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Customer reviews: EcomSend Pop Ups, Email Popups

Develop by Channelwill

Reviews (12,018)

Overall rating
5

What Merchants Think

Merchants have expressed overwhelmingly positive feedback about "EcomSend Pop Ups, Email Popups." Users appreciate the app’s ease of use, efficiency, and comprehensive features. The customer support team is frequently highlighted for its quick, friendly, and helpful service, enhancing user experience and setup process further. Overall, merchants find the app to be a highly effective and reliable tool for boosting email subscriptions and enhancing customer engagement.

Key Strengths

  • Exceptional customer support: quick responses and efficient service.
  • Ease of use with a user-friendly interface.
  • Free to use with no hidden charges.
  • Comprehensive customization options for popups.
  • Effective in increasing email subscriptions and boosting conversions.
  • Seamless integration with Shopify and compatibility across devices.
  • Brand removal option available even on free version.

Common Concerns

  • Limited template options for some users.
  • Desire for more advanced customization options without needing CSS knowledge.
  • Some users desire additional features like timer settings for popups.

Final Thoughts

EcomSend Pop Ups, Email Popups is highly recommended by users for its simplicity, rich feature set, and robust customer support. It proves to be a game-changer for merchants seeking to enhance their online marketing efforts through effective email capture and customer engagement strategies. With its free offering and easy-to-navigate setup, it stands out as a valuable tool for Shopify store owners.

Capy

Jun 24, 2024  on Shopify

For a free app that monetizes in other ways (app referrals, etc.) this is the perfect app for adding a newsletter / subscriber popup to your shopify store. We're a newer shop (open 3 months) and finding well-built and well-supported apps like this for cheap or free is a godsend, given how much missing basic functionality shopify has on its platform. EcomSend Popups has plenty of customizability to get you off the ground as a new shop and I don't expect I'll need to "upgrade" to a more robust popup subscriber tool or product for a long time to come. FWIW I've implemented a popup on my home page and collection pages, then a separate "reminder" popup on the cart page. I've averaged about 3% on the homepage/landing page popup and 30% on the cart page popup. Marry this with the free Shopify email automations and you can get some decent and reasonable starter email automation campaigns up and running in no time. The support is also super responsive and helpful. Thanks!

Avó Teté - Wine Shop

Jun 24, 2024  on Shopify

The app is super usefull and easy to set up. Special thanks to Mig who was outstanding while helping me to set-up the app. Would recommend 10/10

Superior Badge

Jun 23, 2024  on Shopify

Loving this so far! Mig helped to take off the powered by Ecom at the bottom and now it looks very on brand and professional.

Elysian Luxury

Jun 23, 2024  on Shopify

It's 5:30AM Eastern US and they are STILL RESPONDING IN UNDER ONE MINUTE. Literally what better can customer service get lol.

Up Glad

Jun 23, 2024  on Shopify

Customer service is 10/10! Had no idea what I was doing and Kelly was patient enough to guide me through the entire process.

thebasicproduct

Jun 22, 2024  on Shopify

Mig was quick to respond and helped me with other queries i have when setting up. Appreciate the quick response on a weekend. Thanks!

Desportos Náuticos de Alvor

Jun 22, 2024  on Shopify

Super useful app, the customer support is amazing! Special thank you to Mig, who went the extra mile to solve our questions. Keep up with this great app!

Regal Beauty Ldn

Jun 21, 2024  on Shopify

The app is easy to use and the assistance from Mig was amazing. I only downloaded the app today & I received the support I needed, to get everything up and running in no time. Thanks again Mig!

Peter Fields

Jun 21, 2024  on Shopify

Leicht zu installieren und der Kundensupport ist hervorragend. Eine großartige App, besser geht es nicht.

LOFT BRAND

Jun 20, 2024  on Shopify

Fácil de programar. Intuitiva. E permite que se coloque uma "side bar" para que os clientes que não subscrevam de imediato sejam aliciados a isso durante a sua navegação no site.

The Colors of a Woman

Jun 20, 2024  on Shopify

I contacted the support and Mig was so helpful, I was guided through the settings and the issues got solved in no time. Thank you, I'm really appreciating how easy the app and flow is!

Super Plak Inc.

Jun 20, 2024  on Shopify

They are very quick to respond and super helpful. Would recommend as a great service to provide Pop Ups!

Magnetic Memories

Jun 19, 2024  on Shopify

It works great and integrates perfectly with Shopify. The customer chat support is super helpful if you are ever confused or need help.

seidenland.ch

Jun 19, 2024  on Shopify

Very fast and friendly support! Popup widget is easy to setup and has a lot of customization possibilities. Great App! Thank you very much!

TheWhiteningStore.com

Jun 19, 2024  on Shopify

This popup is an excellent and simple addition to my website. The popup itself hasn't slowed down the website page load speed, where the previous one I was using added 2 seconds to load speed. Customer support is fast and efficient - they solved my requests while we were on chat and were thorough in their communication afterwards. I'm seeing a 2.5% conversion rate while using a "email sign up for discount" style popup. Thanks for your help team!

generationmerch

Jun 19, 2024  on Shopify

Amazing app. Does exactly what it's supposed to do: pop up and capture mails. Many options to modify your pop up. Customer service was five star. They were there when I needed them to help me set things up. I highly recommend using Ecom Send pop ups! Thanks, Leslie, for all your much appreciated help and for checking to make sure that everything was ready for launch

BAOBABA

Jun 18, 2024  on Shopify

The smoothest setup process, great features for design & customization, quick and helpful chat-support.

La IDA

Jun 18, 2024  on Shopify

5/5 They even remove the Branding for free. Support is excellent, the App works like a Charm... Thank you!

OTIS VITO

Jun 17, 2024  on Shopify

GREAT APP WITH EASY SET UP AND WORKS ON MY WEBSITE EXCELLENTLY. THIS APP IS HIGHLY RECOMMENDED, THANKS TO THE DEVELOPER AND THE TEAMS!

The Hugger Pillow

Jun 17, 2024  on Shopify

I haven't made any sales yet, but adding this to the store was super easy and access to support was really amazing and quick. Also, it's mind blowing what you get for free off the bat as people have mentioned - thank you for being you!

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