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Customer reviews: Tapita: SEO Optimizer & Speed

Develop by Tapita

Reviews (3,448)

Overall rating
5

What Merchants Think

The "Tapita: SEO Optimizer & Speed" app is widely appreciated by merchants for its comprehensive SEO improvement capabilities and exceptional customer support. Many users find the platform easy to navigate and effective in tackling SEO-related challenges, resulting in improved website performance and visibility. Merchants often praise the quick and efficient assistance they receive from the dedicated support team.

Key Strengths

  • Outstanding customer support team, often mentioned by name (Remy, Liam, Krystal)
  • Easy-to-use interface and navigation
  • Comprehensive SEO tools for on-page optimization, metadata enhancements, and performance improvements
  • Detailed insights and recommendations
  • High responsiveness and personalized advice from support
  • Significant improvements in website speed and SEO scores

Common Concerns

  • Some users find the app interface not intuitively designed
  • Concerns about the cost of the paid plans for smaller businesses
  • Initial setup and familiarization could be complex for beginners

Final Thoughts

The "Tapita: SEO Optimizer & Speed" app has been well-received by merchants for delivering effective SEO solutions and superior customer service. While a few users pointed out areas for improvement, particularly regarding the app's interface and pricing, the app overall stands as a valuable asset for businesses seeking to enhance their online presence and optimize their SEO efforts.

Luggage Base

Dec 04, 2024  on Shopify

Just starting using Tapita SEO Optimizer and Speed. Had some questions and Liam went the extra mile and fixed some issues on our site. Great Job!

GetMe Style

Dec 04, 2024  on Shopify

Remy from Tapita was great in helping me resolve critical errors and optimize my meta descriptions. I appreciate their support and expertise!

Meléche

Dec 04, 2024  on Shopify

This is a highly supportive app with an excellent support team. The response time is quick, and the team is very helpful. I was assisted by Remy, who provided clear guidance and support. I hope the Tapita team continues to grow and succeed. Thank you!"

GRIPS4u

Dec 04, 2024  on Shopify

The Tapita App is big help to me as I am beginner in the SEO. Very nice app, easy to follow. Every step is explained. And the support is very fast and kind.

Beezzit

Dec 03, 2024  on Shopify

I had an amazing experience with Tapita! Their support team was super responsive and went above and beyond to help me with everything I needed—highly recommended!

Master Debonair

Dec 03, 2024  on Shopify

Krysta was fantastic today guiding me a through changes I could make on my website. Was then referred to their tech support team for them to help me further. Looking forward to using Tapita as part of my SEO strategy.

Exclusaro

Dec 03, 2024  on Shopify

It is a solution-oriented application and the support team is very kind. The support team is always active and they managed to solve every problem.

VitalEdge

Dec 01, 2024  on Shopify

I am very happy with the service of Remy, he was very kind and solved all my problems for a better SEO. I am very grateful that they help you and in such a short time!!

TOTSBY

Nov 30, 2024  on Shopify

I'm a new user, knows nothing about SEO. There are so many SEO apps to select from..... but I'm glad to have engaged Tapita SEO & Speed. While rectifying my website issue, I encountered numerous issues which I can't resolved. However to my surprise, with just a click, I managed to get help from a Tapita support personnel, Liam. He is patient, knowledgeable & quick to response. Without me asking much, he offered to help me resolve more issues than what I've enquired. That was a pleasant surprise. Now I'm convinced that I'm in good hands with Tapita!!

Alfahaperfumes

Nov 30, 2024  on Shopify

I recently worked with Tapita, and I couldn't be happier with their service. The team is incredibly helpful and responsive, always going the extra mile to ensure everything runs smoothly. Whether it’s answering questions or guiding me through the process, they are professional and efficient. Their dedication to customer satisfaction truly sets them apart. Highly recommend Tapita for anyone looking for reliable and excellent service!

TreaYou Studio

Nov 30, 2024  on Shopify

Tapita's customer service is great, especially Krystal. She patiently helped me fix my SEO errors and improved my store SEO score. Thank you so much!

Audire ad Navitas

Nov 30, 2024  on Shopify

I can't say enough good things about the support I received from Krystal on the Tapita: SEO Optimizer & Speed team! All the problems resulting on the Audit, Crystal was incredibly, knowledgeable, and genuinely invested in helping me optimize my site. Every step of improving my SEO rankings and website speed was clearly explained, with practical solutions tailored to my needs and I', thinking on buy the subscription to keep improve the remaining problems indicated by the audit!

FinnMarket

Nov 29, 2024  on Shopify

If I could give 10 stars, I would give! I had a very professional assistance and support from Lani and I can only say that, this app deserve more than my "Thank you". I really appreciate the support I have got from Lani and I really recommend anyone who need to install this app to not hesitate a second! The support I have got made my day.

Claire Hill Photography

Nov 28, 2024  on Shopify

Had to get some support today, and Max was there to help me out, He mad the process super simple and easy to follow, and all issues were sorted or in hand swiftly. I’m only a day in to using Tapita and its already looking good. Thanks Max

BORZO

Nov 27, 2024  on Shopify

Krystal did a great job with my store and helped me figure out all the bugs. Thank you, great service

Lindsay's Shop

Nov 27, 2024  on Shopify

I downloaded this app after spending hours attempting to do SEO on my newly launched online dress shop. I spent hours watching videos on SEO for beginners and it felt like an endless task to do it myself. This app does what takes me hours to do in a matter of minutes. The live chat has been amazing. Anytime I have issues with the website I get on the chat and receive instant answers. The company has fixed errors with my site. My site has not been receiving traffic. Through this app and speaking with someone on chat I realized Google had not indexed my website. Tapita uploaded my site map for me and told me to check the index report in 7 to 10 business days. It’s only been about 2 days and already my pages are starting to become indexed. This app does what Shopify experts do for a fraction the cost. It’s also safe because you don’t run the risk of getting scammed. This app is amazing.

Mobility Confidence

Nov 27, 2024  on Shopify

Tapita support services have been amazing. I wasn't fully optimising the capabilities of the app and the contact I spoke with spent time to talk me through what I needed to update and do to improve my SEO score. I recommend this app if you want to fix and improve your SEO.

pharmacysaver

Nov 27, 2024  on Shopify

I had the pleasure of dealing with Krystal. She was very responsive and quick to acknowledge my concerns and offer solutions. As I had just signed up to the platform Krystal demonstrated a strong understanding of SEO principles and speed optimization techniques, which reassured me that my site was in good hands. The step by step explanation of the fixes applied , were easy to follow for someone without extensive technical knowledge. The solutions were implemented promptly and I saw improvements immediately with my SEO matrix.

Berkshire Bong Company

Nov 27, 2024  on Shopify

Support is outstanding! They were available immediately and were able to answer my question right away. Liam then took over and fixed all of my critical errors so much faster than I could have on my own. Looking forward to seeing my site rank higher! Thanks Tapita!

Divine 3d Elegance

Nov 26, 2024  on Shopify

It was fantastic working with Lani. I saw a lot performance improvement in my site. Very supportive and quick response from support team.

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