FBP | Fast Bundle Product logo

Customer reviews: FBP | Fast Bundle Product

Develop by Fast Bundle

Reviews (1,715)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about the "FBP | Fast Bundles Product" app, emphasizing its ease of use and the flexibility it offers in creating product bundles. Many reviews highlight the app's significant role in boosting sales and optimizing e-commerce store offerings. However, the standout feature often mentioned is the exceptional customer support provided by the team, who are described as responsive, friendly, and knowledgeable.

Key Strengths

  • Exceptional customer support available 24/7, praised for being responsive and helpful.
  • Intuitive and user-friendly interface that makes setup quick and straightforward.
  • Flexibility in creating various types of bundles and product add-ons.
  • Effective integration with existing store setups.
  • Customization options that allow merchants to tailor bundles to their specific needs.
  • Helps in boosting sales and encourages customer purchases.

Common Concerns

  • Occasional UI design issues, noted for lacking some basic UX best practices.
  • Some merchants experienced confusion with the free trial and initial setup.

Final Thoughts

The overall reception of the "FBP | Fast Bundles Product" app is overwhelmingly positive, with its user-friendly design and powerful functionalities aiding merchants in optimizing their online stores effectively. The standout feature remains the customer support, which ensures that users feel supported at every stage of their interaction with the app. Although there are occasional concerns regarding the UI and initial setup learning curve, the app is still highly recommended for those looking to enhance their e-commerce operations with flexible and customizable bundle solutions.

Shop USL Spokane

Nov 03, 2024  on Shopify

I reached out to customer service to find out if our shop qualified for the free app. My rep was Sophie, she immediately checked to see if our store qualified and answered all my questions about the app and cost structures. I am super excited to try out Fast Bundle for our holiday season!

Urneva

Nov 02, 2024  on Shopify

i got busy and had to leave but the rep was totally informative even tho i wasnt responding thank you so much !!

My Store

Nov 02, 2024  on Shopify

Great app, does exactly what we need it to do. Jasmine in customer service was incredibly helpful in customising the appearance of the app.

Smoothing Things

Nov 01, 2024  on Shopify

Amy at the support center was fantastic! She was patient, friendly, and went above and beyond to resolve my issue, making the whole experience so much easier. Thank you, Amy!

Kelvin Apothecary

Nov 01, 2024  on Shopify

Great speedy service, and a charming, polite support panel (Tommy looked after me) Would recommend and can't wait to use the app!

Teckly

Nov 01, 2024  on Shopify

It's good that I can easily create a budle for my store and I managed to join before it started selling for free and the sign-up process was super quick and I had the help of Tommy who helped me through everything! thank you

Viva Aura

Nov 01, 2024  on Shopify

Tommy really helped me with my issue ! Quick answers. Polite communication. When you experience this communication, you’ll want to reach out again and again. Recommend!

Geeksoutfit

Oct 30, 2024  on Shopify

It's a great experience. Our store is also undergoing experiments. During the process, the support team patiently solved the problems one by one. It's great. I hope everyone can use it.

Reader's Digest

Oct 30, 2024  on Shopify

Excellent app, easy to use and with a bunch of features which definitely help boosting sales. The 24/7 support is excellent - quick, solution-oriented and super friendly. Jasmine solved an issue we had in really no time. Thanks a lot for this!

Breathwork Beats by Touek

Oct 29, 2024  on Shopify

Customer service is top notch. I just spoke with Tommy. Very quick help and generosity with a possibility of enrolling a free plan. Excited and happy to start with the app and try it out!

The Only Fan

Oct 28, 2024  on Shopify

Amazing experience, Jasmine really helped me out and is giving me an opportunity to scale my business!

Nāku Noa

Oct 27, 2024  on Shopify

Fast and easy to set up. Online assistant, Amy, was great in assisting with choosing the right plan for my business.

PARACOSMIC

Oct 27, 2024  on Shopify

I have been using this app for a few months and our sales have increased due to their bundle widget. Their support team has always been helpful, especially Amy who attended my inquiry and had it fixed within minutes. I love using the app and am looking forward to the new "Cart Goal" feature they will release soon.

Vision Sequenced

Oct 25, 2024  on Shopify

I'm just starting my business and Amy was a great and rapid help with getting the add-on setup! Very thankful for her and her time!

Earth-ways

Oct 23, 2024  on Shopify

Just installed the app and I must say, that the support is the best! Ben helped me to understand everything and made it easy to understand! They offer free plan for new stores, so that you won't have to spend money when you don't have much of it. T

Evoluchild

Oct 23, 2024  on Shopify

Tres bonne application et très bon service client. Mes remerciements à Tommy qui m'a ete d'une tres grande aide et a su précisement m'obtenir ce dont j'avais besoin

Odeon

Oct 23, 2024  on Shopify

The application is good and works fine but there was some bug and Sophie helped me a lot and fixed the issue the same day while being online. Thank you Sophie ❤️❤️❤️.

Arconiz

Oct 23, 2024  on Shopify

I want to give a huge shoutout to the support team, especially Jasmine! She was incredibly helpful in resolving my issue with the slow add-to-cart function. @Jasmine was attentive, professional, and quickly identified the problem, guiding me through the necessary steps to fix it. Thanks to her support, the process is now lightning-fast! I truly appreciate her assistance and dedication to customer satisfaction. Highly recommend reaching out to Jasmine for any support needs!

Steel 'N' Feel

Oct 23, 2024  on Shopify

Jasmine from Fast Bundle helped me a lot while I was struggling to set up my very first bundles :) Big thanks to her and the app! Keep up your good work!

Bodyotop.com

Oct 23, 2024  on Shopify

I've been using Fast bundle for several years, and they've helped me increase my turnover and sales. The customer service is efficient, especially Philip. He solved all my problems and was very patient with me. Thanks to Philip.

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