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Customer reviews: Consentmo GDPR Compliance

Develop by Consentmo

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,455)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

equichoice.co.uk

Aug 12, 2025  on Shopify

Great customer service, Georgi was very prompt and sorted an issue we were having (theme conflict) in a very short time. Thank you!

Allweathers

Aug 12, 2025  on Shopify

I recently needed to get my Shopify store fully compliant with Google’s GDPR requirements, and Consentmo GDPR were absolutely fantastic. My contact, Zeus, went above and beyond—helping me install and configure all the necessary code quickly and efficiently. He explained everything clearly, handled the technical setup with ease, and made sure my store met all the compliance standards. It’s rare to find such a helpful, knowledgeable, and responsive person. If you’re looking for a reliable GDPR solution for Shopify—especially if you need it to meet Google’s requirements—look no further. Highly recommended!

Tech Oasis

Aug 11, 2025  on Shopify

Great plugin! Easy to use and works perfectly. Customer support is amazing—very helpful and quick to respond.

Deutchina®

Aug 10, 2025  on Shopify

einfacher und super hilfreicher support (georgi). Das beste ist, dass man für die cookies für tiktok, meta und google kein cent bezahlen muss, wenn man weinger als 10.000 Impressionen im Monat hat. Super fair und hilfreich für Einsteiger und Fortgeschrittene. Der nächste Plan ist auch sehr fair gehandelt. Ich bin begeistert, obwohl ich diese App nur seit einer Std. habe.

Otis & I

Aug 07, 2025  on Shopify

John was super helpful in getting Consent Mode set-up on my store and it was all done within 10 minutes!

PawSanity

Aug 03, 2025  on Shopify

Sehr schnell und einfach eingerichtet. Joseph vom Consentmo-Team hat mir umgehend weitergeholfen und alle Einstellungen auf Richtigkeit geprüft – top Support!

Switch SFP Ltd

Aug 01, 2025  on Shopify

Brilliant support from Zeus who was quick and very knowledgeable about GDPR consent and UET TAGs, would recommend to anyone!

Moissanite Mode

Jul 31, 2025  on Shopify

Outstanding App & Exceptional Support – A Lifesaver for Shopify Users! We're completely new to the Shopify world and were honestly overwhelmed at first with all the GDPR and privacy requirements. Consentmo has been an absolute game-changer for us – the app is intuitive, reliable, and gives us the peace of mind we needed when starting out. The support team is absolutely phenomenal. No matter what the issue is or when it comes up – they’re always there, fast, friendly, and incredibly knowledgeable. A special thank you to John and Zeus who have helped us several times already. If you're looking for a professional, compliant, and user-friendly solution for your store, Consentmo is a no-brainer. We’re beyond grateful – 5 stars feel like an understatement!

Swish Equestrian Ireland Limited

Jul 30, 2025  on Shopify

Great service, thanks to Zesus for helping me on the integration. We are now Google compliant with our notifications. Five Stars for service and execution.

Liberty Life Essentials

Jul 30, 2025  on Shopify

Only just installed the app so no opinion about the usage yet, but the technical support from Zeus so far was super fast, patient and professional. 10/10

Maiama Aroma Design

Jul 29, 2025  on Shopify

Great support, super fast in communication. Received help with setup as needed so I am happy with it!

Sportbabies

Jul 28, 2025  on Shopify

THEY ARE ACCURATE IN SOLVING ISSUES. GOOD EXPERIENCE AND FIRST TIME USING THEIR APP. IF THE APP DO MORE EXPECTATION I WILL UPGRADE MY PLAN

lamari-jewelry

Jul 24, 2025  on Shopify

I want to especially thank Georgi for the incredibly helpful and professional assistance. He provided clear, step-by-step guidance on setting up the cookie banner correctly for US compliance. His patience and expertise made what seemed complicated very straightforward. The app itself is very useful, but it's support like this that really makes the difference. Keep up the great work!

Spookify

Jul 22, 2025  on Shopify

Never used the app extensively, but customer support was great when I had a question and requested a refund for a billing cycle I didn't fully use.

7000 Caffè

Jul 20, 2025  on Shopify

Outstanding support – thank you Joseph! I needed to quickly set up a fully compliant cookie banner, and Joseph from the Consentmo team was incredibly helpful. He was fast, clear, and very knowledgeable, guiding me step by step and answering all my questions with patience. This is exactly how great customer support should be. Thanks again, Joseph!

Morabeza Lingerie

Jul 19, 2025  on Shopify

I was helped further by Georgi, all my questions were answered kindly, quickly and clearly. Got another proposal to look at. And if I have any further questions I can always contact them. Thanks

BAVARIAN CINDERELLA

Jul 16, 2025  on Shopify

Ich habe die ganze Einrichtung mit John gemacht und war sehr zufrieden. Er war schnell und hat schnell verstanden, was ich brauche. Sehr gerne wieder! Weiter so :-) Viele Grüße Marcela

Chestnut Mill

Jul 16, 2025  on Shopify

easy to install, and fantastic and swift help from their customer service to check everything was done correctly

Gold Dittrich

Jul 15, 2025  on Shopify

The app works flawlessly and is easy to use – exactly what I was looking for. I especially want to mention John, who provided incredibly fast and friendly support. He solved my issue within minutes. Great service and a great tool – highly recommended!

Stately

Jul 15, 2025  on Shopify

While Consentmo is great out of the box, there are a couple additional steps to enable complete protection. I reached out to Consentmo support to fine tune our privacy compliance settings and John responded almost immediately and helped me get all of our settings dialed in. He stayed with me the entire time and checked each implementation after it was completed. I really wish all businesses offered the same level of support as Consentmo.

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