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Customer reviews: Consentmo GDPR Compliance

Develop by Consentmo

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,427)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

LOOV

Jun 27, 2025  on Shopify

Awesome tool and Georgi from the support team exceeded absolutely all my expectations. I would recommend 100%!

swederm.pl

Jun 26, 2025  on Shopify

W tym momencie korzystamy z aplikacj 2 dni. Mamy i GA4 i Gads w sklepie i podłączony GTM, czyli duzo wszystkiego. Pytań odpowiednio tez dużo, szczególnie o ten Google Consent Mode V2 i prawidłowość zgód. Mają świetne wsparcie w czacie i pomimo tego świetną dokumentację. Zawsze ktoś odpowiada w czacie, Bardzo mi pomogli Georgi, Zeus.

Artscape Inc

Jun 26, 2025  on Shopify

Easy integration, and John was very responsive to questions via the support chat, providing very specific and clear direction.

A-Z Mindful

Jun 18, 2025  on Shopify

Very easy to set up! They even gave me a Free audit on my website! I spoke to Zeus on a live chat who gave me all the support I needed to make sure I was in compliance!

mimistudio

Jun 16, 2025  on Shopify

John in pochi minuti mi ha controllato e risolto alcuni problemi. Professionale e preparato! Grazie

ReFix by jopesch

Jun 16, 2025  on Shopify

Good app and excellent customer support! After the setup Georgi did an individual compliance check and adviced me with further steps so that my shop complies with the Google guidelines. Quick and easy implementation!

Créations KingA+

Jun 14, 2025  on Shopify

Excellent customer service. I had to make some adjustments to configure the consent bar, and all steps were super easy to follow. Georgi was extremely helpful throughout. In less than 5 minutes, everything was compliant and all set to run smoothly.

PadelHQ

Jun 13, 2025  on Shopify

Incredible customer support, especially Zeus. He promptly responded to all my queries and helped me find a potential solution.

TCG Level

Jun 11, 2025  on Shopify

Muy buena aplicación, me ayudo el equipo técnico a configurarla, en concreto John. El trato fue muy amable y cordial, un gran profesional

Di-Lara® Betten

Jun 11, 2025  on Shopify

Das Design des Banners lässt sich an unser Corporate Design anpassen, sodass es nahtlos in unseren Shop passt. Die App erfüllt alle Anforderungen der DSGVO und sorgt dafür, dass wir rechtlich auf der sicheren Seite sind. Ich kann diese App jedem empfehlen, der eine unkomplizierte und rechtssichere Lösung für Cookie-Einwilligungen sucht.

Stereopolis

Jun 10, 2025  on Shopify

Mr. Georgi was incredibly helpful and professional. Thanks to his support, I managed to solve a problem I wouldn’t have been able to handle on my own. I highly recommend his assistance to anyone needing expert help!

Moissanite Mode

Jun 10, 2025  on Shopify

Outstanding App & Exceptional Support – A Lifesaver for Shopify Users! We're completely new to the Shopify world and were honestly overwhelmed at first with all the GDPR and privacy requirements. Consentmo has been an absolute game-changer for us – the app is intuitive, reliable, and gives us the peace of mind we needed when starting out. The support team is absolutely phenomenal. No matter what the issue is or when it comes up – they’re always there, fast, friendly, and incredibly knowledgeable. A special thank you to John, who has helped us several times already. If you're looking for a professional, compliant, and user-friendly solution for your store, Consentmo is a no-brainer. We’re beyond grateful – 5 stars feel like an understatement!

YDCWatch

Jun 10, 2025  on Shopify

Easy to use and Joseph help me check everything is OKAY. And wowwww, i need it. Because. When I run my business in ecommerce. Im not spend money to get customer I spend money to collect data!

Impera Italia

Jun 09, 2025  on Shopify

I have had to contact Consentmo to check that our store is GDPR compliant, and Georgi helped me to check through multiple settings using video guides and clear explanations. He even did a part of the process for me, as I am not very technical. He has been truly fantastic, and made one of those really annoying technical issues, a complete breeze to deal with. Thank you Georgi!!

BioTrustDev

Jun 06, 2025  on Shopify

Excellent features and customer support. John has been very thorough and knowledgeable in supporting our integration with the Consentmo app.

Glow Beauty Case LTD

Jun 05, 2025  on Shopify

Georgi helped me a lot with a issue I was having - in trying to implement the V2 compliance for google ads I had some how messed up and removed the sites mobile design. Georgi was very calm and polite and helped me fix this issue whilst implementing the banner correctly. He also fixed any problems with the tags so that they fire correctly. 5 stars very pleased with the service and I felt that he was a genuinely nice guy. Highly recommended.

Grab Perfect

Jun 04, 2025  on Shopify

Zeus helped us very quickly and competently to solve all problems and get the cookie banner up and running properly.

MIMOH bydr.ellie

Jun 04, 2025  on Shopify

I recently installed Consentmo, and John guided me through the entire setup process with clear, step by step instructions. Genuinely helpful, and double checked my implementation to confirm everything was correct.

Bodacii

Jun 04, 2025  on Shopify

great customer support, in particular from Zeus! Makes being gdpr compliant easy and less stressful!

Orelia London

Jun 03, 2025  on Shopify

Very helpful, Zeus helped me to get the right sort of integration and undo the wrong steps I had made. He stayed online whilst I sorted it out so it was sorted very quickly!

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