They usually resolve everything in under 24 hours, and often right on the spot. Every time I’ve needed help, they’ve responded quickly and efficiently. Truly top-tier service.

Krystal has the patience of a saint. She walked me through what is to me some very complicated issues. I have high hopes that by going with this app that I'll get my website into the best possible shape. I can't thank her enough for all her help!!

I received excellent and fast service, which was incredibly helpful. The support was efficient, professional, and made a real difference in solving my issue quickly. I truly appreciate the high level of assistance.

Excellent work and professionalism. They have helped me fix my errors on my page without hassle. I definitely recommend this app for your store!

The Customer Service at Tapita have been extremely helpful. I am not tech savvy at all and their support has been amazing & so professional. I look forward to their continued support and guidance. I would highly recommend this company to all.

From all the apps out there, this SEO tool has everything you need. Within 10 minutes after installing, your store is optimised for speed, the customer service has fixed critical issues, alt texts are added for images, and all the good stuff. Highly recommend for anyone that is just starting out with SEO. It's a very simple setup and the CS is extremely helpful. The price is also best out there.

This is a great support service , the team are very quick to respond and always explain things simply and help to problem solve so well it reduces user stress significantly. Thank you team.

I'm new to this app but i've already had a great experience the customer support is next level liam was a amazing best ever highly recommend.

I had an excellent experience with Tapita SEO Optimizer & Speed. Liam was incredibly helpful and professional, quickly addressing all my critical errors. His attention to detail and on-point solutions made the process smooth and stress-free. Thanks to his expertise, my website's SEO and speed have significantly improved. Highly recommend Tapita and Liam's fantastic support!

Fantastic app, I am always hesitant about giving companies access to my shopify store but tapita really know their stuff! I am useless when it comes to SEO so I am very happy to have them on my side, the customer service is extremely helpful and kind and I am looking forward to working with them to improve my store!

Liam at Tapita is exceptional. He took care of my issues quickly, and I'm excited to test out the improved SEO. Thanks a lot Liam!

The staff is so helpful and responsive. They literally took charge of my issues, took them off my hands and fixed them. Highly recommend!

Tapita Support is the ultimate all-in-one solution in the realm of technical SEO, seamlessly blending intelligent diagnostics and repair capabilities. It tackles even the most stubborn challenges—duplicate content, intricate structured data errors, and elusive page rendering issues—with surgical precision, offering one-click fixes akin to having a seasoned engineer on standby. What truly sets it apart is its human-centric approach: the support team breaks down the cold barrier of human-machine interaction with exceptional expertise and patience. Whether resolving urgent late-night crawling anomalies or meticulously guiding global canonical tag configurations, they provide round-the-clock assistance, translating complex technical jargon into clear, actionable steps. Beyond reactive solutions, the platform proactively alerts users to potential risks, delivering tailored defense strategies ahead of Google algorithm updates—a game-changer that shifts workflows from firefighting to strategic foresight. For technical SEO professionals prioritizing efficiency and reliability, Tapita transcends mere tool status, emerging as a trusted guardian of digital assets.

Wow... they did a great job. engaged them for a quote and they went above and beyond so much, that I did not even worry about it... Just paid for a subscription. They were nice, not pushy, and actually could see the improvements. Very fast... I recommend.

Amazing customer support! I had literally opened the app in my Shopify admin after going live and started to look around when I got a message pop-up from the support team asking me if I wanted to fix my SEO errors! To my surprise, Liam was on the chat and ready to help with a huge amount of critical errors that were picked up after the first scan. He guided me through the steps needed and set up a bulk update template for me to fix missing meta descriptions as well as missing H1 headers. We went from around 40+ critical errors down to zero in no time. Liam also guided me on where to fix SEO manually in the app, which really helped me find my way around. All that with only having a free account, I am blown away by the level of service! Thanks, Liam and Tapita Team, awesome app and awesome customer service!

Very helpful with SEO audit and fixing critical errors as well suggesting other features to help with website .

It has the functions i was looking for, an easy working speeder with one click and with no bugs, the app goes free and has a good support response, you cant ask for much more.

AMZING APP! THE BEST FOR SEO. THEY ARE super efficient and professionals helping you from the very beggining.

Great service is here. Support is awesome. the guy deal me having great knowledge and talk nicely and do my services with great patience.

Downloaded the app and literally saw an increase in SEO traffic right away for the other store I use this app for, so of course, had to pay to get it for Luxxhaven! Cant wait to start seeing results. Again, reached out for support and got help right away! This is a MUST HAVE!! Liam was ready, willing and able. Thank you!