Tapita a week ago. It was one star, which, at the time, I felt was appropriate based on my experience. However, recently I did notice one key improvement to my site. Well, more to the Google Search result. My Favicon was missing, and they did fix that. That said, since switching from a Paid (Standard) plan to the free plan. I noticed that my site metrics were even worse than when I started with Tapita. So, I opened the app to re-run some of their tools. But as I did, I realized that when I switched from the Standard plan to the free plan, they removed the Standard plan features. I should state that I was not on a trial plan. I paid the $59 fee for the standard plan. When I reached out to chat support after back-and-forth screenshots, they realized that I should still have the Standard plan features. So they offered me a month of the Standard plan or a refund for the unusable Standard plan that had been removed. At no time did they reach out after they removed the Standard plan features to offer a pro-rated refund. I have dealt with two chat reps here. One of them is fantastic, the other is rude at times and just not professional.

HORRIBLE HORRIBLE APP!! STAY AWAY!! Unless you would like something that will ruin your website with no option to undo the damage. I tried using the Google Page Speed / GTmetrix feature and it crashed my entire home page. Removing the app or turning off the feature will not resolve the issue. I will now have to go back and publish an older theme and redo months of development work on our current theme. What a terrible experience.

This app started off great. The support was fantastic and very helpful. But then mistakes created more work for me, and support became less friendly. It could have been a specific rep, but ultimately, it came to a point where what I thought was supposed to happen did not. The whole reason I was paying for an app to help do my SEO is because I don't understand it. As of now, there are still mistakes in Google searches. All of my product descriptions are the description of my business, not the product. This was something they did and did not fix. They indicated that it is something that I will have to do on my end, which creates more work for me.

The amount has been charged multiple times, but the app has not been activated. I have sent many requests for a refund, but I still haven't received my money back. Customer care asked me to contact Shopify for the refund. The app has deducted the amount from my account three times. Very bad service and resolution of the issue. I do not recommend Tapita based on TRUST Point of View

Update to their response. Yes they messaged me back…. But this was the 4th or 5th time this has happened over a few months ( each time them saying they would resolve the issue and never did ) so I uninstalled ( for the second time ) and came here to warn people. If only I could upload screen shots here. Since I have I uninstalled it twice the period where I had like 6 different themes I was testing I was not using the app. I stated when I DISABLED the app my score went up 20 more points. Literally so much coming out of their mouth in their response are huge lies and . Also they flat out lied in response about them not having issues with the Winter update ( when they told me in chat convo ) and they noticed my website speed went down on April 24th because in chat they said their was no issues whatsoever . What a joke. Like everything out of your mouth a lie. Stay clear away from these people. Just use a different app. Second….. on their app end it didn’t show my speed was affected. It says your Google site speed is something but when you actually run Google site speed it is not. Maybe for a couple weeks after first downloading the app. Their score that showed my site was on their app was off by over 20 points so don’t ever believe the score they are showing you. No new apps installed. No new theme. Nothing. Just constant issues and the app only ever working each time after redownloading it for maximum 3-4 weeks. PLEASE constantly monitor your stores score on GOOGLE SITE SPEED when using this app and don’t trust what their app tells you your score is. They even admitted to me that there is major issues since the winter update and clearly months later they have not fixed the issue yet are still collecting money from their clients. Used to work good. Then after the Shopify Winter update it stopped working. Literally every single month having to reach out to them to fix the issue because my Google Site Speed drops to pre app install ( app not working ). When this first happened they admitted it was due to the Shopify release causing their app not to work properly and did some stuff on the backend. of my shop with access. The kicker...... it only lasts a few weeks each time so they never solved the issue. I have reached out to them 4x already about this and over it. No theme changes. No new apps. So yeah.... If you install this and check your Google Site Speed at first it will be like wizardly BUT I would continue checking it every month because it is going to drop. Steep price to pay $50 a month for an app that only works for a few weeks. Oh.... and the kicker...... I disabled the app and my mobile speed score went up from a 26 to a 46! Mind you their dashboard said my mobile speed was at a 64 lol! Don't trust any numbers this app shows you and PLEASE make sure you are checking your actual site speed through Google Site Speed and monitoring it otherwise your paying for nothing best case scenario OR paying for an ever further reduction in speed.