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Customer reviews: BOGOS: Free Gift Bundle Upsell

Develop by BOGOS

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,344)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

LumySmile

Jul 05, 2024  on Shopify

Thank you so much Mina, so helpful!! i appreciate the help and this application and the service of Mina who was really reactive and helpful

Savvy Stylish

Jul 03, 2024  on Shopify

Their customer experience is undoubtedly "THE" best. We had an issue with their integration, and their customer service team (Limo, Alexis) + dev team (Daniel) helped out overnight. They had to do backend customization and got it the way we wanted it. Highly recommend this app. Hope the app pulls in orders for us!

The Beauty Chef NZ

Jul 02, 2024  on Shopify

This app works perfectly for us. Anne was extremely helpful with setting up a new offer and helping us upgrade to the new version.

IMARKU

Jul 01, 2024  on Shopify

I've been using this tool for over two years now, and it has consistently performed excellently. Recently, I needed to update to the new version, and I was incredibly impressed with the prompt and professional support provided. The customer service team was quick to resolve my issues and made the update process seamless and hassle-free. Great tool, fantastic support—highly recommended!Thank you, Mina!

BeKynd Beauty

Jun 30, 2024  on Shopify

Anne was great and a credit to the BOGOS company. Was super quick to help to test my offer and to make sure everything was working correctly.

Ykena Beauty

Jun 28, 2024  on Shopify

I recently had an issue while using BOGOS.io: Free Gift, and I must say, the assistance I received was outstanding! The assistant Mina was incredibly fast in resolving my problem. She was not only efficient but also very courteous and professional throughout the interaction. I was amazed at how quickly my issue was addressed and resolved, allowing me to continue using the platform without any further delays. Highly recommend their service for anyone looking for quick and effective support!

uBloomd

Jun 28, 2024  on Shopify

Very easy to use app, with all the functionality we are after - Anne and the dev team were able to help us very quickly upon instal to ensure we could get our offer running ASAP.

Velquar

Jun 24, 2024  on Shopify

I get supported by super agent Named LIMO , help me with my issue in few minutes , best support , will be your client after the free trial !

THE CARE

Jun 24, 2024  on Shopify

The app is very user-friendly, making it easy to set up offers on our site. I had specific customization needs, and the team was incredibly responsive, quick, and professional. They helped me achieve the exact look and functionality I wanted. Overall, I'm pretty satisfied. Highly recommend!

GAMERS ONLY

Jun 24, 2024  on Shopify

The app has excellent customer support, with Mina providing quick and reliable assistance. The app is intuitive and easy to understand, making it a great choice for any user.

EWALD HAIR CARE

Jun 23, 2024  on Shopify

LIMO was great and fast support, I got answers for my questions in seconds and even had advice for some useful features.

Number Artist

Jun 23, 2024  on Shopify

The app is decent, support is fast, but communication with support was terrible. After telling them multiple times that we don not allow edits on our live theme, they published the app on our live theme with an unoptimized offer during night, which resulted in a steep decline in our revenue. They keep telling us that they did it becuase we did not reply to their message, which was also during night. I don’t think it is fair to edit our live theme while we stated multiple times that we do not allow it.

MultiSpa®

Jun 23, 2024  on Shopify

ANne und Brian haben mir sehr sehr schnell geholfen. In wenigen Minuten wurde das Problem vollständig gelöst.

Geopacks

Jun 20, 2024  on Shopify

I was so happy with this app on another of our stores that I installed it again and Mina was a great help in getting everything set up to work how we needed it. Thanks. Highly recommend.

prince-wear

Jun 19, 2024  on Shopify

Tried a lot of similar APP, all have all kinds of problems, make me very headache, but this one I'm very satisfied, to meet my expectations, more importantly, customer service attitude is very good, very patient to help me solve the problem, must give a five-star praise.

All Jigsaw Puzzles

Jun 19, 2024  on Shopify

This is by far the best advanced app we've used for complex promotions with a range of display options across the site all fully customisable. Mina was a great help in getting everything set up for me. Highly recommend and I have tested about 15 different promotion apps.

GZR

Jun 19, 2024  on Shopify

Always easy to use, great support. Loads of good features, promotes your offer well on the site as well.

EnGenius Store

Jun 16, 2024  on Shopify

Really great customer support experience. Limo and Mikie were both great at helping us with a technical issue. We've been using the app for about five months and it works great.

Bakcou

Jun 16, 2024  on Shopify

I was having some issues with the BOGOS.io app. Limo was super helpful and able to get me squared away. Thank you Limo.

Eleganify

Jun 16, 2024  on Shopify

Support MINA & RAW: They are so supportive, I have not tried all the features; however, it sounds good to me. Highly recommended. You can contact their Mina if you have any special request with UI or creating the offers. She can help you

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