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Customer reviews: Tapita: SEO Optimizer & Speed

Develop by Tapita

Reviews (3,448)

Overall rating
5

What Merchants Think

The "Tapita: SEO Optimizer & Speed" app is widely appreciated by merchants for its comprehensive SEO improvement capabilities and exceptional customer support. Many users find the platform easy to navigate and effective in tackling SEO-related challenges, resulting in improved website performance and visibility. Merchants often praise the quick and efficient assistance they receive from the dedicated support team.

Key Strengths

  • Outstanding customer support team, often mentioned by name (Remy, Liam, Krystal)
  • Easy-to-use interface and navigation
  • Comprehensive SEO tools for on-page optimization, metadata enhancements, and performance improvements
  • Detailed insights and recommendations
  • High responsiveness and personalized advice from support
  • Significant improvements in website speed and SEO scores

Common Concerns

  • Some users find the app interface not intuitively designed
  • Concerns about the cost of the paid plans for smaller businesses
  • Initial setup and familiarization could be complex for beginners

Final Thoughts

The "Tapita: SEO Optimizer & Speed" app has been well-received by merchants for delivering effective SEO solutions and superior customer service. While a few users pointed out areas for improvement, particularly regarding the app's interface and pricing, the app overall stands as a valuable asset for businesses seeking to enhance their online presence and optimize their SEO efforts.

ROUIS

Nov 19, 2024  on Shopify

This SEO app is incredibly user-friendly and packed with powerful features to improve website performance. A special thanks to the support agent, who went above and beyond to resolve my issue promptly and professionally. Their guidance made the process seamless. Highly recommend both the app and their excellent support team!

Slystylin

Nov 18, 2024  on Shopify

The support for this program is amazing, people are always online assisting with errors me being very new to Shopify and all of this the tech support is amazing would recommend them to anyone that is new to shopify

EmelBoutique

Nov 18, 2024  on Shopify

I just started with this app. I ran the audit and had a few issues. Someone from Tapita team helped fixing the major issues. They even gave suggestions on what I should do and answered my questions. I just started but so far I have a good experience.

Mas Chingon Detailing

Nov 18, 2024  on Shopify

I can only comment on positive things about this application, and the support is very fast in solving any problem, thank you.

Amplified Life Counseling & Coaching

Nov 18, 2024  on Shopify

Tapita provides the best bang for your buck when it comes to enhancing SEO and optimizing speed and performance. The app is easy to install and use, and best of all; the live support via the built-in chat application is super easy to access and quite valuable. I run a mid-size clinical practice and do not have time to become an SEO expert, and I certainly don't want to invest thousands of dollars in hiring one. Tapita is the answer!

PureMist™

Nov 18, 2024  on Shopify

Really good service, good communication and really good staff. They were really helpful and they solved my problems really fast. Recommend with all my trust!

FuturePeaks

Nov 18, 2024  on Shopify

For now i have been using the free version and will totally upgrade when my shop grows. Remy from the support fixed my critical SEO errors really fast.

PRETTY UR PARTY

Nov 18, 2024  on Shopify

Hello. I have been using Tapita and i must say that the app and the support is just amazing. My website SEO issues got resolved so quickly and Remy from their team went beyond helping me to fix the issues and help us with all major issues.

Therightspecs

Nov 17, 2024  on Shopify

Amazing Service! I couldn’t believe how much support they provided on a simple beginner service plan. Truly impressive! Love you guys—wishing you all the best!

Caketopia

Nov 17, 2024  on Shopify

Great support and attitude from the get-go. I got support from the second I installed the app and 5 minutes later my SEO score was improved almost to the top

Suztain.no

Nov 17, 2024  on Shopify

Never seen a customer service for a Plugin that are this serviceminded! If shopify is new to you or you are advanced. They will help you!

