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Customer reviews: Etsy Integration ‑ CedCommerce

Develop by CedCommerce

Reviews (1,202)

Overall rating
4.8

What Merchants Think

Overall, merchants using the "Etsy Integration ‑ CedCommerce" app are generally pleased with its functionality, particularly for integrating Shopify and Etsy stores. Many users emphasize the excellent customer support provided by CedCommerce's team, who are described as responsive, knowledgeable, and willing to go above and beyond to help with any issues. However, a few users have experienced billing issues and some limitations in the app's functionality, indicating room for improvement in certain areas.

Key Strengths

  • Outstanding customer service, often highlighted as a major strength.
  • Seamless integration between Shopify and Etsy, facilitating product uploads and inventory syncing.
  • Real-time syncing and bulk editing features that save time and reduce manual work.
  • Flexibility and customization options for product listings across platforms.
  • Proactive support team providing setup assistance and advanced feature guidance.

Common Concerns

  • Issues with cancellation and unexpected billing after service termination.
  • The app can be initially confusing or intimidating for new users.
  • Problems with incomplete syncing, particularly for certain order and inventory management functionalities.
  • User interface noted as clunky by some reviewers, requiring improvement.
  • Specific challenges in handling order integration features, especially for US sellers.

Final Thoughts

The "Etsy Integration ‑ CedCommerce" app is valued for its ability to streamline the operations between Shopify and Etsy, with its customer service frequently highlighted as a standout feature. While it greatly eases inventory and product management tasks, users should be aware of some reported billing concerns and initial setup challenges. Nonetheless, its robust features and dedicated support make it a recommended tool for serious Etsy sellers aiming to optimize their ecommerce efficiency.

TotalPartyChill

Jul 10, 2025  on Shopify

The support team is great, they fix any issue I have. This is great integration to, because it takes a lot of the work out of having etsy as a sales channel!

Kingdom of Brooklyn Vintage

Jul 02, 2025  on Shopify

The CED team has been great helping me with my Etsy and Shopify stores. I have been able to update inventory and listings for both stores easily. When I have needed help they have quickly set up a meeting with me.

atthemoment

Jul 01, 2025  on Shopify

CedCommerce was just the app my company was looking for to easily sync our existing Shopify catalog to Etsy. With over 3000 products, an app with a strong customer support team was crucial to our success. Thank you for always being so responsive and quick to answer questions. This app is a great solution for anyone who is looking to get started selling on the Etsy platform, without starting from scratch.

Powercall Sirens LLC

Jun 27, 2025  on Shopify

We recently started working with CED again and the ease of setup and the imimediate support were what sold me. We had this setup within a few hours and it works perfectly. If you are looking for a program that takes yor shopify products to Etsy, this is it. I appreciate all your help in setting up and helping us succeed! David Fierstien Powercall Sirens LLC

RedCrocus

Jun 25, 2025  on Shopify

CedCommerce has been really helpful in integrating my data with other platforms and they have also created custom functionalities specifically for our data and our needs. The CedCommerce support has been really helpful throughout the entire process!

Free Spirited

Jun 25, 2025  on Shopify

I’ve been using CEDcommerce to manage my Etsy integration, and the platform has made syncing products and managing inventory so much easier. A special shoutout to Dhruv, who went above and beyond to help me troubleshoot an issue with bulk editing. His support was prompt, clear, and incredibly helpful — he made sure everything was resolved quickly and efficiently. Highly recommend CEDcommerce for anyone looking to streamline their Etsy operations with top-notch customer support. Thanks again, Dhruv and team!

FabCreates

Jun 23, 2025  on Shopify

Utkarsh was amazing! Super helpful from beginning to end. We did the integrations in minutes. Highly recommend. Utkarsh very professional. Great Service

My Store

Jun 09, 2025  on Shopify

CedCommerce is great for a quick way to sync your products from Etsy to Shopify. I would also like to praise them for their customer service. Fahad helped me when I was struggling to get all of my products listed by showing me a simple fix I had missed with shipping profiles. I would recommend this app to anyone who needs to sync products between Etsy and Shopify.

