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Customer reviews: Etsy Integration ‑ CedCommerce

Develop by CedCommerce

Reviews (1,217)

Overall rating
4.8

What Merchants Think

Overall, merchants using the "Etsy Integration ‑ CedCommerce" app are generally pleased with its functionality, particularly for integrating Shopify and Etsy stores. Many users emphasize the excellent customer support provided by CedCommerce's team, who are described as responsive, knowledgeable, and willing to go above and beyond to help with any issues. However, a few users have experienced billing issues and some limitations in the app's functionality, indicating room for improvement in certain areas.

Key Strengths

  • Outstanding customer service, often highlighted as a major strength.
  • Seamless integration between Shopify and Etsy, facilitating product uploads and inventory syncing.
  • Real-time syncing and bulk editing features that save time and reduce manual work.
  • Flexibility and customization options for product listings across platforms.
  • Proactive support team providing setup assistance and advanced feature guidance.

Common Concerns

  • Issues with cancellation and unexpected billing after service termination.
  • The app can be initially confusing or intimidating for new users.
  • Problems with incomplete syncing, particularly for certain order and inventory management functionalities.
  • User interface noted as clunky by some reviewers, requiring improvement.
  • Specific challenges in handling order integration features, especially for US sellers.

Final Thoughts

The "Etsy Integration ‑ CedCommerce" app is valued for its ability to streamline the operations between Shopify and Etsy, with its customer service frequently highlighted as a standout feature. While it greatly eases inventory and product management tasks, users should be aware of some reported billing concerns and initial setup challenges. Nonetheless, its robust features and dedicated support make it a recommended tool for serious Etsy sellers aiming to optimize their ecommerce efficiency.

My Store

Jun 09, 2025  on Shopify

CedCommerce is great for a quick way to sync your products from Etsy to Shopify. I would also like to praise them for their customer service. Fahad helped me when I was struggling to get all of my products listed by showing me a simple fix I had missed with shipping profiles. I would recommend this app to anyone who needs to sync products between Etsy and Shopify.

Bandanas-by-Michelle

Jun 04, 2025  on Shopify

CedCommerce - Utkarsh was very helpful in updating my Etsy/Shopify integration. Had over 1500 products to go through and took the time to make sure are products that are listed are up to date and all future products will be entered the correct way. Great customer service. Thank you

Antarmada

Jun 04, 2025  on Shopify

Do not hire Utkarsh and do not pay upfront for the yearly subscription. Very bad and unethical business practices — extremely unprofessional. I would not recommend hiring them for development work. I hired this company for Shopify development on October 10th, with Utkarsh in charge. They assured me they would upload all of my 2,500 products to Shopify. However, they pressured me to buy a $700 yearly subscription, promising faster results and using high-pressure sales tactics. They never provided a service agreement, which most reputable companies (like LitExtension or LitCommerce) do. After two months of work, they didn’t complete the project and kept asking for more time without ever giving me a clear deadline. Eventually, after four months of delays, they told me I would need to spend an extra $2,500 per month because of Shopify’s “limitations.” This was a huge expense they never mentioned upfront. If I had known, I wouldn’t have started the project. When I asked for a refund, they only gave me a small partial refund for the unused subscription — nothing for the incomplete development work. They kept extending the timeline and didn’t deliver as promised. If you’re considering working with them, be very cautious — especially if they ask you to buy a yearly plan. Make sure you get a clear deadline and a written refund agreement before paying anything. Overall, I found their practices to be misleading and unprofessional. I wouldn’t trust them with even a small project. There are better companies out there — I recommend choosing someone else. I have reported them to Federal Trade Commission and Better Business Bureau (BBB) with proof. You should report it to BBB so that they can be taken down if you face the same issue with their service.

Fancy Paws Club

Jun 02, 2025  on Shopify

Utkarsh helped me keep the app. I was cancelling it due to lack of knowledge he insisted on helping and got my products listed on Etsy.

