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9.1
ZB: WhatsApp & Messenger Chat logo

ZB: WhatsApp & Messenger Chat: Alternatives & Competitors

Develop by Zotabox

$4.99-$19.99

/ Month
Free plan available 14 Days Free Trial

Looking for a Shopify live chat alternative to Facebook Messenger? This list compares top competitors with similar or enhanced features to improve customer support and sales. Whether you need advanced automation, multichannel support, or better pricing, find the best fit for your store.

Messenger contact
Message labeling
Notes in messenger
Message history
16 Reviews
9.1

Top 8 Alternatives to ZB: WhatsApp & Messenger Chat - Suggested by Taranker

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Musbu ‑ WhatsApp Chat Button logo

1. Musbu ‑ WhatsApp Chat Button

Develop by Codexade

$0.99

/ Month
Free plan available 7 Days Free Trial
  • Verified
  • Enhance Support With WhatsApp Chat Button & Live Chat!

    Customizable chat button
    Responsive chat widget
    Prefilled messages
    277 Reviews
    9
    Musbu - WhatsApp Chat Button is a powerful tool designed to enhance customer interactions by providing a seamless communication channel directly through WhatsApp. This app allows businesses to create and send custom prefilled messages, streamlining customer outreach and increasing engagement. By integrating a responsive WhatsApp icon, button, and chat widget, Musbu ensures customers have an easy, direct line to your business, which can boost satisfaction, loyalty, and ultimately sales. The chat button is fully customizable to align with the look and feel of your store, offering a personalized user experience. Installation and configuration are simple and do not require any coding expertise, making it accessible for any business. Its responsive design ensures functionality across all devices, maintaining a consistent communication experience for users.
    9.2
    Wa : WhatsApp Marketing & Chat logo

    2. Wa : WhatsApp Marketing & Chat

    $14.99-$29.99

    / Month
    Free plan available 7 Days Free Trial

    Automate cart recovery with personalized WhatsApp messages for Shopify merchants.

    Real-time insights
    Automated whatsapp recovery
    Customizable messaging templates
    22 Reviews
    9.2
    Coco: WhatsApp Abandoned Cart is a Shopify app designed to help merchants recover lost revenue by reaching out to customers who abandon their carts. By sending personalized WhatsApp messages through automated workflows, this app streamlines the cart recovery process and offers a quick setup, making it incredibly user-friendly. Small to medium-sized businesses will find it an ideal tool to boost their sales by leveraging the high engagement rates of WhatsApp. The app provides customizable messaging templates, allowing merchants to tailor their communication to align with their brand voice. Additionally, Coco offers real-time insights to help track recovery rates, giving businesses the data they need to refine their strategies. Overall, Coco is a valuable asset for enhancing customer communication and reducing cart abandonment effectively.
    9.1
    Chatway Live Chat FAQ WhatsApp logo

    3. Chatway Live Chat FAQ WhatsApp

    Develop by Premio

    $15

    / Month
    Free plan available 14 Days Free Trial
  • Verified
  • Live chat app. Live chat helpdesk inbox for customer support

    File sharing
    Mobile compatibility
    Customizable widget
    Real-time chat
    Chat history
    Visitor recommendations
    236 Reviews
    9.1
    Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.
    9
    RT: WhatsApp Chat, Live Chat logo

    4. RT: WhatsApp Chat, Live Chat

    Develop by RoarTheme

    $6.99

    / Month
    Free plan available 7 Days Free Trial

    Support directly, build trust, and increase customer loyalty.

    Theme compatibility
    Multi-channel support
    Real-time notifications
    Any-device accessibility
    268 Reviews
    9
    RT: WhatsApp Chat, Live Chat is a versatile communication tool designed to enhance the interaction between businesses and their website visitors. By embedding popular messaging platforms like WhatsApp and Telegram directly onto your website, it allows clients to engage easily and efficiently, fostering a seamless communication experience. The app ensures that you can stay connected with your audience from any location and any device, offering the flexibility of answering queries anytime. Users are notified of new messages directly on the web page, ensuring a smooth and uninterrupted chat experience. This tool not only facilitates customer support but also aims to boost sales by enriching customer chat service experiences. Compatible with various themes, including customized ones, RT: WhatsApp Chat, Live Chat offers an adaptable solution for any website.
    9.2
    Chaty: WhatsApp & Chat buttons logo

    5. Chaty: WhatsApp & Chat buttons

    Develop by Premio

    $15-$79

    / Month
    Free plan available

    Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons

    Mobile & desktop compatibility
    Analytics integration
    Preset welcome messages
    Multi-platform chat integration
    Customizable chat widgets
    Multiple communication options
    Targeted chat triggers
    175 Reviews
    9.2
    Chaty is a versatile chat button solution that enables seamless communication with customers through their preferred messaging apps. By integrating popular platforms like WhatsApp, Facebook Messenger, SMS, email, and many others, Chaty ensures that businesses can maintain a strong connection with their clientele. The app offers enhanced accessibility features such as a contact form, phone button, Call Now button, and click-to-call widget. Customization options abound, allowing businesses to personalize font styles, colors, button positions, and preset welcome messages. With Chaty, you can increase sales conversions, generate leads, and enhance client support from a single, convenient interface. Additionally, the app provides valuable insights by tracking and analyzing customer interactions through Google Analytics. Designed for both mobile and desktop, Chaty is the complete solution for optimizing customer engagement across multiple channels.
    8.5
    O: WhatsApp Chat, Contact Form logo

