Customer reviews: Fera Product Reviews App

<h3>What Merchants Think</h3> <p>The "Fera Product Reviews App" is generally well-received by merchants, who appreciate its user-friendly interface, strong customer support, and effective features for managing product reviews. Users often highlight the easy integration with various platforms, customization options, and the positive impact on customer engagement and trust. While the majority of reviews are positive, a few merchants have experienced challenges, particularly with data retention and billing issues.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly interface and easy setup process</li> <li>Outstanding customer support, noted for its responsiveness and helpfulness</li> <li>Seamless integration with platforms like Shopify, Etsy, and Trustpilot</li> <li>Customization options for review display, including support for photos and videos</li> <li>Increased customer engagement and trust due to professional-looking review displays</li> <li>Automated review requests and follow-ups</li> </ul> <h3>Common Concerns</h3> <ul> <li>Complaints about data retention issues, including missing reviews</li> <li>Challenges with billing and unclear subscription charges</li> <li>Complicated import process for reviews from some platforms, like eBay</li> <li>Occasional technical issues needing support intervention</li> </ul> <h3>Final Thoughts</h3> <p>Overall, the Fera Product Reviews App is highly regarded for its functionality, ease of use, and excellent customer support, making it a powerful tool for businesses looking to enhance their product reviews and customer trust. Despite some reported concerns primarily related to data management and billing, the app provides significant value, especially for growing e-commerce businesses.</p>

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Reviews (6,014)

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What Merchants Think

The "Fera Product Reviews App" is generally well-received by merchants, who appreciate its user-friendly interface, strong customer support, and effective features for managing product reviews. Users often highlight the easy integration with various platforms, customization options, and the positive impact on customer engagement and trust. While the majority of reviews are positive, a few merchants have experienced challenges, particularly with data retention and billing issues.

Key Strengths

User-friendly interface and easy setup process
Outstanding customer support, noted for its responsiveness and helpfulness
Seamless integration with platforms like Shopify, Etsy, and Trustpilot
Customization options for review display, including support for photos and videos
Increased customer engagement and trust due to professional-looking review displays
Automated review requests and follow-ups

Common Concerns

Complaints about data retention issues, including missing reviews
Challenges with billing and unclear subscription charges
Complicated import process for reviews from some platforms, like eBay
Occasional technical issues needing support intervention

Final Thoughts

Overall, the Fera Product Reviews App is highly regarded for its functionality, ease of use, and excellent customer support, making it a powerful tool for businesses looking to enhance their product reviews and customer trust. Despite some reported concerns primarily related to data management and billing, the app provides significant value, especially for growing e-commerce businesses.

Glamping Dome Store

May 31, 2024 on Shopify

The best reviews app I have found at this moment. It takes a bit of time to connect it to Google, but then it is a quite straight forward process to upload reviews from Google to your website.

alfandbetprints

May 31, 2024 on Shopify

I would highly recommend Fera Product Reviews. It works really well with customers and the recent updates to the API allows for some nice customisation with our brand and store theme. The customer service from the team at Fera has been excellent and we really appreciate their quick responses to support queries.

AOD Fabrication

May 30, 2024 on Shopify

Ive had a great experience with Fera so far! Ive been using there automated email system to get more reviews and photos on my site. Its been really easy to use and it works well!

Novalic

May 28, 2024 on Shopify

Best App for reviews! Been using it since 2022. It has so many great features and it makes my designing so much easier. Thank you very much for developing this amazing app.

lunalynnshop

May 22, 2024 on Shopify

Great customer service! Quick responses and very kind. I’ve been using this app for a long time now and it’s a really great addition to my shop with many cool widgets & customization.

FH Group Auto

May 08, 2024 on Shopify

This app is great for reviews! I can collect reviews from my Shopify store, and our best features include synching Amazon products to our Shopify products so we show Amazon reviews on our website, which is amazing. We also really like that we can also import reviews from Trustpilot into Shopify. The app looks great on our website. We were able to get a great deal for the subscription so we're very happy with this app. Also, their support team is very helpful. 10 out of 10.

KIDZADORA

Apr 25, 2024 on Shopify

The service is excellent. Quick response and always willing to assist if you get stuck. It's quite easy to use overall and why I chose Fera over other review apps. If you are just starting out who wants simplicity but with all the essential customer engagement features and more, then I highly recommend Fera.

Wom.

Apr 23, 2024 on Shopify

This app is amazing, it helped us to grow our number of orders significantly, and the support team was always fast to solve all our doubts and questions. Great app. Highly recommended.

GOGETTERS

Apr 23, 2024 on Shopify

I really like this app because it has so many options to import reviews to your store from Google, Trustpilot and even manually. I recommend this to all of my clients.

Eden Perfumes SA

Apr 23, 2024 on Shopify

Absolutely blown away with the customer service we received in setting up the app. Been using the app for a week now and we are very impressed with the capabilities and so excited to offer our customers the option of uploading images and videos.

Tough Mamas

Apr 22, 2024 on Shopify

If you're looking for great alternatives for product reviews app, get this one! Super easy to use and wonderful customer service!

Xtrme.

Apr 22, 2024 on Shopify

This app is amazing, it helped us to take our clothing brand to the next level. We saw a significantly increase in the orders.

Whatever Mugs

Apr 19, 2024 on Shopify

Very helpful customer service. Vasko is always super fast and helpful! Recommend for starting your shop. Thank you.

Mujeza Honey

Apr 16, 2024 on Shopify

Really good app, but amazon variances cant be split up in shopify. Other than that its a really good app with nice options

APILIFE

Apr 16, 2024 on Shopify

So far so Excellent! the auto sync with amazon reviews and shopify is easy to setup. I havent tried other features yet, but the price is a great as well!

The Nowhere Nation

Apr 15, 2024 on Shopify

Really easy to use and any issues or challenges faced, I've found the live chat help so prompt at rectifying things.

Bum Swim

Apr 15, 2024 on Shopify

Easy and fast solution to integrate TrustPilot Reviews into a store. Customer service is fast and good

Boldman's Real Coffee

Apr 10, 2024 on Shopify

Serves us well! User-friendly, easy to navigate, and very responsive support (I just got a response in less than 2 minutes). Definitely recommend!

stok.

Apr 10, 2024 on Shopify

The team at Fera are very responsive and really go the extra mile, creating code and adding it to your site if required. Holden helped me create an "anchor / button link" in Shopify so that I could direct customers to the Fera reviews section when I wanted to. It was a bit of a process, but he was very polite, helpful and patient!

Fly Freedom Apparel

Apr 09, 2024 on Shopify

Man I’ve been trying to add reviews to Shopify for almost a month. It’s 1:31am and this app was a breeze I’m so happy found it. Was driving me crazy super easy to use and fast I love it .