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Customer reviews: Globo Mega Menu, Navigation

Develop by Globo.io

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (798)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Gusti Canada

Jul 23, 2025  on Shopify

Super équipe, solutions et services ultra rapides et efficaces. Application facile à utiliser et très versatile. Parfait pour un designer graphique sans notion de codage liquid. ----- Great team, ultra-fast and efficient solutions and services. Easy-to-use and highly versatile application. Perfect for graphic designers with no knowledge of Liquid coding.

我的商店

Jul 23, 2025  on Shopify

I encountered many issues when I first started using the app, and I'm very grateful to Sarah for patiently helping me through them. Overall, it's very beginner-friendly, and the page logic is clear and easy to follow. I plan to subscribe and use it long-term.

Fight2Win

Jul 22, 2025  on Shopify

I can honestly say this is a great menu app for both desktop and mobile in one. Also multi-language and really outstanding support from Sarah and the rest of the dev-team. I checked out multiple menu-apps and even one of the most decorated, but this one had the same functions (mobile and desktop friendly) in 1. They worked on some small css issued to get it exactly like I wanted it. Can give everybody full positive feedback on this app and team.

EverLocal

Jul 17, 2025  on Shopify

Exactly what we needed and amazing support! Globo Mega Menu has helped organizing our store’s navigation. It’s super customizable, easy to use, and makes our site look so much more professional. But the real standout is their support team - absolutely top notch. We had a couple of layout issues when first setting it up, and they responded quickly and fixed everything right away. You can tell they really care about making sure the app works smoothly.

PRIDEMARKT

Jul 16, 2025  on Shopify

Toller und schneller Support. Sarah vom Support hat mir schnell geholfen ! Toll wäre wenn die App das Bildformat webp unterstützen würde

sanhodam

Jul 14, 2025  on Shopify

I hit a snag while designing my dropdown menu, but Sarah from Globo Mega Menu jumped in and fixed everything in no time. Her support went way beyond what I’ve experienced with other apps—so good that I can’t imagine switching to anything else. Thanks, Sarah, for the lightning-fast help and for making this app a keeper!

Weird Wolf

Jul 09, 2025  on Shopify

Team is nice and quick to response, resolved the issue so fast. I got stuck as my menu was not showing on the desktop view but on mobile view it was fine, asked about the issue, they got it checked with their team and resolved it.

Technotape

Jul 04, 2025  on Shopify

In our opinion, it’s the best mega menu app for Shopify - especially if you’re working with multiple languages and markets like we are. We tested several options, and this one stood out. Their support team has already helped us with two Liquid code issues and resolved both quickly. Great communication and very helpful overall.

Kotomi

Jul 03, 2025  on Shopify

Had a few issues with the appearance but Sarah was quick to help and resolved all issues within a few minutes! Highly recommend. Very intuitive to use and has all the right features.

Funside.it

Jul 03, 2025  on Shopify

I was really impressed by the support from Sarah and the Globo Mega Menu team. I had an issue with the default Shopify menu and the Globo menu showing at the same time, but Sarah responded within minutes and coordinated perfectly with the technical team to fix the problem. Efficiency, clear communication, and excellent support: I definitely recommend them, especially for anyone who wants to feel truly supported in their store.

Exult Planet

Jul 03, 2025  on Shopify

Great app! and even better customer support, Sarah was of great help, prompt, accurate and of great use! super happy

Beevibe Lab

Jun 25, 2025  on Shopify

Absolutely love this app! Globo Mega Menu is hands down the best mega menu solution we've used on Shopify. It's incredibly easy to set up, beautifully designed, and highly flexible. The interface is intuitive, even for non-developers, and the menu looks professional across both desktop and mobile. What really sets it apart is the support team—fast, helpful, and truly dedicated. They helped us fine-tune our menu to fit our theme perfectly. Thanks Sarah :) . You saved my life. If you're looking for a mega menu app that just works—and looks great doing it—this is the one. 5 stars without a doubt.

Rise & Shine Patches

Jun 24, 2025  on Shopify

great app and support. Have use different globo apps on my other stores, their support is what stands out all the time

SONOFF

Jun 20, 2025  on Shopify

I'm really impressed with the Globo Menu team! They solved my issue efficiently and were super friendly throughout. Great product and even better service — thank you so much

My Store

Jun 19, 2025  on Shopify

Globo Mega Menu has been a game-changer for our Shopify store. The interface is user-friendly, and it allows us to create a clean, professional-looking mega menu without any coding. What truly stands out is their excellent support team—Andrew was incredibly helpful and responsive. Highly recommended!

Aleah Care

Jun 19, 2025  on Shopify

I had an issue, that I couldn't get my megamenu to go across my enire page. I reached out to the support and they fixed it for me, just the way I wanted it. I also had a wish that they would add a possibillity to choose to have a shadow under the submenu. In a few minutes they added it on my menu. So now I have the mega menu just as I want it. Thank you! So, for the support it's five stars. För the app it's a bit less because I think what I wanted should be in the tool from the beginning.

Public Domain Image Library

Jun 18, 2025  on Shopify

I looked at a lot of menu apps before settling on Globo. I found this the easiest to produce the results I needed. I started on the free menu but have now upgraded to make used of the tabbed menus. You need to work at it and it's a bit trial and error, however the end results are worthwhile. You may also want to enter some custom CSS to get the best results. Support were always helpful, although their hours may not match up with your own as they're in Vietnam!

The Source Bulk Foods UK

Jun 18, 2025  on Shopify

Great support team who were able to fix any misaligning menu quickly. The menu looks great and has provided a lot more flexibility to use imagery and pages

Wisdom Store

Jun 17, 2025  on Shopify

I had a great experience with this app! Sarah was incredibly helpful and supportive throughout the entire process. She patiently listened to all my ideas and made sure everything was implemented exactly the way I imagined. Thanks to her guidance, I was able to achieve the result I wanted. I'm very satisfied with the app and the support – highly recommended!

Marché Alpin

Jun 17, 2025  on Shopify

Produit qui répond parfaitement à mon besoin. Ergonomique, simple d'utilisation et l'équipe Globo est là si besoin (réponse et action en moins de 24h).

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