FBP | Fast Bundle Product logo

Customer reviews: FBP | Fast Bundle Product

Develop by Fast Bundle

Reviews (1,715)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about the "FBP | Fast Bundles Product" app, emphasizing its ease of use and the flexibility it offers in creating product bundles. Many reviews highlight the app's significant role in boosting sales and optimizing e-commerce store offerings. However, the standout feature often mentioned is the exceptional customer support provided by the team, who are described as responsive, friendly, and knowledgeable.

Key Strengths

  • Exceptional customer support available 24/7, praised for being responsive and helpful.
  • Intuitive and user-friendly interface that makes setup quick and straightforward.
  • Flexibility in creating various types of bundles and product add-ons.
  • Effective integration with existing store setups.
  • Customization options that allow merchants to tailor bundles to their specific needs.
  • Helps in boosting sales and encourages customer purchases.

Common Concerns

  • Occasional UI design issues, noted for lacking some basic UX best practices.
  • Some merchants experienced confusion with the free trial and initial setup.

Final Thoughts

The overall reception of the "FBP | Fast Bundles Product" app is overwhelmingly positive, with its user-friendly design and powerful functionalities aiding merchants in optimizing their online stores effectively. The standout feature remains the customer support, which ensures that users feel supported at every stage of their interaction with the app. Although there are occasional concerns regarding the UI and initial setup learning curve, the app is still highly recommended for those looking to enhance their e-commerce operations with flexible and customizable bundle solutions.

iOgrapher

Oct 13, 2024  on Shopify

Our go to app for bundles! Works amazingly well, simple to set up and fantastic support! Jasmine in support is a rockstar! Cheers!

LYSS.sk

Oct 13, 2024  on Shopify

Sophie was of a great help! Easy to communicate and pretty fast. The app itself is awesome. Thanks a lot.

VanitySkinCo

Oct 11, 2024  on Shopify

Hannah was great in a ssisting me today. She was quick and efficient. I love good and easy customer service, it says a lot about a company! Thank You Hannah!

SistaShop

Oct 10, 2024  on Shopify

Très bonne appli et le SAV est très réactif. De nombreuses options sont disponibles pour faire différentes reducs

Pelene.net | Prodaja pelena online

Oct 10, 2024  on Shopify

The app is great, but the customer support is fantastic. Quick responses, flexible, cooperative and well versed in all the issues merchants care about.

WR Club

Oct 10, 2024  on Shopify

If you have a problem, just ask Tommy. Perfectly settled all my issues with clear explanations. App is also really good and easy to set up on your store

Onevzn

Oct 08, 2024  on Shopify

Exactly what I needed to test out and implement different offers for my store. Super fast customer service (shout out to Jasmine).

Aleneya

Oct 08, 2024  on Shopify

Very well designed application. I highly recommend this application for your shop and the customer service is top notch and very responsive, especially Amy. She solved all my problems. Thank you so much.

VAPELICIOUS

Oct 08, 2024  on Shopify

Jasmine was an incredible help for me working on setting up discounts and offers. She was incredibly kind, supportive and understanding of me during my less tech savvy moments. The system itself is easy to use and quick to grasp, but the Customer Support is second-to-none in how conscientious and helpful they were.

Blushproof

Oct 08, 2024  on Shopify

I've only just installed the software so cannot comment on the functionality but the support from Hannah has been amazing! 5-stars!

RejuvaLite

Oct 07, 2024  on Shopify

I would recommend this app because it is easy to use and you get a free trial. Amy did great by assisting me

The Feelz

Oct 07, 2024  on Shopify

Excellent customer service! I had a small issue with the app, but the support team was incredibly responsive and helpful. They quickly resolved my concern and even offered a generous solution. The app works great, and I’m really happy with the overall experience. Highly recommend!

Heather's Heroes

Oct 06, 2024  on Shopify

This product does just what it should. I chose it because I wanted my bundle to display as its own product. When I updated my theme, I had an issue with how it was displaying, so I reached out to support. Maya had my problem fixed in under 5 minutes! So great. Really happy with its functionality and the support.

CARBON NUTRITION

Oct 05, 2024  on Shopify

Works greatttt and thanks to Jasmine for helping set things up. App does exactly what I need it to do without coding. It's beautiful.

Galaxy Lights

Oct 05, 2024  on Shopify

I was looking for a Bundle App with a free option, since I am just getting started with Ecom. And Jasmine was very polite and nice and helped me out a lot. :)

OnlyTans

Oct 04, 2024  on Shopify

Never in my life have I had someone so willing to help and make my business better. Hannah was simply amazing and went above and beyond to the point I even wanted to send a donation to the company as they helped me with coding and sorting my homepage which Hannah kindly declined and told me she was just happy to help! ***** 5 STAR CUSTOMER SERVICE, Amazing and really glad I choose Fast Bundle :) x

LuvPretty

Oct 04, 2024  on Shopify

I was served by Tommy and the service was superb. All my product needs were fully met in an excellent way.

StockPrime

Oct 03, 2024  on Shopify

I really love that they support upcoming shopify store owners with the free plan. Their Customer Support is friendly and helps you immediately! Special thanks to Hannah, who helped me out! :)

CABINZERO

Oct 02, 2024  on Shopify

The app is getting better every week. Kate provides excellent customer service. Overall, it's improving. Jasmine is super fast in support as well

Lyxyra Designs

Oct 02, 2024  on Shopify

Doesn't work with COD, only adds one product whatever offer you choose and no trace of chat to contact customer support. There's a “talk to support now” button that I click and nothing happens, it just doesn't work.

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