FBP | Fast Bundle Product logo

Customer reviews: FBP | Fast Bundle Product

Develop by Fast Bundle

Reviews (1,713)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about the "FBP | Fast Bundles Product" app, emphasizing its ease of use and the flexibility it offers in creating product bundles. Many reviews highlight the app's significant role in boosting sales and optimizing e-commerce store offerings. However, the standout feature often mentioned is the exceptional customer support provided by the team, who are described as responsive, friendly, and knowledgeable.

Key Strengths

  • Exceptional customer support available 24/7, praised for being responsive and helpful.
  • Intuitive and user-friendly interface that makes setup quick and straightforward.
  • Flexibility in creating various types of bundles and product add-ons.
  • Effective integration with existing store setups.
  • Customization options that allow merchants to tailor bundles to their specific needs.
  • Helps in boosting sales and encourages customer purchases.

Common Concerns

  • Occasional UI design issues, noted for lacking some basic UX best practices.
  • Some merchants experienced confusion with the free trial and initial setup.

Final Thoughts

The overall reception of the "FBP | Fast Bundles Product" app is overwhelmingly positive, with its user-friendly design and powerful functionalities aiding merchants in optimizing their online stores effectively. The standout feature remains the customer support, which ensures that users feel supported at every stage of their interaction with the app. Although there are occasional concerns regarding the UI and initial setup learning curve, the app is still highly recommended for those looking to enhance their e-commerce operations with flexible and customizable bundle solutions.

The Longhairs

Dec 16, 2024  on Shopify

The support team is incredible. Response time is within minutes and they work out any issue you have rapidly. They have been amazing at helping us dial in our bundles this app has been killing it for us!

Poplight

Dec 16, 2024  on Shopify

I tested 19 bundle apps and Fast Bundle is the best! Not only does the app work super well, their customer service is phenomenal. They are super responsive and incredibly easy to work with. The Enterprise plan was perfect for me - I love that the discounts get matched in cart and the support I receive is incredibly fast and efficient. Really can't say enough good things.

YOSANO

Dec 14, 2024  on Shopify

I was struggling with a critical issue that prevented me from configuring my online store properly. Despite my best efforts, I couldn’t find a solution. Philip not only identified the root cause quickly but also guided me step by step to resolve it. Thanks to his expertise and patience, I was finally able to set up my store successfully.

Curo Golf

Dec 14, 2024  on Shopify

I logged a request and Phillip replied almost instantly and had my issue solved within a matter of minutes. He then went on to actually solve another issue for me that I didnt think I could fix at all. Excellent service!

SOFA USA

Dec 12, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ An excellent experience with Philip and Fast Bundle I want to express my complete satisfaction with the service I received from Philip as an advisor for the Fast Bundle: Product Bundles app on my Shopify account sofausa.net. From the very beginning, Philip demonstrated an impressive level of professionalism and expertise. He was quick, efficient, and always had the right answers to all my questions regarding the app. Thanks to his patience and clear explanations, I was able to implement and optimize the use of Fast Bundle easily and effectively. Philip truly exceeded my expectations and gave me the peace of mind that my business is better thanks to his support. Thank you, Philip, for your incredible customer service! I highly recommend both the app and his assistance without hesitation.

Gelly

Dec 12, 2024  on Shopify

Sophie from FastBundle support was amazing! She patiently resolved complex issues with my bundles, consulted her tech team when needed, and kept me updated throughout. Unfortunately we couldn't resolve all the issues, but her persistence and clear communication made a huge difference. Thanks, Sophie, for your great service.

Baselayer Ltd

Dec 12, 2024  on Shopify

Nice to have people on the end of a keyboard who have patience with stupid people like me! Very good and concise help.

LAMINE

Dec 09, 2024  on Shopify

Personally bad experience, not reactive support and limited feature Hope they will improve everything in the future

EMF Harmony

Dec 08, 2024  on Shopify

The app is serving our needs well. At first there were some challenges with the UI that made for a not optimal user experience, but after some back and forth with them they ultimately agreed to fix the issues. So now we would recommend it and are planning to use it on another of our Shopify stores.

Husdjurbutik

Dec 06, 2024  on Shopify

Fast Bundle has been a fantastic tool for my Shopify store! Setting up product bundles is quick and easy, and it’s helped me boost sales by encouraging customers to buy more. The app is intuitive, and the customer support is excellent—they’re always ready to help with any questions. Highly recommend Fast Bundle for anyone looking to maximize their store’s potential!

Sling It! Lacrosse

Dec 05, 2024  on Shopify

I recently added Fast Bundle, and it seems to fit my needs. I had an issue with how my first bundle was rendering in our theme, and Maya in support ironed it out lickety split.

Red Apple® Fireworks

Dec 05, 2024  on Shopify

Philip was very helpful and supplied me with everything I needed to solve the issue I was having with the Add to cart button.

DIGGER TACTICAL

Dec 04, 2024  on Shopify

Really innovative software, any questions or issues these guys are very responsive and have a solution to everything. Maya has been so helpful for our business.

SUSPEX Rave Outfits

Dec 03, 2024  on Shopify

This app was everything I was looking for! This is the only app I can find that lists the bundle as a product.

Baumschule für Klimawandelgehölze

Dec 03, 2024  on Shopify

Support innerhalb von ca 30 Minuten! Maya hatte direkt die perfekte Lösung und das Problem war behoben. Vielen dank!

Boccio

Dec 02, 2024  on Shopify

Fast Bundle has been a great addition to my Shopify store. The app works perfectly for creating product bundles, and the setup was straightforward. Philip from the support team was incredibly helpful in getting everything configured quickly and smoothly. Highly recommend!

Whit Jewelry

Nov 29, 2024  on Shopify

So easy to use and if you can't figure something out, their customer support team ROCKS! I got through to Mahya immediately when I had questions and she fixed my issue so quickly. Thank you Fast Bundle!!

Trulybath

Nov 29, 2024  on Shopify

Good customer service. Special shout out to Mike helping me with the bundle widget problem I'm facing. Thank you!!

OxyBoost

Nov 28, 2024  on Shopify

Great app, simple and useful! I had some issues with the design, so I reached out to the assistant Sophie. She was very helpful and resolved the problem. Thanks!

MiniMalista Baby

Nov 28, 2024  on Shopify

Great app, works very well, and the service is great. Tommy was very helpful and quick to resolve a website issue.

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