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Customer reviews: Globo Mega Menu, Navigation

Develop by Globo.io

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,017)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Cincy Shirts

Apr 22, 2025  on Shopify

responsive custy service, got me handled after a bit of wonkyness, def reccomend for a nice professional looking menu

Honest Skincare

Apr 20, 2025  on Shopify

Excellent support. I set up Globo and there were a few things not quite right. I wrote to them on chat and it was all fixed within a very short time while I waited. Thank you. Plus my menu is now so much easier to navigate and user friendly. Thanks!!!

Juwelier van Dam

Apr 16, 2025  on Shopify

Very happy with the help of Sarah and their dev team. I don't ussually write these kind of reviews, but they really helped me with anything and quiet fast as well. I'm not used to such good communication and help with a Shopify application. Shoutout to these guys!

Ecowitt

Apr 16, 2025  on Shopify

Exceptional service from Sarah. My UI feedback was addressed impressively fast (1-2 hours). Highly commend such efficiency.

Elysian Coffee Company

Apr 10, 2025  on Shopify

I really enjoy this app! It helps our website with navigation and professionalism! The customer service I have received when setting up did everything I needed in a quick manor! I do suggest using this app! I received help from Sarah, Henry AND Kim! All a great help!

Home and Soul Dubai

Apr 08, 2025  on Shopify

The app is seamless and easy to use. Their support team (especially Sarah) are very prompt and resolve any technical glitches in a prompt manner. Definitely recommend the app

Pet Obsessed People

Mar 31, 2025  on Shopify

This has been a great addition to level up my menu. I use the free plan and it works great. I can't wait to make more in the shop and upgrade my whole plan.

LUXENTER

Mar 31, 2025  on Shopify

Excellent app and excellent support. Sarah has been a great help, fast, friendly and an excellent professional. I will continue with them!

Rama Baby

Mar 27, 2025  on Shopify

Really enjoying Globo ! The designs are super flexible and the support team is eager to help and fast to help find the best solutions!

Living Textiles AU

Mar 26, 2025  on Shopify

I'm currenting re-building a website, and mega menu was a big headache as it didn't work with my new theme. The Globo team responds straightaway, they worked on customised coding and assisted me when I asked for help. So hands-on, super helpful!!

BOX PRO

Mar 23, 2025  on Shopify

Really recommend this app. Simple and intuitive. The customer service is also very helpful and always gives crystal clear instructions for every problem. Would definitely upgrade to higher plan.

JIWYA

Mar 22, 2025  on Shopify

The team was really responsive in resolving queries in a timely manner. highly recommended for all users

The BarkIt Market

Mar 20, 2025  on Shopify

This app is exactly what I was looking for! The mega menu is robust and the customization options are so good and I’m able to have a completely separate mobile menu. I wanted the mega menu (hamburger) to disappear on mobile viewing and their support staff went in to the back end of my store and customized it for me so it’s exactly what I wanted. Definitely recommend!

HSO Ferreterías

Mar 20, 2025  on Shopify

Es muy buena aplicación. muy intuitiba para editar y crear tu propio menú y con muchas opciones de diseño. El soporte de la aplicación excedes mis espectativas de calidad. El asesor Sarah es muy rápida en atender y entiende lo que uno intenta expresar sobre alguna duda o si se necesita ayuda. Recomiendo la aplicación ya que es una de las principales para crear mega menús.

SALLY SOHN

Mar 18, 2025  on Shopify

I've used numerous apps for my business on Shopify, but none have been as perfect as this one. It excels functionally, and their response to requests is quick, friendly, and appropriate. I highly recommend it!

Cheapasmokes.com

Mar 13, 2025  on Shopify

What a fantastic addition this is to our shop! Took a while to ensure my Nav Bar was all set up and working as it should be, but the support has been excellent. Sarah was the person who helped my fix any issues and was quick on the online chat to ensure we worked together to get it set up and working correct. The Mega Menu adds an extra touch to any Shopify store and enhances the layout and customer shopping experience. Note: I would set up and test on a none live theme first, to make sure you get it working correctly before going live.

BINI

Mar 11, 2025  on Shopify

This app is fantastic! It’s easy to use, highly customizable, and works seamlessly. It has really improved my store’s navigation. On top of that, the support is excellent, Sarah was incredibly helpful and quick to resolve my issue. Highly recommend!

TeppichParadies

Mar 10, 2025  on Shopify

Great service from Sarah I am really happy with Globo Mega Menu and the help they provided when I needed them. It was really quick and within some minutes everything was solved.

Cap On

Mar 06, 2025  on Shopify

I'm using the Bottom menu for my website especially for mobile users it's really convenient for mobile users and i don't need the header anymore, i really would like to thank Sarah, i had some custom requirements and she helped me with the process and went above & beyond just to get the custom requirement done, i really recommend the app and you won't be disappointed by the customer support!

Jacinto & Lirio

Mar 04, 2025  on Shopify

I had an issue where my parent menu item stopped being clickable after adding a dropdown. I reached out to support, and they were quick to fix it! Now, my menu works exactly how I need it. Great app and even better customer service. Highly recommend!

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