Love it, easy setup and installation! Tech support was really helpful and reply in minutes. Excellent features: you can request for reviews, import reviews, link them to the products etc., lots of customisations too.

I've been using the free Fera plan for a while now on my site https://inspiredspark.com.au/ and am super happy with the funtionality. Their chat support is exceptional and there whern you need it.

Excellent translation capabilities for non-English stores. Customer support is fast & very helpful. On the free plan, the number of automatic review requests is low at 10. Other than that, an excellent app.

I've tried another review app, and decided to opt for Fera because it has everything that I need. I also got a great support from the app!

Fera product review app, is a really excellent tool, extremely easy to use and operate, adds immediate value to any store or website.

Fera was easy to set up and I started getting reviews right away. I needed help installing a widget to my front page and an agent was available in less than a minute to walk me through it.

It works great just wish it had more than 10 automatic emails for the free plan. The next tier is pretty expensive but I might be willing to pay for a paid plan if it cost a little less.

Very useful app that I would recommend to all Shopify users. Easy set up and great customer support.

I'm not sure what happened because I had been using this app for a few years. It seems they had a rebranding of some sorts. Everything looks different plus all of the reviews I had have been deleted. I won't be using this app anymore and I cannot and will not recommend this app to anyone moving forward.

A great great app! Switched from another app that was great but getting very expensive. This app can do so much more than that previous app could and is a fraction of the price. Their support is phenomenal as well. Thanks again!

Makes it easy to import reviews from Etsy and Trustpilot although it is a shame it doesn't verify those from Trustpilot despite the apparent established connection. A bigger bummer for us is that I hoped it will be easy to import eBay reviews too but the only way one can do that is to use some Chrome extension to export to a CSV (pay that as well if you have many), adjust that to Fera's CSV template and import then into the app. These reviews will most likely be unverified too. However, unlike the Opinew Product Reviews App UGC app, the backend is intuitive and the frontend widgets appear nicely designed and you don't get the unnecessary "powered by" clutter.

This is a great app! We've been using it for over a year, and our little pottery studio has racked up almost 1500 reviews. We worked with Fera's support team to reposition where the reviews show up on our site so that they can more easily be seen by customers browsing for our pots. We have a very loyal and appreciative customer base, but I think all the positive reviews really help us get more first time orders.

As a business owner, finding an app that balances functionality and affordability is crucial. Fera stands out as the perfect solution. After testing multiple options, Fera emerged as the clear winner in terms of performance and cost-effectiveness.

Fera's team was extremely quick to respond when I had an issue. I'm very happy thus far with the app!

The tool is very flexible with lots of useful controls that can be used in many parts of the website. I was able to import my reviews from other platforms in a very easy way. Finally, the support on this app is first class. Holden helped fix some issues in a very quick and professional way.

Fera is literally the best review app here on Shopify! User-friendly, smooth, and just incredible! And the customer service too! Thank you, Fera.

The best 'review app' you can find here. I had many doubts and their team helped me with it. One of the best support from their team (without a subscription!!)

Easy to use app. the auto email function has been very helpful in developing new reviews regularly.

Fera hands down has the best customer support. The team is always so patient with me and they've helped me resolve every issues I've encountered so far. The app is very intuitive to use as well.

I've been using Fera for quite a while now and it's great!! Very customisable widgets and options for store reviews for service based websites as well as e-commerce stores. Outstanding customer support from Roel too means it's a 10 out of 10 from me :)