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Customer reviews: Trustoo Pop ups, Email Popups

Develop by Channelwill

EcomSend is a powerful Shopify app designed to streamline email marketing for eCommerce stores. This review covers its features, pricing, and user experiences to help merchants decide if it fits their needs.

Reviews (7,104)

Overall rating
5

What Merchants Think

Merchants have expressed overwhelmingly positive feedback about "EcomSend Pop Ups, Email Popups." Users appreciate the app’s ease of use, efficiency, and comprehensive features. The customer support team is frequently highlighted for its quick, friendly, and helpful service, enhancing user experience and setup process further. Overall, merchants find the app to be a highly effective and reliable tool for boosting email subscriptions and enhancing customer engagement.

Key Strengths

  • Exceptional customer support: quick responses and efficient service.
  • Ease of use with a user-friendly interface.
  • Free to use with no hidden charges.
  • Comprehensive customization options for popups.
  • Effective in increasing email subscriptions and boosting conversions.
  • Seamless integration with Shopify and compatibility across devices.
  • Brand removal option available even on free version.

Common Concerns

  • Limited template options for some users.
  • Desire for more advanced customization options without needing CSS knowledge.
  • Some users desire additional features like timer settings for popups.

Final Thoughts

EcomSend Pop Ups, Email Popups is highly recommended by users for its simplicity, rich feature set, and robust customer support. It proves to be a game-changer for merchants seeking to enhance their online marketing efforts through effective email capture and customer engagement strategies. With its free offering and easy-to-navigate setup, it stands out as a valuable tool for Shopify store owners.

iRide Mobility

Aug 06, 2024  on Shopify

Ria was a pleasure - helped me get setup easily one time and ready to collect leads daily now... Thank you!

Maji online

Aug 05, 2024  on Shopify

Easy integration with e-commerce platforms Intuitive user interface Effective analytics and reporting Enjoy your stay and get the best out of here

Oyealhappycat

Aug 05, 2024  on Shopify

It is a very good software! The operation is simple, the step-by-step guide is very clear and convenient, I can preview the pop-up window effect in real time, and the interface of computer and cell phone can be displayed. Recommended for everyone to use.

Brillaudia

Aug 05, 2024  on Shopify

Initial contact with support is very helpful. Haven't published yet, but it's looking like a great app so far!

INFERNO BODY JEWELLERY

Aug 05, 2024  on Shopify

Presented a problem to the live chat about the success status not showing for the user, and they send back a fake screenshot or a photo from another website showing the problem was solved! The text and buttons of the pop up were even differently configured. They did not even bother to check my website or settings. The problem of course was never solved. This is only to be used as a simple email submitting form, nothing more.

AniLéo

Jul 31, 2024  on Shopify

Tout fonctionne parfaitement. La customisation est assez poussée et le chat est trés réactif et sympathique. Je recommande vivement.

BVNE

Jul 30, 2024  on Shopify

The team were so responsive & helpful! 100% recommend them! They even had a little bit of banter made me feel like I was talking to a real person! Thank so much!

Vanillia

Jul 22, 2024  on Shopify

L'App Popup fonctionne bien et est facile à configurer. Je recommande. Service client immédiatement disponible pour enlever leur branding sur le popup. En plus c'est gratuit!

Dedicated to the Kingdom

Jul 22, 2024  on Shopify

I've been working on building my store for a bit now and preparing to launch soon, and I'm so thankful for how easy this app was/is to use! It's organized/not confusing at all, in my opinion. And, when I reached out to customer service, they not only responded quickly, but they were very friendly, which I truly appreciated it!

Parkfield Supplies NZ

Jul 21, 2024  on Shopify

Great app, and even better it's free! Does the same as other more expensive apps and the support is excellent. Highly recommended!

Sbooch

Jul 21, 2024  on Shopify

I really love how quick and effective the support is. My support executive Mig has understood and fixed my issues really well.

Visión Martínez

Jul 20, 2024  on Shopify

Aplicación totalmente recomendable. Funciona perfectamente y me han ayudado en todo lo que les he pedido!! :)

Blondi

Jul 20, 2024  on Shopify

So easy to use, really makes Shopify store look nice with a customized pop-up. Customer support is super-fast and so helpful too! 10/10 recommend getting this app!

TINTINOS

Jul 20, 2024  on Shopify

I will recommend this app to others as it might be a good way to bring the customers to the shop , I have just install and waiting what will happen

Loops & Bee

Jul 20, 2024  on Shopify

This app is perfect! Exactly what I was looking for. And they allow you to remove the app branding for free! Love it.

Uke Tastic

Jul 18, 2024  on Shopify

I am loving the app. I have had over 1000 views on this app and an increased chance for customers to subscribe to the site. Definitely worth it. I just need to incentivise customers to subscribe to increase conversion.

Vaayu Scrubs

Jul 17, 2024  on Shopify

Excellent and easy-to-use app.. The best part is It's Absolutely FREE!! Quick support .. If anyone need popups must use this app..

FreakyTrends

Jul 16, 2024  on Shopify

It was very amazing, good quality with amazing support and everything else from the app is just perfect for your store!

Quni Boutique

Jul 16, 2024  on Shopify

This app has been pretty straight forward to use. Mig from EconSend support team helped me with a couple things to adjust. She was very friendly, supportive and answering very fast. Thank you for making this app easy to use!

Katzor

Jul 15, 2024  on Shopify

Der Support hat sofort geantwortet und mir weiter geholfen, als etwas nicht so funktionierte wie ich es mir vorgestellt habe. Es sind noch ein paar dinge zu verbessern, aber die sind auf einen sehr guten Weg. ich würde die App weiter empfehlen, schon alleine aufgrund, das sie kostenlos ist und auf Anfrage sogar das Wasserzeichen enfernen lassen kannst

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