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Customer reviews: Consentmo GDPR Compliance

Develop by Consentmo

Reviews (1,698)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

3D Print Monkey

Apr 14, 2025  on Shopify

John was amazing helping me get this setup so my store is compliant. i can not ask for more than her did. highly recommend

Halfdays

Apr 10, 2025  on Shopify

great so far! john from the customer service team was super helpful and supported making sure my compliance was good to go

GORUCK

Apr 09, 2025  on Shopify

Zeus from Consentmo was amazing he was really patient and help guide me through the whole process while being able to help me out with the implementation was a great experience.

Confetti Crate

Apr 09, 2025  on Shopify

This is a great app to get compliant with all things internet! Zeus was very helpful in the chat when I had some questions. He patiently walked me through how to update a couple of things.

Devola.co.uk

Apr 09, 2025  on Shopify

Very good app, and the support is brilliant also. We had an issue and Zeus from support was very helpful with the matter.

My Store

Apr 08, 2025  on Shopify

The app is good and does exactly what I need it to do to make sure I'm GDPR compliant, especially since I use Printify and sell to customers over in Europe. John was a big help and it is nice to know that support is very quick to answer your chats when you have a question. I always look for good customer service when I download a new app because it makes a big difference as you're learning to navigate the app and how it works.

SCHWARZESGOLD

Apr 07, 2025  on Shopify

Wow, so great support! John did a great job and had a lot of patience with me – explained everything clearly and took the time to make sure everything works perfectly. Thanks again!

Latigga

Apr 07, 2025  on Shopify

Sehr einfach zu installieren. John hat alle meine Fragen beantwortet und die Installation überprüft. Ich hoffe, dass alles wie gewünscht funktionieren wird.

Cottage Fresh Scents

Apr 05, 2025  on Shopify

A huge thank you to Georgi, he was extremely responsive to all of my questions and was able to identify the issues I was having quickly and gave me immediate steps to work through to fix them. The guides provided were very clear. After sorting out the first issues, I asked for help with allowing my conversion rate for my store to be displayed as I lost this after a recent update of my theme and the app I had been using previously did not reply to my requests for support. This was also fixed very quickly, again with clear and concise guides. I didn't expect my conversion rate to appear again until I received another order but was very happy to see that on applying the correct settings, adding in the snippet and the code to read that file it returned immediately. Again, a massive thank you to Georgi. Nothing was too much trouble, I would highly recommend this app.

AH Keramik

Apr 04, 2025  on Shopify

Georgi was a great help guiding me through the process and making sure my shop is in compliance with the law.

Fairthread

Apr 04, 2025  on Shopify

I'm really satisfied with the support! The response was super fast and everything was solved immediately. Huge thanks to Zeus – amazing service, friendly and efficient. Support like this is rare. Great job!

L'Atelier Global

Apr 03, 2025  on Shopify

After a website audit revealed we weren’t fully compliant, Georgi from the customer service team was incredibly patient and effective in helping us resolve everything. He guided us through setup and ensured we understood each step. Excellent support and a great app!

Vitabay

Apr 02, 2025  on Shopify

Really helpful and quick. Our Support Agent Zeus was leading us trough the process and even fixed an error for us. We would recommend not only the app but also the support!

Bowley & Jackson

Mar 31, 2025  on Shopify

Georgi has just helped me install the relevant code to make our site consent mode V2 compliant. I have limited coding skills and look after our store myself. Really excellent support that was quick in response and easy to follow. Resulting in a newly consent mode compliant store. Cannot recommend this app enough.

éloène

Mar 31, 2025  on Shopify

Très bonne application dans sa version gratuite. Un service Chat très réactif et qui trouve rapidement les solutions et réponses aux questions et problèmes. Un grand merci à Georgi pour sa réactivité et la rapide compréhension de mes problèmes.

The Happy Food Company

Mar 29, 2025  on Shopify

I did a website audit and found that I had issues with my GDPR app. I contacted the support thinking that I'd have to wait for a reply. Instead a gentleman called Zeus, who defo lives up to his name, answered my messages promptly and resolved my issue by accessing my website and fixing the code! I'm very happy and shocked that I received such great service on a Saturday after 5pm GMT. Fab company!

ENFANT COOL

Mar 28, 2025  on Shopify

John m'a bien aidé pour configurer l'application et m'a surtout rendu un grand service en implémentant pour moi le mode consentement de Google V2 car étant débutant et pas trop à l'aise avec le codage j'avais peur de faire une erreur. Merci John pour ta patience et ton professionnalisme.

Beauty & Beast

Mar 27, 2025  on Shopify

John did a great job with helping to configure the consent mode v2, great documentation with video tutorials

Morelli Group

Mar 27, 2025  on Shopify

Have been using Consentmo for a while now, they were super helpful in implementing Consent Mode v2 to ensure our store meets all the requirements. Super helpful and responsive to queries! Thanks guys :D

Sam Surin 1989

Mar 26, 2025  on Shopify

Needed to apply laws and compliances to the website. I found this app very useful. Zeus helped me with setting the app in the backend. Support was very accomodating.

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