    6. O: WhatsApp Chat, Contact Form

    Develop by Omega

    $2.99-$11.99

    / Month
    Free plan available 7 Days Free Trial

    Live chat with shoppers on Facebook Messenger, Instagram &more

    Live chat widget
    One-click integration
    Persistent conversions
    Real-time conversations
    Superior deliverability
    Real-time messages
    Centralized customer engagement
    Insightful tracking data
    Increased sales support
    285 Reviews
    8.5
    Omega Messenger, WhatsApp Chat is a versatile communication tool designed to streamline customer interactions on Shopify stores. With seamless one-click integration, it supports persistent conversations across over 20 platforms, including Facebook Messenger, WhatsApp, SMS, email, and more, making it a comprehensive solution for engaging with customers. The app not only assists in increasing sales conversions and generating leads but also enhances customer support with a convenient live chat button. Users can customize the chat widget to align with their brand's style and target specific devices or pages, adding a personal touch to interactions. The app also offers insightful analytics on the effectiveness of each chat channel, helping businesses optimize their communication strategies. With features like preset welcome messages, Omega Messenger ensures that customer engagement is both immediate and meaningful, fostering stronger relationships with clients.
    7.7
    JivoChat: Live Chat & WhatsApp logo

    7. JivoChat: Live Chat & WhatsApp

    Develop by Shopify

    $29

    / Month
    Free plan available 14 Days Free Trial

    Omnichannel Live Chat with WhatsApp and Marketing Solutions

    Whatsapp integration
    Integrated crm
    Omnichannel chat
    Marketing solutions
    Inbox management
    108 Reviews
    7.7
    JivoChat: Live Chat & WhatsApp is a comprehensive communication app designed to enhance customer engagement and streamline interactions across multiple platforms. This powerful tool seamlessly integrates live chat features on your website and connects with WhatsApp, allowing businesses to provide instant support and address customer inquiries in real-time. The intuitive interface ensures ease of use, empowering support teams to manage multiple conversations simultaneously. JivoChat offers customizable chat widgets, automated responses, and detailed analytics to optimize your customer service experience. With its multilingual support and cross-platform compatibility, JivoChat enables businesses to reach a global audience effectively. Whether you're a small business or a large enterprise, this app provides the flexibility and scalability needed to elevate your customer communication strategies.
    7.9
    Whatsy: WhatsApp Chat & Share logo

    8. Whatsy: WhatsApp Chat & Share

    Develop by Care Cart
    Free plan available

    Improve customer service & sales with WhatsApp live chat

    Whatsapp chat
    Whatsapp share
    Auto welcome message
    Multiple chat agents
    Proactive messages
    42 Reviews
    7.9
    Whatsy: WhatsApp Chat & Share is a dynamic app designed to enhance communication between businesses and their customers through the popular platform, WhatsApp. By integrating a WhatsApp chat icon directly on your store front, Whatsy allows seamless, real-time interaction with customers without the need for extensive technical skills. The app's features include WhatsApp Chat, WhatsApp Share, and customizable Auto Welcome Messages, enabling businesses to offer proactive customer support. With the ability to add multiple chat agents, businesses can efficiently manage customer inquiries and boost sales by addressing the concerns of unsure or confused customers. Whatsy empowers businesses to harness the popularity and convenience of WhatsApp for improved customer engagement and support.

    Frequently Asked Questions (FAQ)

    • Why should I consider an alternative to Facebook Messenger for Shopify?

      Alternatives may offer better pricing, advanced automation, multichannel support, or deeper Shopify integrations to enhance customer engagement.

    • What features should I look for in a Shopify live chat app?

      Key features include automated responses, chatbots, CRM integration, analytics, and compatibility with multiple messaging platforms.

    • Are these alternatives easy to set up on Shopify?

      Most apps offer one-click installation and intuitive dashboards, making setup quick and hassle-free.

    • Can I migrate my existing chat history to a new app?

      Some apps support data migration, but check with the provider for compatibility with your current chat history.

    • Do these alternatives support mobile responsiveness?

      Yes, most modern live chat apps are optimized for mobile to ensure seamless customer interactions on any device.

    • How do I compare pricing between different live chat apps?

      Review subscription tiers, free trials, and feature limitations to determine the best value for your budget.

    • Which alternative is best for high-volume stores?

      Look for apps with robust scalability, chatbot automation, and team collaboration features to handle large customer inquiries efficiently.

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