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Customer reviews: Consentmo GDPR Compliance

Develop by Consentmo

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,389)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Glow Beauty Case LTD

Jun 05, 2025  on Shopify

Georgi helped me a lot with a issue I was having - in trying to implement the V2 compliance for google ads I had some how messed up and removed the sites mobile design. Georgi was very calm and polite and helped me fix this issue whilst implementing the banner correctly. He also fixed any problems with the tags so that they fire correctly. 5 stars very pleased with the service and I felt that he was a genuinely nice guy. Highly recommended.

Grab Perfect

Jun 04, 2025  on Shopify

Zeus helped us very quickly and competently to solve all problems and get the cookie banner up and running properly.

MIMOH bydr.ellie

Jun 04, 2025  on Shopify

I recently installed Consentmo, and John guided me through the entire setup process with clear, step by step instructions. Genuinely helpful, and double checked my implementation to confirm everything was correct.

Bodacii

Jun 04, 2025  on Shopify

great customer support, in particular from Zeus! Makes being gdpr compliant easy and less stressful!

Orelia London

Jun 03, 2025  on Shopify

Very helpful, Zeus helped me to get the right sort of integration and undo the wrong steps I had made. He stayed online whilst I sorted it out so it was sorted very quickly!

T-Sport Power

May 28, 2025  on Shopify

Great APP, very friendly and helpful customer service, great price! 100% can recommend to everyone! Thank you very much!!!

MoiataKozmetika

May 27, 2025  on Shopify

I received great support from Georgi, who helped me remove the previous banner from the code and set up the new cookie banner for me. Everything was done and ready in just a few minutes! Great experience so far!

Plum

May 27, 2025  on Shopify

My experience with John was great. He was able to quickly check the issue and recommend a few things for me that helped.

Sculpted

May 26, 2025  on Shopify

I had some setup issues, but John and Georgi got me up and running smoothly. The app is straightforward and easy to use, and whenever I had questions, their support team was incredibly helpful and knowledgeable. Great app, even better support — thanks, John and Georgi!

Five Skincare

May 22, 2025  on Shopify

I’ve only been using the app for a day, but the support from Georgi during the setup was outstanding. I can definitely recommend it!

DigitalAhorro.com

May 21, 2025  on Shopify

Compared to previous experience with similar apps in other site integrations, this is def simpler and easier. Also their support is very helpful, especially Georgi who helped me review the consent today. Thanks a lot!

Peak Freak

May 18, 2025  on Shopify

Wir hatten Schwierigkeiten bei den Einstellungen. Sofortiger Support und bester Service von Georgi. Ganz unkompliziert und schnell.

Mijn winkel

May 16, 2025  on Shopify

Very happy with Consentmo so far. The app is easy to use and helps me stay compliant with GDPR requirements. Big thanks to John Seth S. from the support team — he was super quick, helpful, and clear in answering all my questions. Highly recommended!

Tienda Online de Sp Berner

May 16, 2025  on Shopify

Bastante completa, fácil de usar y el soporte es súper rápido y eficaz, principalmente Georgi, quien nos ha ayudado.

Whistlefish

May 15, 2025  on Shopify

Have had some great support from Georgi and Zeus. We have been working through some issues with duplicate code, issues with Elevar implementation and Google Ads tracking and GA4 tracking and have managed to resolve everything with the help of the Consentmo support team. Thank you for your assistance and patience.

BigOnElectricals.co.uk

May 15, 2025  on Shopify

Joseph was very helpful in getting us set up with the consent modes for Bing and others. Would very much recommend.

Biloux accessori

May 15, 2025  on Shopify

Applicazione di facile installazione, dall'aspetto elegante e non troppo invadente all'interno del sito. Si può scegliere di personalizzare il banner o di adattarlo automaticamente al tema del sito, così da rendere il tutto più armonico in un solo click Il supporto tecnico di Joseph per la verifica di conformità è stato tempestivo e veramente gentile.

Miniature Magic Market

May 14, 2025  on Shopify

Really solid app -clean design and easy setup. Huge thanks to Zeus for the great support! He walked me through everything and made sure my store is fully compliant. 5 stars!

dieFITMACHER

May 14, 2025  on Shopify

Super Support, es wurde sich sofort um unser Anliegen gekümmert. Georgi hat mich sofort zum richtigen Beitrag im Help Center geleitet und dann auch noch im Detail unterstützt. Sind sehr zufrieden

CIARRA Appliances

May 14, 2025  on Shopify

Recommend this app, the customer service is very professional, especially Georgi, who helped me solve my problem, thank him.

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