RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

Z Facebook Messenger Chat

Support your customers quickly using Facebook Live Chat.

RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

Z Facebook Messenger Chat

Support your customers quickly using Facebook Live Chat.

Rating

Rating

928 Reviews
8.7
108 Reviews
9.1

Pricing

Pricing

  • $6.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Theme compatibility
  • Multi-channel support
  • Real-time notifications
  • Any-device accessibility
  • Messenger contact
  • Message labeling
  • Notes in messenger
  • Message history

Screenshots

Screenshots

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Pros

Pros

  • Effortless and native way of communication for visitors
  • Enables sending and receiving messages from any device
  • Users receive notifications about new messages right on the web page for uninterrupted chatting
  • Supports WhatsApp, Telegram, and potentially other messaging platforms
  • Can improve customer chat service experiences, leading to more sales
  • Works with all themes, including customized ones
  • Highly customizable and intuitive interface, as noted in user reviews
  • Allows customers to contact you via their personal Messenger account
  • Ability to sort and label incoming messages
  • Option to keep notes inside Messenger for future reference
  • Message history is preserved indefinitely
  • Preferred by customers for communication over email
  • Enhances customer service and support
  • Simplifies customer engagement through a widely-used platform
  • Helps in managing and tracking customer interactions more efficiently

Cons

Cons

  • Limited available reviews may not represent the full user experience
  • May require initial setup and customization which could be time-consuming for some users
  • Dependence on Facebook Messenger platform; users must have a Messenger account
  • Potential privacy concerns with storing detailed customer notes in Messenger
  • Not suitable for customers who prefer traditional customer service channels like phone or email
  • Overreliance on a third-party platform might lead to issues if there are downtimes or changes in Facebook's policies
  • Might lack advanced customer service features found in dedicated CRM systems

Categories

Categories

Launched

Launched

Aug 11, 2019
Jan 17, 2016

Developer

Developer

Apps:

15

Average Rating:

4.7

Reviews:

4,397

Apps:

8

Average Rating:

4.2

Reviews:

2,183

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