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Customer reviews: Matrixify

Develop by Shopify

The Shopify Excel Export Import App simplifies bulk product management by enabling seamless data transfers via Excel. This review covers its features, user experiences, and potential drawbacks to help merchants decide if it’s the right tool for their store.

Reviews (577)

Overall rating
4.9

What Merchants Think

The "Matrixify" app is highly valued by merchants for its robust capabilities and essential role in managing data migrations and bulk operations on Shopify. While some merchants faced challenges with complex data tasks and encountered occasional issues with support, the overall sentiment is that the app is indispensable for efficiently handling large product catalogs and data transfers. Many users praise its ease of use and extensive documentation, making it a must-have tool for e-commerce operations.

Key Strengths

  • Indispensable for bulk editing and data management in Shopify.
  • Efficiently handles complex data migrations from other platforms like Magento and Woocommerce.
  • Extensive and easy-to-understand documentation and tutorials.
  • Responsive and helpful customer support, often praised for quick problem-solving.
  • Seamlessly integrates with different data formats and helps manage metafields, which Shopify lacks natively.

Common Concerns

  • Requires advanced knowledge in data formats such as CSV and RSS for effective use.
  • Some users experienced issues with subscription management and billing concerns.
  • Encountered challenges with complex data formatting for imports.
  • Instances of non-responsive or delayed customer support.
  • App can be seen as expensive, especially for simple tasks.

Final Thoughts

Overall, Matrixify is a highly regarded tool for Shopify users needing powerful data management capabilities. It receives frequent praise for its functionality and support but also has room for improvement in customer support and handling complex data tasks. Despite some shortcomings, it remains a crucial app for those dealing with significant data migration and bulk updates, offering substantial value to businesses.

UNSEN

Oct 24, 2025  on Shopify

Was a real help to remove variants that i didn't need anymore. It took 5 hours with basic plan, but it would take me weeks to do it manually.

Ferropetrol

Oct 23, 2025  on Shopify

So far, it has met my expectations. Matrixify is an excellent tool that has helped me save time updating and managing inventories in Shopify.

Tool Nut

Oct 22, 2025  on Shopify

A solid app for importing and exporting data. Definitely very useful, particularly with migrating data from other ecommerce platforms.

DeerTags.com

Oct 22, 2025  on Shopify

Matrixify is great for product and catalog management. Makes everything easier. Specially for stores with high number of SKUs

DMM

Oct 22, 2025  on Shopify

I couldn't use Shopify without it. If you're only using it to improve Shopify's product import/export capabilities you'll see the benefits, but there's so much more it can do.

Bella Taylor

Oct 19, 2025  on Shopify

I love bulk spreadsheet methods. Matrixify is a strong, simple, and flexible way to maintain our Shopify store.

The Diggers Club

Oct 19, 2025  on Shopify

Matrixify is a highlight of the Shopify app store. I'm always grateful that it covers so many bases, and that the documentation is so good.

Natural Factors USA

Oct 06, 2025  on Shopify

We use both the automated and on demand features from Matrixify on a near-daily basis and rely on it heavily. Highly recommend to any Shopify admin user.

Dali Artistic

Sep 16, 2025  on Shopify

Great app - one if not the single best import and export tool i've ever used. Could not be a shopify developer without this app.

XOUXOU EU

Sep 12, 2025  on Shopify

Honestly... I don't know what we would do without Matrixify. We manage multiple stores with thousands of SKUs and a product structure that relies heavily on Metafields/objects to define bundling/relationships and product data. It would be near impossible to manage without this app. It can do things that's simply not possible through standard exports/imports in Shopify. And it saves so much time and repetitive work. We can just build what we want in a spreadsheet and chuck it into Matrixify to execute really complex operations. Thank you, from the bottom of my heart. Keep being awesome.

Nuzest USA

Aug 29, 2025  on Shopify

I run multiple Shopify sites and Matrixify is the #1 Shopify app used across all departments in our business. It allows us to export, analyse, and bulk edit data from products and orders, to blogs and content management. We've used it to migrate entire sites from other platforms to Shopify, and to share data between different Shopify sites, and have never had a single issue.

Cosybunks

Aug 28, 2025  on Shopify

not only do they have a great product, but I find that their AI chat bot the most useful bot I have ever used.

Ninja.fi

Aug 25, 2025  on Shopify

Absolutely the most useful app I use almost daily. And it just works. Full marks to the customer service as well.

TheFlyingPig.Com - Online Shop from Costco

Aug 22, 2025  on Shopify

Even I selected orders to export, current system doesn’t work well. The app picks all orders, or different orders.

Antonio Martino Couture

Aug 20, 2025  on Shopify

Ottima app, riesce a essere funzionale anche con il free plan (cosa rara su Shopify Store), e questo li porta due gradini sopra gli altri come servizio. Ovviamente se volete lavorare più in fretta e in vera Bulk Mode, allora i piani a pagamento rendono al massimo. Ma la possibilità di poterlo usare free, seppur con dei limiti, ti fa capire davvero il potenziale e la comodità dell'app e ti dà il tempo di conoscerla senza avere la pressione del pagamento.

Consie

Aug 18, 2025  on Shopify

Incredibly powerful app, but more importantly incredibly helpful and attentive support team. If you are looking for a bulk editor, this is the one!

halfwine.com

Aug 04, 2025  on Shopify

I have been using Matrixify for years without problem - did what I wanted well. Suddenly I had a problem about an export structure that was overwritten. I wrote to customer support in the app and a bot replied - not a bad reply. Then Rebeka jumped onto the thread and guided me through how to fix the problen and set Matrixify again so it would not be a problem again. Things can go wrong but it is how it is handled that matters. This was 10 star support!

Bead Abode

Jul 26, 2025  on Shopify

We've been using this app for years. The possibilities are endless for the things you can do with it.

Gumshoe Books

Jul 25, 2025  on Shopify

Excellent App, we have 3000+ products (books) in our shop and use it to catalogue new books in Excel, then upload them with Matrixify. Couldn't manage bulk updates without it. It's also great for setting up automated exports e.g. a daily inventory report. It can access product data that is not available in the standard Shopify bulk download. Very easy to export, open the file in Excel, make a few changes, then re-import. If you're comfortable working with spreadsheets and have a lot of data, this is the app you need.

eSpecial Needs

Jul 21, 2025  on Shopify

Matrixify is a very powerful, yet easy-to-use import/export solution. We use it every day. This needs to be in your Shopify app toolkit.

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