Customer reviews: Fera Product Reviews App

<h3>What Merchants Think</h3> <p>The "Fera Product Reviews App" is generally well-received by merchants, who appreciate its user-friendly interface, strong customer support, and effective features for managing product reviews. Users often highlight the easy integration with various platforms, customization options, and the positive impact on customer engagement and trust. While the majority of reviews are positive, a few merchants have experienced challenges, particularly with data retention and billing issues.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly interface and easy setup process</li> <li>Outstanding customer support, noted for its responsiveness and helpfulness</li> <li>Seamless integration with platforms like Shopify, Etsy, and Trustpilot</li> <li>Customization options for review display, including support for photos and videos</li> <li>Increased customer engagement and trust due to professional-looking review displays</li> <li>Automated review requests and follow-ups</li> </ul> <h3>Common Concerns</h3> <ul> <li>Complaints about data retention issues, including missing reviews</li> <li>Challenges with billing and unclear subscription charges</li> <li>Complicated import process for reviews from some platforms, like eBay</li> <li>Occasional technical issues needing support intervention</li> </ul> <h3>Final Thoughts</h3> <p>Overall, the Fera Product Reviews App is highly regarded for its functionality, ease of use, and excellent customer support, making it a powerful tool for businesses looking to enhance their product reviews and customer trust. Despite some reported concerns primarily related to data management and billing, the app provides significant value, especially for growing e-commerce businesses.</p>

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Reviews (6,014)

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What Merchants Think

The "Fera Product Reviews App" is generally well-received by merchants, who appreciate its user-friendly interface, strong customer support, and effective features for managing product reviews. Users often highlight the easy integration with various platforms, customization options, and the positive impact on customer engagement and trust. While the majority of reviews are positive, a few merchants have experienced challenges, particularly with data retention and billing issues.

Key Strengths

User-friendly interface and easy setup process
Outstanding customer support, noted for its responsiveness and helpfulness
Seamless integration with platforms like Shopify, Etsy, and Trustpilot
Customization options for review display, including support for photos and videos
Increased customer engagement and trust due to professional-looking review displays
Automated review requests and follow-ups

Common Concerns

Complaints about data retention issues, including missing reviews
Challenges with billing and unclear subscription charges
Complicated import process for reviews from some platforms, like eBay
Occasional technical issues needing support intervention

Final Thoughts

Overall, the Fera Product Reviews App is highly regarded for its functionality, ease of use, and excellent customer support, making it a powerful tool for businesses looking to enhance their product reviews and customer trust. Despite some reported concerns primarily related to data management and billing, the app provides significant value, especially for growing e-commerce businesses.

REDELUXE

Jul 11, 2024 on Shopify

I found this app through Google and I am so glad I found it. My only regret is not find it earlier. My store looks so pretty and it makes so much more sense paying for their fees over paying for trustpilot (extremely expensive and overrated). Money is not even the issue. But the widgets from trustpilot are so ugly and not aesthetic pleasing. This app can customize the reviews to perfectly your website and looks so high end and customized. Not to say how amazing their customer service is! I basically spent the whole afternoon requesting changes from them and they were so quick to do every single one of them with so much efficiency! Im grateful i found this app!

Aesthetic Living

Jul 09, 2024 on Shopify

I absolutely love this app. It is quite straightforward to use but if I get stuck I always reach out to their support and they are so quick and efficient to reply. I have been using this app from a long time now and have never had complains.

Smarton.lt

Jul 08, 2024 on Shopify

We have been using this app for a long time. One of the best feedback app shopify, unequivocally 10/10

Forge & Foundry

Jul 08, 2024 on Shopify

Brilliant review app! We hope to continue to use Fera as our Shopify business grows. This is the best review app we've found. Great support too!

MikeintheValley

Jul 08, 2024 on Shopify

Die Fera App ist genial gemacht. Habe nach einer Bewertungs-App gesucht, die leistungsfähig und doch einfach zu bedienen ist, ohne zu sehr ins Geld zu gehen. Alles drei leistet Fera vorbildlich! Innerhalb von 5 Minuten hatte ich die ersten Rezensionen auf meiner Landingpage eingebunden. Echt stark.

Lucky American Designs

Jul 06, 2024 on Shopify

I just discovered this app and I am so glad I found it! It works really well and the customer service is TOP NOTCH! I messaged the company on a Sunday evening and they replied within minutes and provided such amazing support. So far, I highly recommend this app and this company.

GLOW & GLIDE

Jul 06, 2024 on Shopify

I've been using it for one year now and i love it,the support team is fast responding and helpful thank you

Scribbled LLC

Jul 04, 2024 on Shopify

The app is very user-friendly and easy to navigate. Great support available and they reply within a few minutes in the live chat answering all your questions!

SaferOptics

Jul 04, 2024 on Shopify

I'm very satisfied with the overall features of Fera product reviews. The ease of use to customize and set up is really smooth. I would like to highlight on the exceptional support provided by the team. Holden has been very helpful and quick to reply my queries. Thank you. Highly recommended!

Fairtold

Jul 03, 2024 on Shopify

Really good customer support team. Reviews are customizable and look branded. Better than any review app I’ve used so far.

Lightswire

Jul 03, 2024 on Shopify

Better app than Judge.me by far. The visuals are better and the star ratings show the average rating the product has which Judge.me doesn't have. Overall the customer support was helpful and informative. Highly recommended!

Gifts By Karla

Jul 03, 2024 on Shopify

I was able to import my reviews from my ETSY shops with ease using FERA. I really enjoyed having the step by step assistance the app provided since my tech skills are minimal!

REGAIN

Jul 03, 2024 on Shopify

I've been using the Fera Product Reviews App, and it's been a game-changer for my store. The support team is comprised of very well-defined people who provide quick service, making it a pleasure to work with them. This is the first time I've encountered an app that I genuinely like this much in my life. It integrates seamlessly with my store, and I highly recommend it to anyone looking for a reliable and user-friendly product review solution.

MoboBlend

Jul 02, 2024 on Shopify

Best review app out there. I have tried many different review apps, but this is by far the best. The customer service is on point, and they will help with anything you need. Also, the app itself is very easy to use. I would 100% recommend this app to anyone in the e-commerce and dropshipping space.

Alchimia Coffee

Jun 30, 2024 on Shopify

Quick and easy to install. Operators ready to help with easy and thorough instructions if needing help with installations!

JEN MYHRE ART

Jun 29, 2024 on Shopify

Awesome team, quick to reply, even on a weekend! Fixed my problem so that it was running smoothly with my google reviews. Highly recommend! Thank you Fera team ☺️

Pawsimo

Jun 28, 2024 on Shopify

Muy buena. La uso para diferentes tiendas y es fantástica. Se integra muy bien con los temas y es muy intuitiva. La recomiendo

Fresa Beauty

Jun 27, 2024 on Shopify

Very beautiful app, interface, and customer service! I migrated websites and still chose Fera due to their amazing app. Customers love it just as much with how easy it is to make a review!

Seasons Love Your Skin

Jun 27, 2024 on Shopify

Great support and incredible integration process. It was easy to set up and it looks great on my store

Capture, Design & Print

Jun 27, 2024 on Shopify

I was experiencing an issue where I couldn’t see the reviews from my customers. Holden was so helpful; he not only solved the issue but he went a step further to ensure that the reviews appear in my home page as well as under the relevant product.