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Customer reviews: Etsy Integration ‑ CedCommerce

Develop by CedCommerce

Reviews (1,141)

Overall rating
4.7

What Merchants Think

Overall, merchants using the "Etsy Integration ‑ CedCommerce" app are generally pleased with its functionality, particularly for integrating Shopify and Etsy stores. Many users emphasize the excellent customer support provided by CedCommerce's team, who are described as responsive, knowledgeable, and willing to go above and beyond to help with any issues. However, a few users have experienced billing issues and some limitations in the app's functionality, indicating room for improvement in certain areas.

Key Strengths

  • Outstanding customer service, often highlighted as a major strength.
  • Seamless integration between Shopify and Etsy, facilitating product uploads and inventory syncing.
  • Real-time syncing and bulk editing features that save time and reduce manual work.
  • Flexibility and customization options for product listings across platforms.
  • Proactive support team providing setup assistance and advanced feature guidance.

Common Concerns

  • Issues with cancellation and unexpected billing after service termination.
  • The app can be initially confusing or intimidating for new users.
  • Problems with incomplete syncing, particularly for certain order and inventory management functionalities.
  • User interface noted as clunky by some reviewers, requiring improvement.
  • Specific challenges in handling order integration features, especially for US sellers.

Final Thoughts

The "Etsy Integration ‑ CedCommerce" app is valued for its ability to streamline the operations between Shopify and Etsy, with its customer service frequently highlighted as a standout feature. While it greatly eases inventory and product management tasks, users should be aware of some reported billing concerns and initial setup challenges. Nonetheless, its robust features and dedicated support make it a recommended tool for serious Etsy sellers aiming to optimize their ecommerce efficiency.

Musically Minted

Sep 03, 2025  on Shopify

I've had a very good experience with the whole team at CEDCommerce. It has been a game changer for our business being able to manage all of our Etsy orders in our Shopify dashboard. When there is an issue, the team is always there to help, no matter what time it is. They are fast and friendly. 10/10

Milla Milla

Sep 03, 2025  on Shopify

The language support is a lie. I had to manually translate all my products. I found out that not all the languages are supported only after payment.

Impact Gift Boutique

Aug 25, 2025  on Shopify

This app is TERRIBLE. I used it for a very short while because during that time I had so many issues that did not get resolved. The support was wonderful at first especially with helping get it installed and set up. They tried to get me to leave a review immediately and thankfully Shopify will not allow reviews if you're in a trial phase. *DO NOT* leave a review until you have been using it for a while and be *WARY* of the positive reviews on here because they try to get you to leave a review anytime you use support. They were great in the beginning but I quickly found that would not be the longer term experience. But then - when I had issues that I contacted them about they would tell me they would get back with me within a certain timeframe only to not do so. I had to follow up with them and the issues I had were not getting resolved. Finally I uninstalled it and they begged me to re-install. When I would not, they begged me to set up a meeting to discuss the issues, claiming they just wanted to learn what happened to improve. I was willing but I requested a refund because I had paid for a full year up front. They denied my request at first, then told me I would get a refund when I pointed out they were stealing my money if they did not refund me for the amount covering the time I was not using the app. I told them I would challenge the entire amount through the payment processor if they would not agree to refund for the time I had not used the app. Once I saw the refund, I said I would schedule a meeting. They continued asking me to schedule it, said the refund was coming it and *of course* it never showed up. Weeks had passed by this time and then I had to wait additional weeks to go through the dispute process. I kept all documentation which served me well because I finally got the refund from the payment processor. *BEWARE* of using this app. Look at the other negative reviews -- I wish I had before installing it. It was a nightmare overall. I have found another app that is amazing - have been using it for several months and it's a night and day difference. It is one of the ones with the tag "Built for Shopify" which I think could be part of what makes the difference.

QUANTUM PEOPLE

Aug 21, 2025  on Shopify

I’m very pleased with the service, especially with Dhruv, who does an excellent job managing my Etsy integration account.

Cheers Pickleball

Aug 21, 2025  on Shopify

The support is very responsive and super helpful. I am just starting out and find the resources engaging and educational. thanks

Runnerisms

Aug 20, 2025  on Shopify

I recently integrated CEDCommerce into my Shopify store so I could expand into Etsy - and I should've done this so much earlier. What intimidated me for years has been super simple and I'm getting my inventory optimized and live way faster than I could've ever anticipated. Dhruv and the support team have been awesome any time I've had a question - and they've helped me dial in the integration smoothly. I definitely recommend CEDCommerce!