Sentimental Gifting

May 30, 2025  on Shopify

STAY AWAY! The App works fine, but the customer support is unacceptable. I had to contact customer support multiple times, and every time is like hitting a wall... You start from the beginning every time, the agent promises something to you (which is not fulfilled), and when I contacted them again, it is like starting from the beginning. I worked with many vendors and never experienced such attitude. Find another app.

Hanah

May 28, 2025  on Shopify

Utkarsh is very helpful and patient for going through all the details of work. Thank you for guiding me.

ChimePop Threads

May 28, 2025  on Shopify

Was great Utkarsh was very patient, I appreciated all the time and effort given and i hope to move forward!

The Paper Mix

May 16, 2025  on Shopify

I’m glad I had the chance to connect with Utkarsh Saxena. He was incredibly helpful—providing clear, detailed instructions and guidance to resolve the issues I was experiencing with the app. He was also very friendly and delivered excellent customer service. The app itself is a game-changer, especially with its ability to sync videos more efficiently compared to others that require manual uploads to Etsy. Great support—thanks so much!

VidaVibe Volleyball

May 08, 2025  on Shopify

Utkarsh Saxena was more than helpful! He answered all questioned and walked me through step by step on how to update our Etsy products and make sure they are syncing correctly into Shopify. He was efficient and knowledgeable.

Toccata & Fougère

May 06, 2025  on Shopify

Incorrectly puts forward merchandise from locations that are NOT used to fulfil online orders. It takes one line of code to go from "plop in the total inventory" to "locate online-available inventory only and add it up", and I am not the first person to complain about this.

Omni-Spring

May 05, 2025  on Shopify

Khan was knowledgable and helpful! Just started using the app and am hoping it increases my sales. Time will tell. Thank you!

zagn project

May 02, 2025  on Shopify

Utkarsh Tiwari provided the best service that Shopify could not solve for 2.5 hours. He kindly troubleshooted my issue with Etsy so professionally. Thank you again, Utkarsh Tiwari!

Living in Sunshine (LISS)

May 01, 2025  on Shopify

I strongly advise against using this app. The app never worked properly from the start. constant technical issues, poor synchronization, and unreliable support. I paid $171 for an annual plan, used it less than a month, and when I requested a refund, they refused. This is unacceptable and feels like a scam. Avoid this app and save yourself the frustration and lost money.

TAPES "R" US

Apr 29, 2025  on Shopify

I was very impressed with the system and i had used another similar app before but i like this one, way more streamlined and when i needed help Utkarsh was very fast and kind to help take care of me and sync up to 400 items from etsy to shopify for me which helped a lot

Monster Music Games

Apr 15, 2025  on Shopify

Utkarsh was very helpful and solved my problem very promptly. I appreciate it. The app seems to be working exactly as promised. Great app!

Tassenbrennerei

Apr 10, 2025  on Shopify

Wir haben sofort Hilfe bei einem Problem mit der Schnittstelle bekommen, die App funktioniert sonst wunderbar und tut genau was sie soll.

Tie Doctor

Apr 08, 2025  on Shopify

I had an issue with the upload into Etsy that needed to be fixed, and the team jumped on a call and resolved it quickly. I am very happy with the customer service team and the speed of resolution.

My Store

Apr 06, 2025  on Shopify

Horrible product that breaks all the time, I am having a lot of duplicate sales, my rep quit and now I am left with no contact information. This system is horrible do not use it. Worst product ever!!!!

Scapefin

Apr 04, 2025  on Shopify

Etsy Integration by CedCommerce has been a game-changer for bridging my Shopify and Etsy stores. It seamlessly scratches the biggest itches of multi-channel selling; easy product syncing, accurate inventory, and swift order management. Their support has been fantastic - thank you, Dhruv!

Whotex Online Fabric Store

Mar 15, 2025  on Shopify

i tried many app this one is works very well and they were very helpful. for sync listing and orders. also easy to use. you can link the products without set rules so you can edit both product at once .

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