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Customer reviews: EcomSend Pop Ups, Email Popups

Develop by Channelwill

EcomSend is a powerful Shopify app designed to streamline email marketing for eCommerce stores. This review covers its features, pricing, and user experiences to help merchants decide if it fits their needs.

Reviews (12,528)

Overall rating
5

What Merchants Think

Merchants have expressed overwhelmingly positive feedback about "EcomSend Pop Ups, Email Popups." Users appreciate the app’s ease of use, efficiency, and comprehensive features. The customer support team is frequently highlighted for its quick, friendly, and helpful service, enhancing user experience and setup process further. Overall, merchants find the app to be a highly effective and reliable tool for boosting email subscriptions and enhancing customer engagement.

Key Strengths

  • Exceptional customer support: quick responses and efficient service.
  • Ease of use with a user-friendly interface.
  • Free to use with no hidden charges.
  • Comprehensive customization options for popups.
  • Effective in increasing email subscriptions and boosting conversions.
  • Seamless integration with Shopify and compatibility across devices.
  • Brand removal option available even on free version.

Common Concerns

  • Limited template options for some users.
  • Desire for more advanced customization options without needing CSS knowledge.
  • Some users desire additional features like timer settings for popups.

Final Thoughts

EcomSend Pop Ups, Email Popups is highly recommended by users for its simplicity, rich feature set, and robust customer support. It proves to be a game-changer for merchants seeking to enhance their online marketing efforts through effective email capture and customer engagement strategies. With its free offering and easy-to-navigate setup, it stands out as a valuable tool for Shopify store owners.

CoreLift

Nov 17, 2024  on Shopify

EcomSend Popups is an absolute game-changer for anyone looking to boost conversions and grow their email list effortlessly. The setup was seamless, and the customization options allowed me to create beautiful, on-brand popups that fit perfectly with my store's theme. One of the standout features is the smart targeting—it ensures my popups reach the right audience at the right time, increasing sign-ups and engagement without feeling intrusive. A special shoutout to Mig from the support team! Their guidance and quick responses made the entire process so smooth. They went above and beyond to ensure everything was set up perfectly for my store. Truly exceptional service! If you're serious about growing your store and connecting with your customers, EcomSend Popups is a must-have. Highly recommend! ✨

SiberianPaw

Nov 16, 2024  on Shopify

Excellent configuration, exceptional attention from your team. It works according to what they promise, the only thing I would like is for them to translate the application into Spanish later. Otherwise everything is perfect.

Asho Designs

Nov 16, 2024  on Shopify

Quick customer service, free and easy to use. Can easily remove ecomsend branding to look more professional and customized to your shop.

Mâche Pas Tes Mots

Nov 15, 2024  on Shopify

parfait, facile à faire et à intégrer dans shopify. J'ai demandé de l'aide pour poser une question et la personne à été très réactive et très gentille. Merci (Perfect, easy to set up and integrate into Shopify. I asked for help to ask a question, and the person was very responsive and kind. Thank you.)

Glow Girl

Nov 15, 2024  on Shopify

Just setting it up, but it seems pretty great so far. I also had a question and the support responded very quickly in the chat.

The Watch Co Australia

Nov 15, 2024  on Shopify

Wonderful customer service from Ria! The app has been easy to use and exactly what i wanted for my site.

Gardenshop.si

Nov 13, 2024  on Shopify

Very easy to use and install. Maybe you could develop an additional field to collect phone numbers and date of birth. Then it would be perfect.

Warrior Plunge

Nov 12, 2024  on Shopify

Marj was very helpful and provided very helpful support. MY only disappointment was that in the old store we collected emails but not the first names. And when it came to importing the emails she said that she was unable to extend help there which is perfectly understandable as that was under Shopify control. So strangely i now have a lot of customers with no first names and only their emails as their names. Marj said that that depends on the set up of the app so it seems that its the earlier person who set up the shop that made the mistake. I could understand some people not putting in their real names or maybe even not filling it up which should be made mandatory (by the app) Otherwise when emails are sent out we would have their email addresses in pace of their names when the email is sent out.

Voyage Vibes

Nov 11, 2024  on Shopify

Exceptional service from start to finish! The staff was attentive, warm, and went above and beyond to make everything perfect. Truly a 5-star experience!

PAOLOREFLEX

Nov 10, 2024  on Shopify

I'm new to Shopify and the guidance I've received from EcomSend was very much appreciated. Jane was very responsive and friendly, helping me with a couple of steps in the set-up, very quickly and efficiently - even suggesting useful tips for better customisation of their widget!

NBME

Nov 10, 2024  on Shopify

Ecomsend Popup has been fantastic for boosting our engagement and conversions! The tool is intuitive, and their customer service team is always responsive and ready to assist with any questions. I highly recommend it to anyone looking to improve their online store's performance!

Pet Loverz

Nov 09, 2024  on Shopify

Very friendly customer support. Well done UX and UI, very easy to use and understand. Definitely recommend this app.

njulinen

Nov 08, 2024  on Shopify

Fürs erste einfach zu bedienen und zweckmäßig. Als kostenloses Marketinginstrument m.E. hilfreich. Ich bin gespannt, ob sich daraus mehr Zuwachs an Abonnenten und Kunden realisieren lassen. Danke!

Hello Sunday

Nov 07, 2024  on Shopify

I've only just installed it - extremely easy to install, looks modern and has some simple customizations.

MORABITA Swimwear

Nov 06, 2024  on Shopify

This App was so easy to use. Very straight forward and direct especially for first time users! I would highly recommend. Also the support team were super friendly, response time was beyond efficient and very informative.

Lion Eyes Jewelry

Nov 05, 2024  on Shopify

This app is so clean and organized and VERY user friendly! And the live help is very friendly and helpful!

Amxnx

Nov 04, 2024  on Shopify

Very useful pop-up plug-in. I have used this pop-up plug-in on three websites. It has improved website conversion and is worth recommending.

Kärcher Moldova

Nov 04, 2024  on Shopify

A utility that really works well, a lot of settings and the friendliest staff always ready to help you

InWin EU eStore

Nov 04, 2024  on Shopify

I would highly recommend this to any Shopify user—you definitely need to download and try it out. The interface is simple, easy to understand, and quick to set up for your online store. Most importantly, the customer support team is friendly, responsive, and highly efficient. If there's 6 STARS ratings, they should own it.

Spicy Sweaters

Nov 03, 2024  on Shopify

So easy to setup especially with the amazing support. Chat response within one minute and very professional. Highly recommend!

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