Customer service has been helpful and one of the representative ensure that my issue is resolved. Best App that I can recommend. High 5 to tech support Holden.

Excellent app with outstanding support! I recently switched my website from Wix to Shopify, and the Fera team has been incredibly helpful and responsive throughout the process. Their prompt assistance made the transition seamless. Highly recommend this app—great value compared to other options available!

I had a great experience with customer service from Fera yesterday. I like the simplicity of the app and it looks great on our website. Customer service went above and beyond to make sure that everything was installed and worked properly.

The team at Fera is always really helpful and responsive to my questions and concerns, which is a big help! You can tell they genuinely take pride in supporting their customers.

Am completely new to this ecommerce shebang, the Fera app was so easy to follow and understand, and will be way benefical for my biz! Thank you!

I love how easy Fera is to use for both my and my customers. And the customer service has always been great!

Fera has been an absolute game-changer for my Shopify store! The app is super user-friendly, making it easy to collect and display reviews in a way that looks beautiful and professional. I love the customization options, and the ability to add photos and videos to reviews really helps build trust with my customers. The support team is also fantastic—quick to respond and always helpful. Since using Fera, I’ve noticed an increase in customer engagement and conversions. If you’re looking for a seamless and effective review app, this is the one! Highly recommend!

I had a terrible experience with the app. I have been emailing the company for over a week. All of my customers reviews that I received with using their app are gone. No one has returned my emails other than saying they will look into it. However, I still haven't received an answer as to what happened nor a refund for paying for a service from 2022-2025 and all my reviews I paid for are gone. If I could give the company zero stars I would. I just want my reviews I paid for back or a refund simple. They refused to do either and told me to start over and work give me a free month of service. Update: 1/28/25 fera decactivited my account and removed my reviews again after I contacted their company about a issue. And they gave me a hard time about a refund. Free month never used. This company robs other companies. Find a better company to work with

I've used Fera for a while now and have found it a really great app- especially the prompt and helpful support from the developers if I have any questions. Thank you!

Set up was really easy. I was hesitant at first, but it worked very well. What I appreciated most was that it allowed me to send a one-time review request to historical customers (those that had previously placed orders).

Such a convenient app, user friendly and auto syncs customer reviews! Support team answered my question right away in one response my issue was resolved!!

Really easy to use for my business, always great customer service resolving issues within minutes. Love using Fera!

Fera is a very intuitive tool for managing the reviews on your shop. Additionally the help desk they have is amazing, the team is super reactive and provides concrete solutions right away. Thanks a lot Fera!

Love this tool, great and easy way to display reviews. Store reviews in particular which for my store are more relevant. In addition, customer support is great. Keep up the good work!

Great service provided. Really created trust on the website for our customers being able to clearly show our great customer reviews. Easy to use and customer service has been great.

I've been using this app for over a year now, and I couldn't be more satisfied. It's exactly what I needed to showcase customer reviews. It offers several widgets to adapt reviews seamlessly to different pages on your site. One of the features I love is the ability to set up automated review request emails and fully customize them to fit my needs. The customer service team was patient and professional in resolving a few issues during the app's integration with my theme. Everything was resolved quickly, and it works perfectly now. I highly recommend this app to anyone looking to display reviews on their site!

Honestly amazing..... it does exactly what it’s supposed to, no fuss. Plus, the team is super friendly and always ready to help.

Holden went above and beyond to fix my store issues. Amazing customer service and definitely can highly recommend this app.

i’ve gotten 7 or 8 reviews so far with Fera in the last few weeks and am very satisfied with the app. we use the public API to show reviews on our non Shopify store which was easy to set up.

The support team was incredibly helpful and responsive. They addressed my concerns quickly and provided clear solutions. Their professionalism and friendly attitude made the entire experience smooth and stress-free. Highly appreciate their efforts!