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Customer reviews: BOGOS: Free Gift Bundle Upsell

Develop by BOGOS

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,344)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Knipex-uae

Jul 25, 2024  on Shopify

What can I say about Mina in the BOGOS Team? An absolutely wonderful, helpful and charming human! She guided me through the many queries and processes so dutifully and with enthusiasm. I couldn't recommend BOGOS services enough, especially with people like Mina in the team!

NUE Professional

Jul 21, 2024  on Shopify

Anne from Bogos is incredible. She responded immediately and took care of our issue right away. She came to our store, created all the solutions, and was incredibly fast. We were actually in trouble, with our customers complaining. It was an emergency, and she resolved everything in just 5 minutes. Thank you so much, Anne! You are truly incredible!!

USN® Online Store | South Africa

Jul 21, 2024  on Shopify

We've been using the Bogos app for the past two months. Anne and the team at Bogos have been incredibly supportive. Every time we got stuck and needed help with configurations or setting up a scenario, they provided the required answers and guidance within minutes. Their response time via chat is exceptionally quick. I have never experienced such responsive support from any company. Thank you for all the assistance and support, Anne. It's an absolute pleasure dealing with you.

Moonbeam Healing Inc.

Jul 16, 2024  on Shopify

This app replaced two apps I was using and it works amazingly! I had a few issues getting it set up with me theme and cart drawer but the team was so helpful. Especially Limo, who helped me set up the free gifts in a way that excludes my wholesale customers. They even let me know a few settings that I should turn on that I wasn't aware of. Thank you!

Myriam•K Paris®

Jul 16, 2024  on Shopify

This app is fantastic for offering discounts and gifts! The support team is incredibly quick, and Mina, in particular, is amazing. Highly recommend!

EIDEAL

Jul 15, 2024  on Shopify

Great app with awesome features.The app has excellent customer support, with Anne and team providing quick and reliable assistance on the problems.

PerlineBeads

Jul 15, 2024  on Shopify

I give 4 stars because the app only works well for shops with one language. I am eagerly waiting for it to be developed for multilingual shops as well. I had a small problem with the app and Mina from customer service helped me, and everything was solved in no time. For Mina's service 5 Stars.

Tupperware Brands Malaysia DEV (287324-M)

Jul 15, 2024  on Shopify

It's a great tool that enhances our customers' shopping experience. The customer service is exceptional, especially Anne's support. Awesome work, keep it up!

EliteHubs

Jul 14, 2024  on Shopify

Amazing support by Mina! We were on a short leash with the changes we needed and she got it done in 30 mins, not only that she answered all queries patiently and solved all our issues. If anyone is looking for any application with these use cases, please choose this app.

Blooming KOCO

Jul 14, 2024  on Shopify

I've been using this app for almost 3 years, the customer service replies very fast and helps me to solve the problem quickly! HIGHLY RECOMMENDED!!!

Interline Wholesale Hardware

Jul 13, 2024  on Shopify

The app works great and is very easy to use. What I like most about this company is how fast they respond to issues. Mina helped solve my problem in under 5 minutes. Amazing customer service.

Med7 Online

Jul 11, 2024  on Shopify

The "Free Gift Buy X Get Y" feature from BOGOS.io is fantastic! It's easy to set up, integrates seamlessly with Shopify, and offers great flexibility in choosing qualifying items. The automated process and real-time analytics are incredibly helpful. Special thanks to Mina for her exceptional support, making the experience smooth and efficient. Highly recommend it for boosting sales!

Huge Supplements EU

Jul 10, 2024  on Shopify

Fijn en snel contact gehad met Mina. Ze was heel klantvriendelijk, snel en heeft voor een goede oplossing gezorgd.

The Mosaic Store

Jul 10, 2024  on Shopify

I have just installed this app and it looks really easy to use with lots of functionality. Looking forward to using it more.

Keracolor hair

Jul 09, 2024  on Shopify

We have a couple offers running at the same time and the support has been lovely, I would totally recommend them if you need a BOGO App.

ProFight

Jul 08, 2024  on Shopify

Recientemente, tuve una experiencia excepcional con el servicio de atención al cliente proporcionado por Mina, en relación con una app externa de Shopify. Su asistencia fue fundamental para resolver varios problemas y dudas que surgieron durante la configuración y optimización de mi tienda en línea. Desde el primer contacto, Mina demostró un profundo conocimiento técnico de la plataforma Shopify y de las funcionalidades específicas de la app en cuestión. Su enfoque proactivo y amigable hizo que el proceso de resolución de problemas fuera rápido y efectivo. No solo respondió a todas mis preguntas de manera clara y concisa, sino que también ofreció recomendaciones útiles para mejorar la funcionalidad y la estética de mi tienda. Lo que más me impresionó fue su paciencia y disposición para abordar cada problema con atención al detalle. Incluso cuando enfrentamos desafíos técnicos más complejos, Mina se mantuvo comprometida en encontrar soluciones viables y efectivas, asegurándose de que todas mis necesidades fueran atendidas de manera satisfactoria. Además de su competencia técnica, la actitud profesional y cortés de Mina creó un ambiente de confianza y colaboración que facilitó enormemente la interacción. Siempre se mostró dispuesta a escuchar mis inquietudes y adaptó sus explicaciones según mi nivel de comprensión, lo cual fue fundamental para optimizar el uso de la app y maximizar sus beneficios para mi negocio. En resumen, la experiencia con Mina como representante de atención al cliente fue excepcional. Su compromiso, conocimiento y habilidades interpersonales son un claro testimonio del excelente servicio que ofrece la app externa de Shopify. Recomiendo encarecidamente su ayuda a cualquier usuario que busque una asistencia eficiente y amigable para mejorar su experiencia con esta plataforma.

Fanka

Jul 08, 2024  on Shopify

I've been using this App for 1 year, it works perfectly. And the support replies immediately. Anne is very helpful. Highly recommend!

BiggieProjects

Jul 07, 2024  on Shopify

This app is awesome and surprisingly, highly customisable. LIMO helped me changed some stuff on the store. Thank you so much Limo. This is the first 3rd party app i’ve downloaded and decided to not uninstall.

Cucinosano

Jul 07, 2024  on Shopify

I've been using the Bogos app to add gifts during checkout, and it's fantastic! The app is user-friendly and has greatly improved our customers' shopping experience. A big thank you to Mina from the support team. We had a minor issue, and Mina resolved it quickly and efficiently. Her professionalism and quick response were outstanding. I highly recommend the Bogos app for any business looking to enhance their checkout process. The app and support team, especially Mina, are top!

Baby Top

Jul 07, 2024  on Shopify

Super rápidos en el soporte, da gusto me resolvieron la duda en muy poco tiempo. El módulo muy funcional y visual.

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