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Customer reviews: EcomSend Pop Ups, Email Popups

Develop by Channelwill

Reviews (12,018)

Overall rating
5

What Merchants Think

Merchants have expressed overwhelmingly positive feedback about "EcomSend Pop Ups, Email Popups." Users appreciate the app’s ease of use, efficiency, and comprehensive features. The customer support team is frequently highlighted for its quick, friendly, and helpful service, enhancing user experience and setup process further. Overall, merchants find the app to be a highly effective and reliable tool for boosting email subscriptions and enhancing customer engagement.

Key Strengths

  • Exceptional customer support: quick responses and efficient service.
  • Ease of use with a user-friendly interface.
  • Free to use with no hidden charges.
  • Comprehensive customization options for popups.
  • Effective in increasing email subscriptions and boosting conversions.
  • Seamless integration with Shopify and compatibility across devices.
  • Brand removal option available even on free version.

Common Concerns

  • Limited template options for some users.
  • Desire for more advanced customization options without needing CSS knowledge.
  • Some users desire additional features like timer settings for popups.

Final Thoughts

EcomSend Pop Ups, Email Popups is highly recommended by users for its simplicity, rich feature set, and robust customer support. It proves to be a game-changer for merchants seeking to enhance their online marketing efforts through effective email capture and customer engagement strategies. With its free offering and easy-to-navigate setup, it stands out as a valuable tool for Shopify store owners.

VivaNutrition.uk

Aug 22, 2024  on Shopify

Professionalism is the word! But we can also add courtesy, patience, proactivity, and speed. It's rare to see companies that are truly helpful and concerned with solving their customers' problems. Congratulations and keep it up!

Office Human

Aug 22, 2024  on Shopify

I'm going to keep it short and to the point: it's free, amazing customer support, replies in seconds, it's built for Shopify, it works flawlessly, it just does its job. 10/10

JCN Associates

Aug 21, 2024  on Shopify

Simply amazing! Customer support is reliable and super helpful! Thanks to Ria for answering my question quickly and in a very straightforward manner!

Dynamifit Oy

Aug 21, 2024  on Shopify

Todella nopea ja selkeä totetuttaa sekä selkeä. Vasta aloittevallakin meni varmaan 15 minuuttia :)!

SIVARIO

Aug 20, 2024  on Shopify

It's really the quality I was looking for in terms of interface. The support team was really fast and friendly.

Laligra

Aug 19, 2024  on Shopify

Customer service was very responsive and very helpful. Incredible what they are providing for free! Highly recommend!

Touch of Ebony

Aug 19, 2024  on Shopify

I would rate their service much higher than 5 stars. They are very helpful and the message popped up so quickly after I typed it in. The questions that I needed answered, they were answered spot on and even pointed out what I didn't do on my end. I now have a discount popup for my website. Absolutely great service. I recommend this app for sure. Thanks guys!!!

Resore

Aug 18, 2024  on Shopify

The app works great, very customisable, and it's free!!! The support team actually recomves the "powered by ecom" text if you ask them, there is no hidden requirement. Thanks to the team for the great app!

magicguardian

Aug 18, 2024  on Shopify

It's great. Thank you so much, Leslie, for your quick replies and for solving my issue. Satisfied with your service.

Improve Center

Aug 17, 2024  on Shopify

Amazing App. Super easy to use. Almost everything is all set up automatically and ready to go. The support team is so fast on solving any issue you face.

Linen World

Aug 16, 2024  on Shopify

Awesome support, Mig was quick and wonderful. The app is also good we have collected many subscribers from popups.

OneHotBook

Aug 16, 2024  on Shopify

Zatím začínáme, ale podporu mají velmi ochotnou a rychlou, věřím, že i nástroj bude fungovat dobře – pop-up okna se upravují snadno. Dle dosavadních zkušeností mohu doporučit ;)

Lightswire

Aug 16, 2024  on Shopify

The app is awesome because It's free and the visuals are cool. Great help from the Leslie, the customer support agent who assisted me. Overall I recommend this app to anyone who needs an email pop up app for customers.

Wyldware Kitchen US

Aug 16, 2024  on Shopify

Great app, simple but flexible enough for my needs. It does the job and the customer support staff are really responsive.

Kbeauty Sale | Authentic Korean Skincare Products

Aug 15, 2024  on Shopify

Excellent app, especially considering it's free. Support is fantastic; Leslie quickly helped remove Ecomsend branding. Highly recommended!

i-Xyra

Aug 14, 2024  on Shopify

I just installed the app and needed some assistance, which was provided immediately. So far this app and the support service are great.

Prowallet

Aug 14, 2024  on Shopify

The plugin does exactly what you expect it to do. And if you have any questions the customer service through chat is super fast, kind and helpfull. Would recommend this tool if you wanna start exploring options to increase your conversion rate.

All About Planties

Aug 13, 2024  on Shopify

It’s a great option for customizing email popups. I had an inquiry and chatted with them; they were super responsive and helpful. Thanks!

LitLoot

Aug 13, 2024  on Shopify

Easy to use and create a custom Pop up. Able to customise to my theme and colours and make it just how I wanted it.

Hojo

Aug 10, 2024  on Shopify

Absolutely must for serious shopify stores. I used this to get customers to join my whatsapp groups. Support is amazing and extremely friendly

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