Wonderful customer service from Ria! The app has been easy to use and exactly what i wanted for my site.

Very easy to use and install. Maybe you could develop an additional field to collect phone numbers and date of birth. Then it would be perfect.

Marj was very helpful and provided very helpful support. MY only disappointment was that in the old store we collected emails but not the first names. And when it came to importing the emails she said that she was unable to extend help there which is perfectly understandable as that was under Shopify control. So strangely i now have a lot of customers with no first names and only their emails as their names. Marj said that that depends on the set up of the app so it seems that its the earlier person who set up the shop that made the mistake. I could understand some people not putting in their real names or maybe even not filling it up which should be made mandatory (by the app) Otherwise when emails are sent out we would have their email addresses in pace of their names when the email is sent out.

Exceptional service from start to finish! The staff was attentive, warm, and went above and beyond to make everything perfect. Truly a 5-star experience!

I'm new to Shopify and the guidance I've received from EcomSend was very much appreciated. Jane was very responsive and friendly, helping me with a couple of steps in the set-up, very quickly and efficiently - even suggesting useful tips for better customisation of their widget!

Ecomsend Popup has been fantastic for boosting our engagement and conversions! The tool is intuitive, and their customer service team is always responsive and ready to assist with any questions. I highly recommend it to anyone looking to improve their online store's performance!

Very friendly customer support. Well done UX and UI, very easy to use and understand. Definitely recommend this app.

Fürs erste einfach zu bedienen und zweckmäßig. Als kostenloses Marketinginstrument m.E. hilfreich. Ich bin gespannt, ob sich daraus mehr Zuwachs an Abonnenten und Kunden realisieren lassen. Danke!

I've only just installed it - extremely easy to install, looks modern and has some simple customizations.

This App was so easy to use. Very straight forward and direct especially for first time users! I would highly recommend. Also the support team were super friendly, response time was beyond efficient and very informative.

This app is so clean and organized and VERY user friendly! And the live help is very friendly and helpful!

Very useful pop-up plug-in. I have used this pop-up plug-in on three websites. It has improved website conversion and is worth recommending.

A utility that really works well, a lot of settings and the friendliest staff always ready to help you

I would highly recommend this to any Shopify user—you definitely need to download and try it out. The interface is simple, easy to understand, and quick to set up for your online store. Most importantly, the customer support team is friendly, responsive, and highly efficient. If there's 6 STARS ratings, they should own it.

So easy to setup especially with the amazing support. Chat response within one minute and very professional. Highly recommend!

Really well created app. Works with my theme out of the box and has really nice options for different pop up types like a standard modal and a spinner. Great overall experience for my website visitors and helps lead to increased amount of email subscribers.

FYI do not use if you are in the UK as there is no double opt in functionality so it doesn't comply with GDPR. Otherwise it would have been great.

Mig has been really helpful and really accommodating. I didn't feel silly asking the basic questions around the app. Thank you MIG,

I was helped by their customer service chat (Mig was her name) She was a wealth of knowledge and knew exactly how to help me and corrected my pop up issue immediately! great service

Very easy to use and the customer service was out of this world. It took less than 30 seconds for Mig to respond to every inquiry and very easy to do customizations that we needed to do.