FBP | Fast Bundle Product logo

Customer reviews: FBP | Fast Bundle Product

Develop by Fast Bundle

Reviews (1,715)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about the "FBP | Fast Bundles Product" app, emphasizing its ease of use and the flexibility it offers in creating product bundles. Many reviews highlight the app's significant role in boosting sales and optimizing e-commerce store offerings. However, the standout feature often mentioned is the exceptional customer support provided by the team, who are described as responsive, friendly, and knowledgeable.

Key Strengths

  • Exceptional customer support available 24/7, praised for being responsive and helpful.
  • Intuitive and user-friendly interface that makes setup quick and straightforward.
  • Flexibility in creating various types of bundles and product add-ons.
  • Effective integration with existing store setups.
  • Customization options that allow merchants to tailor bundles to their specific needs.
  • Helps in boosting sales and encourages customer purchases.

Common Concerns

  • Occasional UI design issues, noted for lacking some basic UX best practices.
  • Some merchants experienced confusion with the free trial and initial setup.

Final Thoughts

The overall reception of the "FBP | Fast Bundles Product" app is overwhelmingly positive, with its user-friendly design and powerful functionalities aiding merchants in optimizing their online stores effectively. The standout feature remains the customer support, which ensures that users feel supported at every stage of their interaction with the app. Although there are occasional concerns regarding the UI and initial setup learning curve, the app is still highly recommended for those looking to enhance their e-commerce operations with flexible and customizable bundle solutions.

Collection Prestige PARIS

Nov 28, 2024  on Shopify

Great app! Maya provided exceptional support in resolving my issues. Her outstanding service deserves recognition and perhaps even a raise.

CORD & ROY

Nov 28, 2024  on Shopify

Flexible and customer support is Excellent. Both Phillip and Sophie have been so helpful and really wonderful!

P-Stash

Nov 28, 2024  on Shopify

Amazing App-Feature and top-notch service. Never had such a great customer care team in any other app environment. Every request is taken care off in best possible way. Thanks!!!

Maiasaura FR

Nov 28, 2024  on Shopify

Very good support team. They did their best to make the app perfectly meeting our requirements : They customised our bundle page to show every product subtitle in the bundle. Here is our bundle page : https://maiasaura.fr/collections/livres/products/coffret-livres

MaxPureCases

Nov 27, 2024  on Shopify

Amy was kind, really helpful and so efficient. <3 Updated: I'm amazed by Fast support team, Maya is awesome

Zuloro

Nov 27, 2024  on Shopify

Mike really helped me out, he was explaining to me the free plan and its limitations, I did not understand it but he explained it 2- 3 times and let me explain what I understood to see if I was clear about the limitations and did not leave until I understood it.

North Outdoor

Nov 27, 2024  on Shopify

The app is really easy to use and has solved our issues with giving bundle discounts etc, making our process so much smoother. Recommend this app! Had also little discount combination issue, and Ben was fixing it fast for us. Thank you!

Thread & Table

Nov 27, 2024  on Shopify

It's almost 2 AM and I was freaking out about my bundles not showing up correctly (turns out it was user error). Mike assisted me and helped me through what I needed fixed! He was polite, and assisted me with additional questions. Now I don't have to worry about Black Friday Sales :) Thank you!

AOMU

Nov 26, 2024  on Shopify

The Fast Bundle app helped us sell thousaaands. And I had one problem, custommer support connected with me after some complains over google Meet and another colleague Jay was VERY helpful and helped me solve my problem! It's the first time I had such care from a Shopify plugin APP! Thanks!"

WeTwo

Nov 26, 2024  on Shopify

I've talked to Sophie and she was amazing! She responded fast, was really generous and helped me a lot!

FastGuys

Nov 25, 2024  on Shopify

Very good app :) Lot of options and customisation. The support, especially from Maya is very good! very fast response times and could solve the problem immediately

Sol-ti

Nov 25, 2024  on Shopify

The support team is very fast, we had a problem between the FastBundle app and a subscriptions app, the internal FastBundle team talked to the subscriptions team, something they didn't have to do and they solved it faster. Mahya and Hannah are the best very fast and friendly.

Zencrafthouse

Nov 24, 2024  on Shopify

App is useful for what I need. Customer support is excellent. Jasmin is quick to answer all of my questions, she's knowledgeable and pleasant to talk with.

Wish Upon Magic

Nov 24, 2024  on Shopify

Love this app, it's super robust and is able to make any bundle you can think of. Support is great- Amy was fantastic at answering all my questions and super speedy at replying too. A must need for any ecommerce biz!

V3XI

Nov 22, 2024  on Shopify

Thanks for the professional support, and thanks to Jasmine for her role as a professional support assistant!

EMF Harmony

Nov 21, 2024  on Shopify

In theory the functionality is good, but the UI design is terrible. There are some really basic aspects of UI best practices that are missing - like minimizing clicks, making prices obvious so people don't have to do math, etc. We asked them to fix it and they said no, so we're changing to another app...

Lith SportsWear

Nov 21, 2024  on Shopify

Estoy por probar la experiencia gratis que Sophie me ha aprobado y seguro no me decepcionará y así podré adquirir el siguiente plan!

Gym Collections

Nov 21, 2024  on Shopify

Excellent customer support. Sophie was very quick to answer my question and gave me some additional assistance on implementing a feature on my store. Many thanks

Grow Nutrition Store

Nov 21, 2024  on Shopify

Very good customer service. Philip, from the support team, assisted us very kindly and resolved the incident quickly and accurately. It's a pleasure that apps like Fast Bundle offer support so quickly and efficiently.

donutsocietyy

Nov 20, 2024  on Shopify

I had a great experience with Hannah! I asked him all my questions, all were answered quickly and precisely. I highly recommend this app! (sorry for my english...)

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