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Customer reviews: Consentmo GDPR Compliance

Develop by Shopify

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,660)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Radiance & Romance

Dec 08, 2025  on Shopify

John was very helpful in making sure everything was set up for compliance. I downloaded the Pandectes GDPR Compliance app first and went through their compliance review, and their first suggestion was that I needed to upgrade to a paid plan. I'm glad I switched to Consentmo because their compliance review was actually helpful. John walked me through everything and didn't suggest I needed to upgrade at all.

NEOM Wellbeing EU

Dec 08, 2025  on Shopify

Very impressed with the app and in particular the support. Zeus has done an excellent job of troubleshooting a reporting issue across our stores.

Princess - Kinderwagen

Dec 07, 2025  on Shopify

Very helpful support and powerful app. Quick to respond to questions and issues and always provides straightforward solutions.

KittyFilz | Katzenhöhlen

Dec 05, 2025  on Shopify

I just started using the app but until now I can say it is very easy to use and also easy to integrate Apps and Pixels. The customer support, especially Zeus is also very good. Quick and professional answers!

The Waro

Dec 03, 2025  on Shopify

Georgi provided excellent support in helping us fix an issue with the display of our cookie banner. He was very responsive, professional, and friendly throughout the whole conversation. Thanks to him, the problem was solved quickly and efficiently. Thank you again for your great support, Georgi!

Gifterria US

Dec 03, 2025  on Shopify

Quick and easy setup. Great user support from Joseph. Took everything step by step and patiently helped me to set it up. I am amazed by the quality of customer care. Highly recommended!

Stille

Nov 29, 2025  on Shopify

Very seamless setup with Georgi! I have experienced other apps where there are some needs for manual changes and there are no developers to help, so it was really nice to experience this great support here.

Arctic Goddess

Nov 27, 2025  on Shopify

Great app, have some native integrations, and the team are really usefull! I reached them out a lot of times in the last days and they helped me a lot with settings and blocking custom scripts before customer consent.

Naked Paper

Nov 27, 2025  on Shopify

Consentmo is fantastic. It's easy to customise the banner, but most importantly their support is absolutely top notch. They're so quick to respond and they go above and beyond to help you out. I recently had Georgi help me out and he was incredible – identified the issue and configured everything we needed for us, did it super quickly, even though we had a slightly complex setup with multiple apps and Google Tag Manager. He checked everything really thoroughly and sent video screen recordings showing all the tags firing correctly and compliantly, so I can be reassured we're GDPR compliant. Massive thank you to Georgi! I wholeheartedly recommend Consentmo to others.

Pet Party

Nov 27, 2025  on Shopify

The set up was easy for most part, the bit I didn't understand was assisted by Zeus very quick. Thanks!

De La Espada UK

Nov 26, 2025  on Shopify

Super helpful staff! Thank you Georgi for your quick help with the custom CSS and tweaks to get the banner displayed as requested.

Krinnerscrews.io

Nov 26, 2025  on Shopify

I had a quick conversation with Zeus and he was able to shortly explain and walk me through the solution to my issues very well!

Shoplifts

Nov 23, 2025  on Shopify

Great app compared to others, I had a little problem with google Google Consent Mode V2 Integration and Georgi helped me fix it immediately!

essedora

Nov 20, 2025  on Shopify

I’ve had an excellent experience with the Consentmo app! The platform is intuitive and efficient, but what truly stands out is the support team. Zeus and Georgi in particular, have been incredibly helpful and knowledgeable, providing precise guidance on specific topics. It’s rare to find such prompt and professional assistance. Highly recommended!

essedora

Nov 19, 2025  on Shopify

I’ve had an excellent experience with the Consentmo app! The platform is intuitive and efficient, but what truly stands out is the support team. Zeus, in particular, has been incredibly helpful and knowledgeable, providing precise guidance on specific topics. It’s rare to find such prompt and professional assistance. Highly recommended!

Cirkle.dk

Nov 15, 2025  on Shopify

Had an issue, it was VERY URGENT since i was scaling hard, and rockstar GEORGI solved my issue within 5 minutes. Highly recommended.

HELVIO

Nov 12, 2025  on Shopify

I found this to be better than CookieYes. The documentation is way easier to follow and therefore all the integrations needed to be done. Elena was also super quick and helpful for any queries I had. Highly recommended!

Ellasie

Nov 10, 2025  on Shopify

Great customer service, the app is easy to setup, and better be complaint with the law. Higly recommend specially if you growing your business.

NEOM Wellbeing US

Nov 05, 2025  on Shopify

A simple to use and configure app. Proactive, amazing support. We use across all our territory websites, UK, EU and US.

RELR

Nov 05, 2025  on Shopify

Easy to setup and excellent support. They'll do a check for you for free to ensure everything is working correctly! Highly recommended!

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