EcomSend Pop Ups, Email Popups logo

Customer reviews: EcomSend Pop Ups, Email Popups

Develop by Channelwill

Reviews (12,004)

Overall rating
5

What Merchants Think

Merchants have expressed overwhelmingly positive feedback about "EcomSend Pop Ups, Email Popups." Users appreciate the app’s ease of use, efficiency, and comprehensive features. The customer support team is frequently highlighted for its quick, friendly, and helpful service, enhancing user experience and setup process further. Overall, merchants find the app to be a highly effective and reliable tool for boosting email subscriptions and enhancing customer engagement.

Key Strengths

  • Exceptional customer support: quick responses and efficient service.
  • Ease of use with a user-friendly interface.
  • Free to use with no hidden charges.
  • Comprehensive customization options for popups.
  • Effective in increasing email subscriptions and boosting conversions.
  • Seamless integration with Shopify and compatibility across devices.
  • Brand removal option available even on free version.

Common Concerns

  • Limited template options for some users.
  • Desire for more advanced customization options without needing CSS knowledge.
  • Some users desire additional features like timer settings for popups.

Final Thoughts

EcomSend Pop Ups, Email Popups is highly recommended by users for its simplicity, rich feature set, and robust customer support. It proves to be a game-changer for merchants seeking to enhance their online marketing efforts through effective email capture and customer engagement strategies. With its free offering and easy-to-navigate setup, it stands out as a valuable tool for Shopify store owners.

De workshop

Nov 02, 2024  on Shopify

I was helped by their customer service chat (Mig was her name) She was a wealth of knowledge and knew exactly how to help me and corrected my pop up issue immediately! great service

Carissimi | Crafted in Italy, Designed in Scandinavia

Nov 02, 2024  on Shopify

Very easy to use and the customer service was out of this world. It took less than 30 seconds for Mig to respond to every inquiry and very easy to do customizations that we needed to do.

Let's Mahj-On!

Oct 29, 2024  on Shopify

The app was easy to set up. I did have a question and had to reach out to support and was chatting with someone within seconds and they solved my issue!

Smarty Chef

Oct 29, 2024  on Shopify

really a great application every thing is easy to set up and the result is really very helpful for my store. and also a very helpful and very fast assistance. Thanks Mig !!

UFT | Useful Things Shop

Oct 29, 2024  on Shopify

I recently had the opportunity to experience EcomSend, and overall, everything was alright. The quality met my expectations, and I found it to be a reliable choice for my needs.

Karen Topp

Oct 28, 2024  on Shopify

So far, so good! Encountered a glitch with access to the menu to edit my popup, but got some helpful advice from the team immediately, so I am happy and looking forward to seeing what this app can do for me.

Boshmo

Oct 28, 2024  on Shopify

Super easy to set up and assistance is provided immediately. Thanks a lot Marj for your quick support :)

Hello Milo

Oct 27, 2024  on Shopify

The support is great! I was able to easily get ahold of someone to help me and it was a very fast resolution!

Era of Energy

Oct 26, 2024  on Shopify

Great experience, design and flow. I like the ease of setup and the options available for different versions of the popup. Customer service was spot on and quick to remove the Ecom branding for free.

Grand Toys | Fun Educational & Creative Play for Kids

Oct 25, 2024  on Shopify

Loved it, very quick support. answered: 1. where do I add discount code? 2. can you remove your branding? Answered, yes sure. done.

Social Box

Oct 24, 2024  on Shopify

The team is fantastic. They're always ready to provide support and quick to offer a solution, even if it's beyond their scope. I highly recommend EcomSend and the entire Channelwill Team.

Kalitera

Oct 24, 2024  on Shopify

Super easy to setup, does exactly what it's supposed to do, with really kind and helpful support that help you with everything you need

Good Times Tequila

Oct 21, 2024  on Shopify

Just downloaded the app and seems to be working really great. The Support team is VERY responsive and impressed how well they helped get a function applied to the widget. Looking forward to using this app on other stores of mine <3

La Ragazza Coi Braccialetti

Oct 16, 2024  on Shopify

L'app funziona molto bene e il supporto è super superveloce, anche la versione base è molto utile.

PeacockLight

Oct 15, 2024  on Shopify

Very good app. I highly recommend this to anyone who wants to help increase their conversion rate! This app has everything I needed for my store Very great customer support as well! Jane did a very good job helping me remove the watermark in less than 5 minutes. I'm happy that I installed such a great app.

PureNordic

Oct 15, 2024  on Shopify

Genuinely the best customer service i have experienced on Shopify! Great support and definitively a must have app for all websites! Best in Shopify.

Rotten Dad

Oct 15, 2024  on Shopify

Just got it 3 weeks ago. So far it works great. Still working on getting the right setting for the most conversions.

SuperTech Lights

Oct 15, 2024  on Shopify

EcomSend has been incredibly helpful with their 24/7 support! Every time I had a question, they were there to assist me promptly. Their app offers fantastic features, and the fact that many of them are available for free is absolutely amazing.

Luxe Coastal Home

Oct 14, 2024  on Shopify

Jane replied instantly to my query and removed the Ecom Branding from my pop which is working great!

Soft Life By Nuit

Oct 10, 2024  on Shopify

I would recommend this app to users because - Fast response -Answers questions precisely and does not generalize - Shows you exactly where you need to find the answers to the questions and also a step-by-step

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