Bandanas-by-Michelle

Jun 04, 2025  on Shopify

CedCommerce - Utkarsh was very helpful in updating my Etsy/Shopify integration. Had over 1500 products to go through and took the time to make sure are products that are listed are up to date and all future products will be entered the correct way. Great customer service. Thank you

Antarmada

Jun 04, 2025  on Shopify

Do not hire Utkarsh and do not pay upfront for the yearly subscription. Very bad and unethical business practices — extremely unprofessional. I would not recommend hiring them for development work. I hired this company for Shopify development on October 10th, with Utkarsh in charge. They assured me they would upload all of my 2,500 products to Shopify. However, they pressured me to buy a $700 yearly subscription, promising faster results and using high-pressure sales tactics. They never provided a service agreement, which most reputable companies (like LitExtension or LitCommerce) do. After two months of work, they didn’t complete the project and kept asking for more time without ever giving me a clear deadline. Eventually, after four months of delays, they told me I would need to spend an extra $2,500 per month because of Shopify’s “limitations.” This was a huge expense they never mentioned upfront. If I had known, I wouldn’t have started the project. When I asked for a refund, they only gave me a small partial refund for the unused subscription — nothing for the incomplete development work. They kept extending the timeline and didn’t deliver as promised. If you’re considering working with them, be very cautious — especially if they ask you to buy a yearly plan. Make sure you get a clear deadline and a written refund agreement before paying anything. Overall, I found their practices to be misleading and unprofessional. I wouldn’t trust them with even a small project. There are better companies out there — I recommend choosing someone else. I have reported them to Federal Trade Commission and Better Business Bureau (BBB) with proof. You should report it to BBB so that they can be taken down if you face the same issue with their service.

Fancy Paws Club

Jun 02, 2025  on Shopify

Utkarsh helped me keep the app. I was cancelling it due to lack of knowledge he insisted on helping and got my products listed on Etsy.

Sentimental Gifting

May 30, 2025  on Shopify

STAY AWAY! The App works fine, but the customer support is unacceptable. I had to contact customer support multiple times, and every time is like hitting a wall... You start from the beginning every time, the agent promises something to you (which is not fulfilled), and when I contacted them again, it is like starting from the beginning. I worked with many vendors and never experienced such attitude. Find another app.

Hanah

May 28, 2025  on Shopify

Utkarsh is very helpful and patient for going through all the details of work. Thank you for guiding me.

ChimePop Threads

May 28, 2025  on Shopify

Was great Utkarsh was very patient, I appreciated all the time and effort given and i hope to move forward!

The Paper Mix

May 16, 2025  on Shopify

I’m glad I had the chance to connect with Utkarsh Saxena. He was incredibly helpful—providing clear, detailed instructions and guidance to resolve the issues I was experiencing with the app. He was also very friendly and delivered excellent customer service. The app itself is a game-changer, especially with its ability to sync videos more efficiently compared to others that require manual uploads to Etsy. Great support—thanks so much!

VidaVibe Volleyball

May 08, 2025  on Shopify

Utkarsh Saxena was more than helpful! He answered all questioned and walked me through step by step on how to update our Etsy products and make sure they are syncing correctly into Shopify. He was efficient and knowledgeable.

Toccata & Fougère

May 06, 2025  on Shopify

Incorrectly puts forward merchandise from locations that are NOT used to fulfil online orders. It takes one line of code to go from "plop in the total inventory" to "locate online-available inventory only and add it up", and I am not the first person to complain about this.

Omni-Spring

May 05, 2025  on Shopify

Khan was knowledgable and helpful! Just started using the app and am hoping it increases my sales. Time will tell. Thank you!

zagn project

May 02, 2025  on Shopify

Utkarsh Tiwari provided the best service that Shopify could not solve for 2.5 hours. He kindly troubleshooted my issue with Etsy so professionally. Thank you again, Utkarsh Tiwari!

Living in Sunshine (LISS)

May 01, 2025  on Shopify

I strongly advise against using this app. The app never worked properly from the start. constant technical issues, poor synchronization, and unreliable support. I paid $171 for an annual plan, used it less than a month, and when I requested a refund, they refused. This is unacceptable and feels like a scam. Avoid this app and save yourself the frustration and lost money.

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