FBP | Fast Bundle Product logo

Customer reviews: FBP | Fast Bundle Product

Develop by Fast Bundle

Reviews (1,715)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about the "FBP | Fast Bundles Product" app, emphasizing its ease of use and the flexibility it offers in creating product bundles. Many reviews highlight the app's significant role in boosting sales and optimizing e-commerce store offerings. However, the standout feature often mentioned is the exceptional customer support provided by the team, who are described as responsive, friendly, and knowledgeable.

Key Strengths

  • Exceptional customer support available 24/7, praised for being responsive and helpful.
  • Intuitive and user-friendly interface that makes setup quick and straightforward.
  • Flexibility in creating various types of bundles and product add-ons.
  • Effective integration with existing store setups.
  • Customization options that allow merchants to tailor bundles to their specific needs.
  • Helps in boosting sales and encourages customer purchases.

Common Concerns

  • Occasional UI design issues, noted for lacking some basic UX best practices.
  • Some merchants experienced confusion with the free trial and initial setup.

Final Thoughts

The overall reception of the "FBP | Fast Bundles Product" app is overwhelmingly positive, with its user-friendly design and powerful functionalities aiding merchants in optimizing their online stores effectively. The standout feature remains the customer support, which ensures that users feel supported at every stage of their interaction with the app. Although there are occasional concerns regarding the UI and initial setup learning curve, the app is still highly recommended for those looking to enhance their e-commerce operations with flexible and customizable bundle solutions.

Zohra's Collection

Sep 23, 2024  on Shopify

Amy Sparrow from Fast Bundle on Shopify was incredibly helpful and quick! She resolved my issue in no time, making the experience seamless.

NoctAir

Sep 23, 2024  on Shopify

Mahya is absolutely amazing! She provided exceptional support, was incredibly kind and patient throughout the process. I couldn't have asked for better assistance. Five stars well deserved

Via Carota

Sep 23, 2024  on Shopify

My experience with Sophie was absolutely remarkable. I downloaded the app to test the functionality to see if it would be viable for a highly intricate and customized website. She was extremely patient with me, answered all of my questions with kindness and furthermore took additional steps behind the scenes to set up dynamic pricing and functionality for me to test live without this being customer facing. FastBundles app you have an gem as part of your team. A true example of excellence and pride in providing SUPERB CUSTOMER SERVICE.

BlueyedHorse

Sep 22, 2024  on Shopify

I worked with Jasmine to help solve an issue. She was very timely and had a good attitude. Thanks for making this app so easy to use and having great customer service!

Lirouge

Sep 22, 2024  on Shopify

Great and Fast response from the support. Very kind and caring people - the prices are good as well. I like it :)

Medzzi

Sep 21, 2024  on Shopify

Jasmine was fantastic! Was very quick, im using the free verison upto 500USD. Loving the experience :)

Meldivina Design

Sep 21, 2024  on Shopify

Ich baue meinen Shop gerade erst auf und Jasmine hat mir bei meiner Anfrage zum Free Plan sehr geholfen und mir gute Tipps gegeben. Wie gut die App funktioniert wird sich zeigen. Aber der Support ist schonmal schnell und gut!

Remi's Grin

Sep 20, 2024  on Shopify

Hannah in CS has been so prompt and great at assisting me. It is great that they give flexible plan options to help you scale your business. Great experience so far!

Verilux

Sep 20, 2024  on Shopify

Ik raad Fast Bundle erg aan! Ik kwam er een paar keer niet uit en heb om hulp gevraagd, ik kreeg al binnen enkele minuten reactie! Het probleem was binnen een paar minuutjes gefixt en kreeg erg goede hulp (van Hannah)

Yazzi

Sep 19, 2024  on Shopify

great service plans bases on your needs. attractive appearance for bundles -- what you see the big shops using. easy to setup / straight forward and excellent support & guidance thanks to Sophie! Thank you!

Vertellis Deutschland

Sep 19, 2024  on Shopify

This app looks great, and is great if you use little to no other apps. For almost each bundle or offer I had to contact support to fix something. It's almost there but just not quite yet. They do respond great on support and really go beyond to fix whatever is needed. I just wish the questions were not needed to be asked. But most of them are issues with cart drawer and other discounts... which makes sense.

Engelsrufer

Sep 18, 2024  on Shopify

We’re really happy with the app, our sales have gone up, and the support, especially from Hannah, has been amazing. Issues get resolved within minutes. Thanks again!

Taan

Sep 18, 2024  on Shopify

This app is helping me a lot in my store. Sophie was very helpful to set everything in this beginning.

Awoke Living

Sep 17, 2024  on Shopify

Today is the first time I have installed the app and Amy has been very helpful getting me started and offering assistance. Excited to see how the app improves our sales.

RelaxBand

Sep 17, 2024  on Shopify

there is one person on this group named sophie. She is very awesome and helpful and want to thank her for her patience and helped me a lot. thankful for this app and supporting team

UtilityShopOnline

Sep 15, 2024  on Shopify

Very helpful and quick customer service in responding, I spoke with Mahya who proved to be helpful and prepared!

Atelier Maison Quatre

Sep 15, 2024  on Shopify

Thank you, Amy from customer service, for being super reactive and helpful! Your quick responses and support made the whole process so smooth and easy. Really appreciate it!

Rocket

Sep 14, 2024  on Shopify

Sophie gave me extremely fast, very kind, exceptional customer service. Makes you really stand out. Appreciate it very much

The Kennel Grooming Club

Sep 14, 2024  on Shopify

Highly recommend this app! If your store is growing or if you are looking to make your offers more appealing, this bundle app will help increase your AOV. Jasmine was an absolute gem to work with and helped us resolve any and all problems promptly and with professionalism. You've got a customer for life and looking forward to continuing to work with you all :)

Paws & Fetch

Sep 14, 2024  on Shopify

The app is top-notch – it allows you to create numerous discounts that will captivate your customers. The support team is also very efficient. I opened a ticket, and in less than 10 minutes, Jasmine solved my problem.

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