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Customer reviews: Globo Mega Menu, Navigation

Develop by Shopify

The Globo Mega Menu app enhances Shopify store navigation with customizable, user-friendly menus. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (976)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed a high level of satisfaction with "Globo Mega Menu, Navigation." They find the app easy to use, highly customizable, and essential for improving website navigation. The standout feature for many users is the excellent customer support, frequently praised for its promptness and effectiveness, particularly noting individuals like Sarah and Helen. However, there are some merchants who have encountered issues with specific features and limitations.

Key Strengths

  • Easy to use and navigate, even for beginners.
  • Highly customizable with a wide range of design options.
  • Excellent customer support, with multiple mentions of specific team members like Sarah and Helen.
  • Quick response time to queries and issues.
  • Effective in resolving both basic and complex customization needs.

Common Concerns

  • Some features do not work as intended in the updated versions.
  • Limited functionality in the free plan, leading to unexpected issues for some users.
  • Lag and compatibility issues with certain Shopify themes, particularly Dawn.
  • Lack of responsiveness in the CSS and icons not using SVGs.
  • Insufficient documentation, which can lead to challenges in setup and use.

Final Thoughts

The "Globo Mega Menu, Navigation" app is a robust solution for merchants seeking to improve website navigation with a highly customizable menu. It is recognized for its intuitive design and the exceptional support provided by its customer service team. While the app has some limitations, particularly in its free version, the overall reception is positive, making it a recommended choice for enhancing menu functionality on Shopify sites.

Leonids

Nov 25, 2025  on Shopify

The plugin is very easy to use. I was able to master it in just a short time. The customer service is also excellent, especially Sarah, who efficiently helped me complete my setup!

SheSpot

Nov 25, 2025  on Shopify

Very prompt and supportive customer service. Annie was extremely helpful with custom builds for my site. Look forward to seeing the result!

Nic and Evie

Nov 25, 2025  on Shopify

very nice and helped as much as they could as the issue i had we worked out wasn't from their app. cheers

MAWI

Nov 21, 2025  on Shopify

¡Soporte 5 Estrellas! Rápido, Efectivo y Profesional. La aplicación Globo Mega Menu es excelente, pero el soporte técnico es su mayor ventaja. La respuesta es casi inmediata y resuelven los problemas (incluso de compatibilidad con temas) directamente y sin complicaciones.

Viking Dome

Nov 20, 2025  on Shopify

Meniu works great. Had a small problem about glitching, but the support responded in 1 minute and solved the problem in 20 minutes. Recommend the app.

Pantry d’Or Boutique Bakery

Nov 19, 2025  on Shopify

Huge thanks to Sarah for the fantastic support—she customised my menu just how I envisioned it. The app also makes my website super easy to navigate.

Baskiville

Nov 14, 2025  on Shopify

The customer service with this app is phenomenal. I had not used the app before, and we had a complicated menu. Annie stayed on line with me until i got it sorted. Great app, great services. I would recommend 100%.

WatchStatus Ltd

Nov 12, 2025  on Shopify

fantastic app that is easy to use and full of customisation features to really enhance our store, exactly what we was looking for. We moved from another app which was much more confusing and a lot less features for the same price. Plus, the support is very prompt, we have received assistance on a few occasions and each time our queries were resolved. Thank you to all of the team.

Oakhurst Interiors

Nov 11, 2025  on Shopify

Excellent app which builds intuitively on the Shopify platform. Expert help from the development team in improving the user interface at our request. Would highly recommend Globo.io to other Shopify users.

vonSUSI

Nov 11, 2025  on Shopify

Super good, great customer service. Love the mobile menu, especially the bar at the bottom. So smooth.

Fleshy

Nov 10, 2025  on Shopify

Had some issues to get it published the way it looked in the WYSIWYG editor. But with the help of Sarah, it now works.

Energetiks US

Nov 10, 2025  on Shopify

Globo mega menu support team are excellent! They have promptly resolved all issues we come to them with.

Cherry Valley Organics

Nov 09, 2025  on Shopify

Love the Mega Menu! I think it gives us a great way to show customers eye-catching photos of our beautiful products without a lot of clicking. We recently asked a tech question and we had an answer and a fix within a day. Amazing! Thank you!

LUCID

Nov 08, 2025  on Shopify

Great app and very responsive support team who helped me with a custom request. Im very satisfied with the app and all its services.

Le Panda BEAUTÉ

Nov 07, 2025  on Shopify

The Globo Mega Menu support team is outstanding! I had a question about setting the mega menu to full screen width, and Sarah from the support team responded quickly with professional and helpful guidance. I really appreciate her prompt and expert support!

BRIOBITE

Nov 06, 2025  on Shopify

It works very well, and the customer service was able to quickly help me solve the problems I encountered. Highly recommended!

Bix Hydration

Nov 05, 2025  on Shopify

Sarah and the Dev team were super helpful to assist in reaching the design we were after. The menu itself works very smooth and cleans up our menu a lot!

Station Vibration

Nov 04, 2025  on Shopify

Greate and super fast support from Sarah, She helped me with adding the Globo Mega Menu to a new theme within minutes. thank you

Zairyo

Oct 31, 2025  on Shopify

Sarah and her team are amazing at what they do and very helpful. I had a few issues on setting up the menu + how it looked on Mobile but they fixed it within the day. Thank you so much!

Ethno Slava

Oct 31, 2025  on Shopify

Hello, I haven’t tried other similar apps yet, but here’s my experience. The app offers plenty of customization options for colors, typography, sizes, and menu positioning. However, it doesn’t import your existing Shopify menu, you have to rebuild it entirely. Also, once you choose your block layout (1, 2, 3+ columns with images), it can’t easily be changed later. If your catalog grows and you want a different structure, you’ll need to start over with a new block. If you want this kind of presentation. Overall, it’s powerful but not very flexible for future adjustments. On the positive side, the support team is excellent!

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