FBP | Fast Bundle Product logo

Customer reviews: FBP | Fast Bundle Product

Develop by Fast Bundle

Reviews (1,715)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about the "FBP | Fast Bundles Product" app, emphasizing its ease of use and the flexibility it offers in creating product bundles. Many reviews highlight the app's significant role in boosting sales and optimizing e-commerce store offerings. However, the standout feature often mentioned is the exceptional customer support provided by the team, who are described as responsive, friendly, and knowledgeable.

Key Strengths

  • Exceptional customer support available 24/7, praised for being responsive and helpful.
  • Intuitive and user-friendly interface that makes setup quick and straightforward.
  • Flexibility in creating various types of bundles and product add-ons.
  • Effective integration with existing store setups.
  • Customization options that allow merchants to tailor bundles to their specific needs.
  • Helps in boosting sales and encourages customer purchases.

Common Concerns

  • Occasional UI design issues, noted for lacking some basic UX best practices.
  • Some merchants experienced confusion with the free trial and initial setup.

Final Thoughts

The overall reception of the "FBP | Fast Bundles Product" app is overwhelmingly positive, with its user-friendly design and powerful functionalities aiding merchants in optimizing their online stores effectively. The standout feature remains the customer support, which ensures that users feel supported at every stage of their interaction with the app. Although there are occasional concerns regarding the UI and initial setup learning curve, the app is still highly recommended for those looking to enhance their e-commerce operations with flexible and customizable bundle solutions.

Angel Body

Nov 11, 2024  on Shopify

I have been a very good experience with Ben. He has been very competent and very patient with me. I will continue working with Fast Bundle thanks to him.

Dragonfly Photo

Nov 11, 2024  on Shopify

Philip was very kind and professional, they gave us the opportunity to use the app for free, it is really helpful!

Mr Barnaby's

Nov 10, 2024  on Shopify

I'm in the process of setting up this app on my website. I had a couple of minor issues at the start which Mike was great in assisting and resolving the issue for me in under an hour. Mike was very responsive, helpful and polite. I'm looking forward to setting up the app fully and have no doubt that if I encounter any problems that the support will be there to help.

MiniCube

Nov 10, 2024  on Shopify

Needed an app to create a volume discount and Ben helped me to get a free plan setup within minutes of installing the app.

Sleeptopia

Nov 10, 2024  on Shopify

"Tommy at Fast Bundles truly earned my trust. He took the time to walk me through everything in detail, patiently answering all my questions. Thanks to his guidance, I now have an offer that feels trustworthy and reliable. It was clear that he genuinely cared about making my project a success – you can see it in every detail. If you're looking for someone who’s not only skilled but also incredibly friendly and helpful, Tommy is your go-to!"

Floozie Cookies

Nov 10, 2024  on Shopify

Tommy’s support was exceptional! ⭐⭐⭐⭐⭐ He was quick, knowledgeable, and went above and beyond to help us set everything up perfectly. I highly recommend both the plugin and Tommy’s outstanding support!

Burgschneider

Nov 10, 2024  on Shopify

Super easy to use. Support is also very fast and great. We had a problem with bundles not working properly in two of our connected store and after contacting Philip in support, he helped it get fixed in less than 10 minutes.

Maimoa Creative

Nov 10, 2024  on Shopify

Overall a really great app including most of the features I was after for a bundle app! Especially the option to have the bundles as a separate product, which a lot of other bundle apps don't provide. The support team is really responsive, and were able to help with most of my queries when setting up the app on my store. Ross even jumped on a call to go through all my questions, and actioned all of them straight after, which I really appreciate! It is a lot pricier than any other app I have tried, but I have committed to an annual plan after being offered a custom pricing structure for my first year and will be able to decide how beneficial it is to my business after a whole year's worth of analytics :) Hoping it will help increase average order value on our store. Thank you!!

Slopify

Nov 09, 2024  on Shopify

Absolutely amazing, support Fast, Friendly, To the point. Hannah specified everything I needed to the T.

MeraKalpa Malas

Nov 08, 2024  on Shopify

Tommy was quick to reply and super helpful. Just getting started with this new app and so far, I'm very happy with the customer service!

ePony Reitsport

Nov 08, 2024  on Shopify

Fast Bundle macht einen sehr guten Eindruck! Aktuell sind wir noch in der Testphase. Die App ist intuitiv gestaltet und bietet viele Möglichkeiten, um attraktive Produkt-Bundles für Kunden zu erstellen. Besonders hervorheben möchte ich den Support – Tommy war unglaublich hilfreich und schnell in seinen Antworten. Er hat mir alle Fragen beantwortet und geholfen, die App optimal für unseren Shop anzupassen. Toller Service und eine empfehlenswerte App für jeden, der seinen Umsatz mit Bundles steigern möchte!

Norskaer

Nov 08, 2024  on Shopify

I highly recommend Sophie! She has been incredibly helpful in every aspect – always ready to answer questions and provide detailed explanations. Every time I needed support or guidance, Sophie was there with a calm and professional approach that made me feel truly supported. Her ability to explain complex topics in a simple and understandable way has really made a difference for me. Thank you for the fantastic service, Sophie!

AmourGem

Nov 08, 2024  on Shopify

I'm new user of the Fast bundle app but I have very positive feedback about it. They have a lot of variants of bundles. Thanks for the great support! Tommy, you are best!

psychoo sweets

Nov 07, 2024  on Shopify

Tommy was very helpful and was able to answer all my questions immediately and competently. The service is absolutely first class and I can recommend it to anyone.

Casson

Nov 06, 2024  on Shopify

excellent support and very smooth interface with lots of ability to customize and build on complex bundle solutions!

Naughty Bean

Nov 06, 2024  on Shopify

The app is great. Tried lots of different apps but came back to Fast Bundles. Tommy & Ben from support have been really helpfull with getting me set up and making customisations.

My Store

Nov 06, 2024  on Shopify

Great experience with the app! Ben from the team was incredibly helpful – always ready to answer any questions and provide excellent customer support. Highly recommend!

Sweet Nails

Nov 06, 2024  on Shopify

This bundle app is surprisingly easy to use! The mix and match bundle is perfect for my starter kit because it allows you to choose the products with a fixed percentage discount. Their customer service was amazing, very thorough in explaining me the confusing stuff. Shout out to Sir Philip, he was excellent in assisting me with all of my needs and concerns about customizing and stuff. I'm grateful for his help.

ComfortFlow

Nov 05, 2024  on Shopify

Customer support is terrific, and Jasmine was great when I needed help getting my website up and going.

Nutriface

Nov 04, 2024  on Shopify

this app is awesome it hepled me alot in increasing my average order value, Ben of their team member hepled me alot and he is so kind also

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