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Whatsy: WhatsApp Chat & Share

Improve customer service & sales with WhatsApp live chat

ZB: WhatsApp & Messenger Chat

Support your customers quickly using Facebook Live Chat.

Whatsy: WhatsApp Chat & Share

Improve customer service & sales with WhatsApp live chat

ZB: WhatsApp & Messenger Chat

Support your customers quickly using Facebook Live Chat.

Rating

Rating

137 Reviews
7.8
109 Reviews
9.1

Pricing

Pricing

  • Free App
  • Free Plan Available
  • $4.99-$19.99 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Whatsapp chat
  • Whatsapp share
  • Auto welcome message
  • Multiple chat agents
  • Proactive messages
  • Messenger contact
  • Message labeling
  • Notes in messenger
  • Message history

Screenshots

Screenshots

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Pros

Pros

  • Improves customer service and sales by facilitating direct communication
  • Easy to install and use, no coding skills required
  • Supports multiple free chat agents, enhancing customer support capabilities
  • Features auto welcome messages or proactive messages to engage customers promptly
  • Allows visitors to quickly share information via WhatsApp
  • Taps into the widespread popularity and user base of WhatsApp
  • Allows customers to contact you via their personal Messenger account
  • Ability to sort and label incoming messages
  • Option to keep notes inside Messenger for future reference
  • Message history is preserved indefinitely
  • Preferred by customers for communication over email
  • Enhances customer service and support
  • Simplifies customer engagement through a widely-used platform
  • Helps in managing and tracking customer interactions more efficiently

Cons

Cons

  • Limited to users who have WhatsApp, potentially excluding some customers
  • Dependence on WhatsApp's uptime and functionality; any issues with WhatsApp impact this app
  • Lacks integration with other messaging platforms, restricting multichannel support
  • Dependence on Facebook Messenger platform; users must have a Messenger account
  • Potential privacy concerns with storing detailed customer notes in Messenger
  • Not suitable for customers who prefer traditional customer service channels like phone or email
  • Overreliance on a third-party platform might lead to issues if there are downtimes or changes in Facebook's policies
  • Might lack advanced customer service features found in dedicated CRM systems

Categories

Categories

Launched

Launched

Mar 28, 2025
Mar 28, 2025

Developer

Developer

Apps:

7

Average Rating:

4.6

Reviews:

9,234

Apps:

8

Average Rating:

4.2

Reviews:

2,192

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