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Customer reviews: Trustoo Pop ups, Email Popups

Develop by Channelwill

EcomSend is a powerful Shopify app designed to streamline email marketing for eCommerce stores. This review covers its features, pricing, and user experiences to help merchants decide if it fits their needs.

Reviews (7,104)

Overall rating
5

What Merchants Think

Merchants have expressed overwhelmingly positive feedback about "EcomSend Pop Ups, Email Popups." Users appreciate the app’s ease of use, efficiency, and comprehensive features. The customer support team is frequently highlighted for its quick, friendly, and helpful service, enhancing user experience and setup process further. Overall, merchants find the app to be a highly effective and reliable tool for boosting email subscriptions and enhancing customer engagement.

Key Strengths

  • Exceptional customer support: quick responses and efficient service.
  • Ease of use with a user-friendly interface.
  • Free to use with no hidden charges.
  • Comprehensive customization options for popups.
  • Effective in increasing email subscriptions and boosting conversions.
  • Seamless integration with Shopify and compatibility across devices.
  • Brand removal option available even on free version.

Common Concerns

  • Limited template options for some users.
  • Desire for more advanced customization options without needing CSS knowledge.
  • Some users desire additional features like timer settings for popups.

Final Thoughts

EcomSend Pop Ups, Email Popups is highly recommended by users for its simplicity, rich feature set, and robust customer support. It proves to be a game-changer for merchants seeking to enhance their online marketing efforts through effective email capture and customer engagement strategies. With its free offering and easy-to-navigate setup, it stands out as a valuable tool for Shopify store owners.

Chibi Couture by Isabel Cruz

Oct 05, 2024  on Shopify

Super helpful and customer service was polite and quick in their response in the chat when I needed "Powered by" to be taken out. So far it works great, no complaints.

The Brasstown

Oct 04, 2024  on Shopify

I’ve been using the Spin the Wheel app on my eCommerce store for a few months now, and it has truly transformed the way customers engage with our site. It’s fun, interactive, and keeps visitors excited about shopping.

Noisy Guard TM

Oct 03, 2024  on Shopify

Great app and equally great support. Today Mig solved my problem in a few minutes. I strongly recommend

PureSelect

Oct 03, 2024  on Shopify

I have experienced very nice and professional support with my agent Jane who solved all my issues and concerns promptly.

Le sens des choses

Oct 02, 2024  on Shopify

Bonne expérience avec cette expérience. J'ai eu besoin de l'aide du support et Jane a su m'aider rapidement. Je recommande cette application !

Crux Gear

Oct 02, 2024  on Shopify

Great app, easy to use and fit for purpose. Tessa from Customer service was excellent! Answered within a few seconds and provided a solution within minuntes. Highly reccomend!

La mia Dolce Annina

Oct 01, 2024  on Shopify

The experience has been extremely positive: support gives immediate help and helps you with any problem. Recommend 100%

A Year of Us

Oct 01, 2024  on Shopify

Support is CRAZY FAST. Documentation is great as well - helps more savvy people troubleshoot on their own.

Verdant Furniture

Sep 30, 2024  on Shopify

The support team was very helpful. The task that i was having issues with didn't seem that easy to fix, but we got it done! Very responsive team, very great to deal with. Thank you again!

RUSHOURE

Sep 30, 2024  on Shopify

De app werkt erg goed samen met shopify, customer services is erg snel en vriendelijk. Als je opzoek bent naar een app waar je met je free-plan meeste kan gebruiken die de app aanbied dan is deze app voor jou!

SAAAH

Sep 30, 2024  on Shopify

Easy to use and very versatile. What I loved was the customer support. Leslie immediately answered my queries and was very patient and understanding in helping me modify the changes. She even gave me additional feedback to help make my popup better without me even asking. Highly recommend this app.

NIURISS

Sep 29, 2024  on Shopify

Easy to use with extensive customization options for both display rules and appearance. We primarily use it for informational pop-ups, but it's versatile enough to be used for prize draws and other purposes. The interface is user-friendly, and the customer support is excellent and knowledgeable.

Puzzery

Sep 29, 2024  on Shopify

Fast, great support. Came for the exit intent pop up, but stayed for the multilingual features. 10/10.

Pearlita

Sep 29, 2024  on Shopify

I Just installed and customized this app. So far, it has been a great experience, it is very user-friendly design. Ask their customer team helping me to remove the 'in-powered by EcomSend', the response from Jane was quick, friendly and helpful!

JAIME LOUISE

Sep 29, 2024  on Shopify

Jane helped set up my pop up app and create an email pop up on my page! She walked me through every single step and was patient, as I had some trouble figure it out. She was great!!

Muslim On Paper

Sep 29, 2024  on Shopify

Seriously good customer service! Fast and Jane sorted out what I wanted. Many thanks! OK, so this is super easy to use, I mean simple clear layout, customisable,not too fancy, but looks good - thank you so much for this.

HNDKSH online shop

Sep 28, 2024  on Shopify

Ich war mit dem EcomSend Branding unter meinem Pop up überhaupt nicht zufrieden und wollte, dass dieses entfernt wird. Dafür habe ich den Chat kontaktiert und nach nicht einmal 20 Sekunden war das Problem schon gelöst und das Branding wurde entfernt. Vielen Dank für die schnelle Hilfe :))

Mr LED Ltd

Sep 26, 2024  on Shopify

Excellent App, simple to use and supported by a friendly and enthusiastic team. Highly recommended for anyone looking for an effective pop up and email marketing tool to improve their Shopify performance.

Looke cipő

Sep 26, 2024  on Shopify

We use the app for three of our stores. It is a reliable solution that works and is also free. The support team always provides quick assistance.

QuirkShelv

Sep 25, 2024  on Shopify

So far so good! Very happy with the easy functionality and integration, helpfulness of support and that the essentials are all free.

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