Madison Nicole Design

Aug 20, 2025  on Shopify

Customer service with CedCommerce is good and app is fairly easy to use. Utkarsh was very helpful and available to meet with us on GoogleMeet to walk us through initial set up and any issues we ran into. Traffic has not picked up on our site so we ultimately decided to stop using the app. May use again in the future.

Cherrypick

Jul 31, 2025  on Shopify

The CedCommerce Etsy Integration App is a great medium in connecting my Etsy shop with Shopify, the app features various functions to make things easy and manageable. Would highly recommend it! Shout out to Dhruv for the white glove service.

Cautiously Reckless

Jul 23, 2025  on Shopify

I cannot express how much I appreciated all the one-on-one support from them. I had multiple products not syncing and they took the time to get them all synced for me. They were able to understand my concerns/issues and get them resolved quickly. The response time from sending in my issue to getting it resolved was amazing. Highly recommend this integration app.

Amaroo

Jul 18, 2025  on Shopify

Customer service with CedCommerce is very good! They were able to talk me through on chat support until I got a live agent. Anyatra was amazing to talk to on chat support and she was able to meet with me on GoogleMeet to walk me through exactly the issues I was facing! I definitely recommmend Anyatra and CedCommerce!

onlyyoujewelry

Jul 16, 2025  on Shopify

This app feels outdated and lacks the essential functionality required for modern e-commerce workflows. It auto-publishes products without proper control, offers limited customization options, and makes the listing management unnecessarily complex. I expected a much more intuitive and flexible solution in 2025. Unfortunately, it's easier to work manually than through this app.

TotalPartyChill

Jul 10, 2025  on Shopify

The support team is great, they fix any issue I have. This is great integration to, because it takes a lot of the work out of having etsy as a sales channel!

Kingdom of Brooklyn Vintage

Jul 02, 2025  on Shopify

The CED team has been great helping me with my Etsy and Shopify stores. I have been able to update inventory and listings for both stores easily. When I have needed help they have quickly set up a meeting with me.

atthemoment

Jul 01, 2025  on Shopify

CedCommerce was just the app my company was looking for to easily sync our existing Shopify catalog to Etsy. With over 3000 products, an app with a strong customer support team was crucial to our success. Thank you for always being so responsive and quick to answer questions. This app is a great solution for anyone who is looking to get started selling on the Etsy platform, without starting from scratch.

Powercall Sirens LLC

Jun 27, 2025  on Shopify

We recently started working with CED again and the ease of setup and the imimediate support were what sold me. We had this setup within a few hours and it works perfectly. If you are looking for a program that takes yor shopify products to Etsy, this is it. I appreciate all your help in setting up and helping us succeed! David Fierstien Powercall Sirens LLC

RedCrocus

Jun 25, 2025  on Shopify

CedCommerce has been really helpful in integrating my data with other platforms and they have also created custom functionalities specifically for our data and our needs. The CedCommerce support has been really helpful throughout the entire process!

Free Spirited

Jun 25, 2025  on Shopify

I’ve been using CEDcommerce to manage my Etsy integration, and the platform has made syncing products and managing inventory so much easier. A special shoutout to Dhruv, who went above and beyond to help me troubleshoot an issue with bulk editing. His support was prompt, clear, and incredibly helpful — he made sure everything was resolved quickly and efficiently. Highly recommend CEDcommerce for anyone looking to streamline their Etsy operations with top-notch customer support. Thanks again, Dhruv and team!

FabCreates

Jun 23, 2025  on Shopify

Utkarsh was amazing! Super helpful from beginning to end. We did the integrations in minutes. Highly recommend. Utkarsh very professional. Great Service

My Store

Jun 09, 2025  on Shopify

CedCommerce is great for a quick way to sync your products from Etsy to Shopify. I would also like to praise them for their customer service. Fahad helped me when I was struggling to get all of my products listed by showing me a simple fix I had missed with shipping profiles. I would recommend this app to anyone who needs to sync products between Etsy and Shopify.

Bandanas-by-Michelle

Jun 04, 2025  on Shopify

CedCommerce - Utkarsh was very helpful in updating my Etsy/Shopify integration. Had over 1500 products to go through and took the time to make sure are products that are listed are up to date and all future products will be entered the correct way. Great customer service. Thank you

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