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Customer reviews: Consentmo GDPR Compliance

Develop by Consentmo

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,495)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Native Pet

Sep 04, 2025  on Shopify

I had to check our store's compliance and John guided me well making sure we had everything set up correctly and answered all my questions.

Sykes Pickavant

Sep 04, 2025  on Shopify

i had a few problems integrating the , there are lots of instructions and videos, Georgi on the chat desk was super helpful and got me up and running.

Timepieces International

Sep 03, 2025  on Shopify

The best Shopify app devs I've ever dealt with. The app works flawlessly and their support is fantastic. They'll check your entire cookie set-up at any point after any changes to the tracking or site theme etc and make sure everythings working properly. Super clear, simple step-by step guides (including videos!) on how to do everything.

Esjoy

Sep 02, 2025  on Shopify

very very fast service and great also ! really special never saw this before, great beginning! John helped me great help!

shop LEDVANCE Italia

Sep 02, 2025  on Shopify

I reached out to the customer support for help with styling of our consent banner. The support was immediately available and Georgi did a great job and solved the problem within a few minutes. thank you!

Barefoot Junkie

Sep 01, 2025  on Shopify

Zeus helped me and methodically went through all the steps to ensure our store was set up correctly.

Kensla Studio

Sep 01, 2025  on Shopify

Exceptional help from the support team! I previously used Cookiebot by Usercentrics before switching to Consentmo, and the difference is remarkable. The integration is much easier, and the support is outstanding. Highly recommended!

Merach CA

Aug 27, 2025  on Shopify

The response was very prompt, and Joseph guided me step by step on how to configure it. I really appreciate it.

Lumiere Diffuse

Aug 21, 2025  on Shopify

Customer service tries their best to assist. and finally, there is a comprehensive cookie management app. Thank you to the team.

CelluliteBye

Aug 21, 2025  on Shopify

Der Support ist sehr schnell und ausgesprochen freundlich. Besonders heute wurde mir bei meinem Anliegen hervorragend von Zeus weitergeholfen – vielen Dank dafür!

equichoice.co.uk

Aug 12, 2025  on Shopify

Great customer service, Georgi was very prompt and sorted an issue we were having (theme conflict) in a very short time. Thank you!

Allweathers

Aug 12, 2025  on Shopify

I recently needed to get my Shopify store fully compliant with Google’s GDPR requirements, and Consentmo GDPR were absolutely fantastic. My contact, Zeus, went above and beyond—helping me install and configure all the necessary code quickly and efficiently. He explained everything clearly, handled the technical setup with ease, and made sure my store met all the compliance standards. It’s rare to find such a helpful, knowledgeable, and responsive person. If you’re looking for a reliable GDPR solution for Shopify—especially if you need it to meet Google’s requirements—look no further. Highly recommended!

Tech Oasis

Aug 11, 2025  on Shopify

Great plugin! Easy to use and works perfectly. Customer support is amazing—very helpful and quick to respond.

Deutchina®

Aug 10, 2025  on Shopify

einfacher und super hilfreicher support (georgi). Das beste ist, dass man für die cookies für tiktok, meta und google kein cent bezahlen muss, wenn man weinger als 10.000 Impressionen im Monat hat. Super fair und hilfreich für Einsteiger und Fortgeschrittene. Der nächste Plan ist auch sehr fair gehandelt. Ich bin begeistert, obwohl ich diese App nur seit einer Std. habe.

Gibbon Mounts

Aug 08, 2025  on Shopify

It is very easy to operate. Zeus service quality is very good. If you don't understand something, they will help you check it. The operation documents can also be understood.

Otis & I

Aug 07, 2025  on Shopify

John was super helpful in getting Consent Mode set-up on my store and it was all done within 10 minutes!

PawSanity

Aug 03, 2025  on Shopify

Sehr schnell und einfach eingerichtet. Joseph vom Consentmo-Team hat mir umgehend weitergeholfen und alle Einstellungen auf Richtigkeit geprüft – top Support!

Switch SFP Ltd

Aug 01, 2025  on Shopify

Brilliant support from Zeus who was quick and very knowledgeable about GDPR consent and UET TAGs, would recommend to anyone!

Moissanite Mode

Jul 31, 2025  on Shopify

Outstanding App & Exceptional Support – A Lifesaver for Shopify Users! We're completely new to the Shopify world and were honestly overwhelmed at first with all the GDPR and privacy requirements. Consentmo has been an absolute game-changer for us – the app is intuitive, reliable, and gives us the peace of mind we needed when starting out. The support team is absolutely phenomenal. No matter what the issue is or when it comes up – they’re always there, fast, friendly, and incredibly knowledgeable. A special thank you to John and Zeus who have helped us several times already. If you're looking for a professional, compliant, and user-friendly solution for your store, Consentmo is a no-brainer. We’re beyond grateful – 5 stars feel like an understatement!

Swish Equestrian Ireland Limited

Jul 30, 2025  on Shopify

Great service, thanks to Zesus for helping me on the integration. We are now Google compliant with our notifications. Five Stars for service and execution.

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