Taranker.Com Logo
Fera Product Reviews App logo

Customer reviews: Fera Product Reviews App

<h3>What Merchants Think</h3> <p>The "Fera Product Reviews App" is generally well-received by merchants, who appreciate its user-friendly interface, strong customer support, and effective features for managing product reviews. Users often highlight the easy integration with various platforms, customization options, and the positive impact on customer engagement and trust. While the majority of reviews are positive, a few merchants have experienced challenges, particularly with data retention and billing issues.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly interface and easy setup process</li> <li>Outstanding customer support, noted for its responsiveness and helpfulness</li> <li>Seamless integration with platforms like Shopify, Etsy, and Trustpilot</li> <li>Customization options for review display, including support for photos and videos</li> <li>Increased customer engagement and trust due to professional-looking review displays</li> <li>Automated review requests and follow-ups</li> </ul> <h3>Common Concerns</h3> <ul> <li>Complaints about data retention issues, including missing reviews</li> <li>Challenges with billing and unclear subscription charges</li> <li>Complicated import process for reviews from some platforms, like eBay</li> <li>Occasional technical issues needing support intervention</li> </ul> <h3>Final Thoughts</h3> <p>Overall, the Fera Product Reviews App is highly regarded for its functionality, ease of use, and excellent customer support, making it a powerful tool for businesses looking to enhance their product reviews and customer trust. Despite some reported concerns primarily related to data management and billing, the app provides significant value, especially for growing e-commerce businesses.</p>

Reviews (6,014)

Overall rating
4.9

What Merchants Think

The "Fera Product Reviews App" is generally well-received by merchants, who appreciate its user-friendly interface, strong customer support, and effective features for managing product reviews. Users often highlight the easy integration with various platforms, customization options, and the positive impact on customer engagement and trust. While the majority of reviews are positive, a few merchants have experienced challenges, particularly with data retention and billing issues.

Key Strengths

  • User-friendly interface and easy setup process
  • Outstanding customer support, noted for its responsiveness and helpfulness
  • Seamless integration with platforms like Shopify, Etsy, and Trustpilot
  • Customization options for review display, including support for photos and videos
  • Increased customer engagement and trust due to professional-looking review displays
  • Automated review requests and follow-ups

Common Concerns

  • Complaints about data retention issues, including missing reviews
  • Challenges with billing and unclear subscription charges
  • Complicated import process for reviews from some platforms, like eBay
  • Occasional technical issues needing support intervention

Final Thoughts

Overall, the Fera Product Reviews App is highly regarded for its functionality, ease of use, and excellent customer support, making it a powerful tool for businesses looking to enhance their product reviews and customer trust. Despite some reported concerns primarily related to data management and billing, the app provides significant value, especially for growing e-commerce businesses.

TuffTab

Jun 27, 2024  on Shopify

i am just starting my first ecommerce business and after adding fera, they inform me they'd like to help support new startup businesses and offered me a one year free upgrade. highly recommended

DES Hair Care

Jun 23, 2024  on Shopify

The customer support team was fantastic. Big shoutout to Holden, one of FERA Reviews customer support agent. He addressed all my questions and concerns clearly and in a way that was easy to understand, even for someone not tech-savvy like me. Highly recommend!

Lil Creations

Jun 18, 2024  on Shopify

Amazing and very simple to install. So far I am loving this app. Holden was of great help when I got stuck!

Denali Brand

Jun 18, 2024  on Shopify

TRULY IMPRESSED. Thanks to Holden, I got this app set up with my shopify store rather quickly. Thank you very much.

KINGDOM OF KLAH

Jun 16, 2024  on Shopify

So easy to set up myself (and I'm not familiar with doing this before!) and the support was unbelievably prompt when I had some questions. Loving the app so far!

Royal Express

Jun 15, 2024  on Shopify

The Fera app excellant tool for store owners, to improve the CM reviews experience, the Fera app allows uploading reviews with photos. the customizable display makes it look more professional and trustworthy, beside it is simple and ease.

Lj Bedding and Furnitures

Jun 14, 2024  on Shopify

its pretty good for syncing your legitimate google reviews to be visible on your website with the added bonus of also requesting for review from purchase based on information that is available on our shopify admin

ASGFR

Jun 12, 2024  on Shopify

Honestly amazing! So fast at responding and fixing any issue I had with trying to configure placements myself. Love this app!

Crystal Heart Journeys

Jun 11, 2024  on Shopify

Holden was absolutely wonderful to work with. He understand my concerns from the get go and assisted me to create exactly what I was needing. I would highly recommend this app as it was extremely easy to set up and the support was amazing!! :-)

Sena Online Store US

Jun 09, 2024  on Shopify

I can link Amazon reviews to the store, and the UI is looks good. Holden and Roel solved my problem quickly and accurately. Thank you! I recommend this app.

Flush Packaging

Jun 09, 2024  on Shopify

The setup and integration was a breeze. The support team at Fera couldn't be more helpful. Thank you, Fera team!

RemindMe Case

Jun 06, 2024  on Shopify

Awesome design, and display. Better than any other review app i tried, my reviews are just loading slow, if someone from the support could please help me I would appreciate it

Pawfecthome

Jun 05, 2024  on Shopify

Just how customer service should be super helpful team and my best experience so far with a shopify app. The free plan offers a lot of value and I upgraded to a paid plan to support this team as I think they are doing things right

GOLDFOLK

Jun 03, 2024  on Shopify

I was torn choosing which review platform to use, and I'm really happy i chose Fera. The team is so responsive and helpful whenever you get stuck and i would strongly recommend using this app. It's straightforward, easy to use, great customizable options. Definitely a great choice for any site.

tag8

Jun 03, 2024  on Shopify

Fera's service is outstanding. The platform is user-friendly, which was a key factor in my decision to choose Fera over other review apps. For beginners seeking a simple yet comprehensive solution with essential customer engagement features and more, I highly recommend Fera. It's ideal for those who desire both simplicity and robust functionality in one package.

BEATTI

Jun 03, 2024  on Shopify

Fera is a great review app. Very easy to set up, easy to use and easy to import past reviews from ETSY or other platforms. The support is also what makes this app really amazing. Always quick to respond at any time, and they are all very knowledgeable and responsive. Highly recommend this app to set up review section for the store!

LifeArtVision

Jun 02, 2024  on Shopify

Holden absolutely immediately knew what I wanted for the Amazon integration with the store. He was fast and knowledgeable and assisted me in adding a review widget. I am extremely satisfied and happy with his expertise and knowledge in seamlessly applying the reviews widget in our store!

Essential.blue

Jun 02, 2024  on Shopify

I changed my review from 5 stars to 3. Why is it so difficult to send emails in different languages? In the end I found out how, different campaigns with different triggers, but then the systems keeps on sending the client to my home page in another language. Does anyone have a good expierence with a review plugin that is multilingual?

Nourishy

Jun 01, 2024  on Shopify

Great product! I was looking for a product that could aggregate reviews from different sources and this does exactly that. The team is super helpful too; assisting with technical queries even on the weekend and odd hours. Great tool and team all round, cannot fault

A Day In Our Shirt

Jun 01, 2024  on Shopify

Easy to setup. Very simple platform that makes it super easy to view, manage and send new review requests.

Scroll to Top