Brian P Artwork

Nov 17, 2024  on Shopify

So far so good. I just joined and had a ton of critical errors. I reached out to service for help and it was excellent! They helped me fix my critical errors and get my site on the right track. They were very knowledgeable, answered all of my questions, and even sent me tutorial videos on services I had never heard of so I could learn more. So excited to see how this app helps my business. Thanks, Tapita!

Sauna Menthol

Nov 17, 2024  on Shopify

The Tapita: SEO & Speed Optimizer app has truly impressed me, along with their excellent customer support. After installing the app just a couple of hours ago, I was thrilled to see noticeable improvements in my website's speed and performance in as little as 10 minutes.

NationwidePlants.com

Nov 17, 2024  on Shopify

SEO can be intimidating, but the Tapita team is extremely helpful with navigating through what needs to be done, and the best way to accomplish it.

Costes-Cirgues

Nov 17, 2024  on Shopify

I can't say enough good things about the support I received from Remy on the Tapita: SEO Optimizer & Speed team! From the moment I reached out, Remy was incredibly responsive, knowledgeable, and genuinely invested in helping me optimize my site. Every step of improving my SEO rankings and website speed was clearly explained, with practical solutions tailored to my needs. Not only did my site’s performance improve dramatically, but the tools Remy introduced were intuitive and user-friendly, making the entire process seamless. Remy went above and beyond to ensure all my questions were answered, even following up to make sure I was satisfied with the results. If you're serious about taking your website to the next level, I wholeheartedly recommend Tapita—and specifically, Remy! The expertise, top-notch customer service, and dedication provided were simply unmatched!

Sundown Sanctuary

Nov 16, 2024  on Shopify

I just had the best experience with Tapita customer support! I did not understand some of the processes and customer support either took care of it or showed me what to do. Just before I installed their app I uninstalled another app from another company because it was too difficult to figure out and there was NO customer support available. I am so glad I found Tapia!

Corsia

Nov 16, 2024  on Shopify

Ofrecen un servicio de soporte excelente. A mi me ha atendido Liam, rápido y servicial. Para mi un 10. Ha superado mis expectativas.

Belle & Southern

Nov 16, 2024  on Shopify

After using this product for a few days, I’m pleased to share that the app is user-friendly and highly effective at addressing SEO and website speed issues. I encountered a couple of complex problems that required assistance, and Tapita’s customer support has been exceptional—some of the best I’ve experienced from any Shopify app vendor.

VEGAN COSMIC UNIVERSE

Nov 16, 2024  on Shopify

I initially installed the app, which provided decent service and support. However, purchasing one of their SEO packages turned out to be a mistake. Keenan failed to disclose upfront that their work primarily revolves around Google Business. Despite mentioning that my website runs on E-composer and being reassured it wouldn’t be an issue, the team failed to adhere to the agreed work scope. They often acted without prior confirmation; for instance, when facing difficulties with my E-composer blog, they bypassed the problem by creating a new URL without my consent. Moreover, instead of using the existing Search Console access, they created a new one under their ownership, including admin privileges. It appears that once payment is made, the team proceeds at their own pace, without proper alignment or updates. Unlike other SEO teams I’ve worked with, who provide clear monthly reports, good communication, and adherence to agreements, this team has been lacking in all these areas. Additionally, a strictly private address was improperly used in the public store footer. After spending $900, what I have received includes six AI-generated blog texts and the vague promise of adjusting meta titles in the upcoming week (with no clarification on whether it will be done in code or their app), and no comprehensive report even in the third month. I cannot recommend this service.

ECO-FRIENDLY-YOU

Nov 15, 2024  on Shopify

I'm new to SEO. I was started 78 score. and from nowhere customer service just reached out to assist me and they were able to assist me with everything even offered me what I did not know and. my school jumped instantly to 90 and it's going to actually go all the way to 98 since it takes some time to update so I'm very impressed with the customer service. So if you're looking for a top notch SEO app down hesitate to download this product they they take their time to assist you to make sure that everything is working good and you'd you'll get quality work. so don't hesitate download and enjoy the help of experts

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