FBP | Fast Bundle Product logo

Customer reviews: FBP | Fast Bundle Product

Develop by Fast Bundle

Reviews (1,715)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about the "FBP | Fast Bundles Product" app, emphasizing its ease of use and the flexibility it offers in creating product bundles. Many reviews highlight the app's significant role in boosting sales and optimizing e-commerce store offerings. However, the standout feature often mentioned is the exceptional customer support provided by the team, who are described as responsive, friendly, and knowledgeable.

Key Strengths

  • Exceptional customer support available 24/7, praised for being responsive and helpful.
  • Intuitive and user-friendly interface that makes setup quick and straightforward.
  • Flexibility in creating various types of bundles and product add-ons.
  • Effective integration with existing store setups.
  • Customization options that allow merchants to tailor bundles to their specific needs.
  • Helps in boosting sales and encourages customer purchases.

Common Concerns

  • Occasional UI design issues, noted for lacking some basic UX best practices.
  • Some merchants experienced confusion with the free trial and initial setup.

Final Thoughts

The overall reception of the "FBP | Fast Bundles Product" app is overwhelmingly positive, with its user-friendly design and powerful functionalities aiding merchants in optimizing their online stores effectively. The standout feature remains the customer support, which ensures that users feel supported at every stage of their interaction with the app. Although there are occasional concerns regarding the UI and initial setup learning curve, the app is still highly recommended for those looking to enhance their e-commerce operations with flexible and customizable bundle solutions.

WavySleep

Sep 10, 2024  on Shopify

Sophie IS THE BEST WORKER HERE Jay Arya Is a very competent worker, who helped me in a Face2Face Interview.

Buppli

Sep 09, 2024  on Shopify

Sophie a été super réactive et a bien répondu à mes attentes! Je passe en phase de test avec cette application, j'espère qu'elle va répondre à toutes mes attentes! Merci Sophie

CABINZERO

Sep 08, 2024  on Shopify

The product is missing many things that we need to use, like the badge out of stock on the bundle, if any product in the bundle is OOT, or how we can't easily customize the display of the bundles on our site. Amy is the only one who could support me the most with all my questions. Other supporters helped with long waiting times or activated the bundle made by their site without my permission.

Sproutbox Garden

Sep 08, 2024  on Shopify

Fast bundle has been great for our business. Bundles are a sure fire way to increase AOV. They also have a great support network. Recently, I simply described the challenge I was running into and Ben knew and communicated the solution in one reply. Thank you!

Kreisligavibe.de

Sep 08, 2024  on Shopify

Really good app. Ans great support: Ben helped me with a problem within 5 minuites and was really nice to me . I can hardly recommend!

Novamart

Sep 08, 2024  on Shopify

Tommy sorted out my problem in less than 5 minutes and I didn't even have to do anything! Thank you.

Mule carts

Sep 08, 2024  on Shopify

I'm new user of the Fast bundle app but I have very positive feedback about it. They have a lot of variants of bundles and making new one for our needs. Waiting to use it more Thanks for the great support! Amy, you are best!

SAFA

Sep 07, 2024  on Shopify

Hannah from Fast Bundle Support provided excellent assistance in helping me activate the Free plan. She was friendly, efficient, and clearly explained my options. The process was quick and smooth. I appreciate Hannah's professionalism and how she made sure everything was working correctly. Great customer service!

Projectify

Sep 07, 2024  on Shopify

Really good app for upselling and making buy X get Y offers. Mahya from customer service was nice and helpful.

Zeema™

Sep 06, 2024  on Shopify

I tried to get a free plan Sophie was super helpful and i got my issues resolved in no time. Highly recommend.

GLOSSI LOVE

Sep 06, 2024  on Shopify

Love the Service! Sophie was super helpful and could fix my issues in no time. She was very friendly and actually made my day because she sent a funny gif in the conversation, exactly what i needed after a long work day. Would definitely recommend :)

Lumeria

Sep 06, 2024  on Shopify

Thanks a lot to Tommy for helped with the first steps of using Fast Bundle app. I wanted to find a solution get an easier bundle directly connected to the cart drawer of my product page, instead of having to go the normal shopify cart and Fast Bundle was the perfect solution for me ! Also the bundle design integrates well in my design ! Thanks Tommy for helping me. Very Professional person I recommend !

Brincateca

Sep 06, 2024  on Shopify

I wanted to take a moment to express my gratitude for the excellent support I received from Ben. The assistance provided was outstanding, and Ben was incredibly helpful throughout the process. I truly appreciate the time and effort put into addressing my needs. Thank you so much for the exceptional service!

Prestige Pets Shop

Sep 05, 2024  on Shopify

The service was amazing by Amy, she made sure I got the best deal, and made me feel comfortable enough to want to explore their app tones more. This app is perfect for any online store!

Fast Wax

Sep 05, 2024  on Shopify

Tommy, help make some customizations to the app that will create a better and clearer customer experience. I am surprised the app developers miss this function as a basic when developing. Developers need to work closer with customers to improve the end-user experience.

The World Anvil Publishing

Sep 05, 2024  on Shopify

Very powerful, definitely raised the value of my average order, also excellent customer service (shout out to Sophie)

ygomovez

Sep 04, 2024  on Shopify

Definitely the best out there. Had a quick chat with Jasmine about the bundles and couldn't be happier, super helpful and professional.

Sol Cleanse

Sep 04, 2024  on Shopify

We are looking to integrate Fast Bundles into our site and had some preliminary questions that needed answering. Bran and Jay were very helpful in fielding my questions and the app seems suitable for our needs. One suggestion with the build your own bundle for the sectioned list is that we'd love the flexibility of not requiring the customer to purchase at least 1 item from each collection. Instead, we'd love to see customers given the ability to choose which collections they purchase from. We would find this solution super helpful for our offering.

Aputure

Sep 03, 2024  on Shopify

Jasmine and Ben are very patient and supportive! They helped me a lot and were patient every time to finally achieve the style of the widget I wanted. Highly recommended!

Mukti Organics

Sep 03, 2024  on Shopify

Support from Ben has been amazing since download the app - wanted to make some customisations and all was done super fast and efficiently. Now we've got exactly what we need!

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