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Customer reviews: EcomSend Pop Ups, Email Popups

Develop by Channelwill

Reviews (12,018)

Overall rating
5

What Merchants Think

Merchants have expressed overwhelmingly positive feedback about "EcomSend Pop Ups, Email Popups." Users appreciate the app’s ease of use, efficiency, and comprehensive features. The customer support team is frequently highlighted for its quick, friendly, and helpful service, enhancing user experience and setup process further. Overall, merchants find the app to be a highly effective and reliable tool for boosting email subscriptions and enhancing customer engagement.

Key Strengths

  • Exceptional customer support: quick responses and efficient service.
  • Ease of use with a user-friendly interface.
  • Free to use with no hidden charges.
  • Comprehensive customization options for popups.
  • Effective in increasing email subscriptions and boosting conversions.
  • Seamless integration with Shopify and compatibility across devices.
  • Brand removal option available even on free version.

Common Concerns

  • Limited template options for some users.
  • Desire for more advanced customization options without needing CSS knowledge.
  • Some users desire additional features like timer settings for popups.

Final Thoughts

EcomSend Pop Ups, Email Popups is highly recommended by users for its simplicity, rich feature set, and robust customer support. It proves to be a game-changer for merchants seeking to enhance their online marketing efforts through effective email capture and customer engagement strategies. With its free offering and easy-to-navigate setup, it stands out as a valuable tool for Shopify store owners.

LEMARQ Beauty

May 30, 2024  on Shopify

Amazing app! I love the pop-up and its level of customization. Highly recommend using this app as your main pop-up app!

KAREN'S SKIN CARE

May 29, 2024  on Shopify

App has been great so far and I appreciate being able to see the data clearly, customer support especially from my agent Ria was seamless and she helped me with my issue quickly and efficiently.

remiScent

May 28, 2024  on Shopify

I can’t say enough good things about this app. The installation process was a breeze, and the app seamlessly integrates with my Shopify store. Plus, their customisable pop-ups and responsive support are just fantastic. It’s a must-have app for any e-commerce business looking to grow their marketing list and boost conversions. Kudos to the team behind this fantastic tool!

Smart AI Pets

May 28, 2024  on Shopify

Support is great and really fast! The App is really nice and it's free! Nice features, I will keep using it.

Emporium Central

May 28, 2024  on Shopify

Easy to use app and the support team is quick to responsive and very quick to answer your questions. Thank you

wearmanaj.com

May 28, 2024  on Shopify

This is the best pop app I have seen for Shopify. No watermark, and the support is fast. Great job by Cecilia helping me for a little query today. Kudos to Cecilia and Team EcomSend POP UP.

Biva Tonic

May 09, 2024  on Shopify

It's really amazing how much they give you for free, including great tech support.There are still some features that are needed (multiple popups of the same type on same page) and ability to email the coupon code instead of just display it after signing up.

Embroidery Babe Design Co

May 08, 2024  on Shopify

The support offered is amazing! I was able to get help right away and all of my questions answered the first time. I would highly recommend this app. It is very easy to use.

VR Supplies®

Apr 30, 2024  on Shopify

So far just have the free app and it's very easy and functional ... I already see where upgrading will improve it but what I like is being able to truly test it on our site before paying more. As well support is excellent

Alden Accessories

Apr 30, 2024  on Shopify

It helped me a lot to improve my overall pop-up look of my store. The stock pop-up form is absolutely dumb! I'm new to this app. I'll review it further after testing more. Thanks

Woof Whimsy

Apr 30, 2024  on Shopify

Hey there! I just wanted to share that I've been using this amazing plugin for Shopify websites and I couldn't be happier. Not only is it user-friendly, but the customer support is top-notch - they're always so nice, friendly, and super quick to respond. I highly recommend it!

Jessthechen

Apr 30, 2024  on Shopify

Super quick and easy, they removed their branding off my pop-ups for free! On top of that, they were really quick to respond to all my coding/CSS needs so I have a beautiful set up. Shout out to Ria for the fantastic work!

DKS Natural Products

Apr 30, 2024  on Shopify

Mig was professional and helpful. I needed further assistance and she was very helpful and in making me I understand how the app works. Overall I am pleased with the app.

NextGenNutrition

Apr 29, 2024  on Shopify

Today I had a stressful moment when I lost my tech guy who knew how to fix my shopify issues. I needed to set up a automated email for first time shoppers and had no clue what to do. Mig joined the chat with me at like 11am and had the patients and knowledge to walk me through step by step. Amazing customer service! Would not have been able to figure it out without Mig's help! Thank you Mig!

Ship 2 MNL

Apr 29, 2024  on Shopify

I recently had the pleasure of interacting with Mig, a customer representative from EcomSend Pop Ups, while using their app on my Shopify store. I must say, Mig's assistance was truly exceptional, and it significantly enhanced my experience with the app. From the outset, Mig demonstrated a high level of professionalism and expertise. Their prompt response to my inquiries and willingness to address my concerns immediately caught my attention. But what truly set Mig apart was their commitment to providing expert guidance and support. Throughout our interactions, Mig patiently walked me through the various features and functionalities of the EcomSend Pop Ups app, ensuring that I fully understood how to maximize its potential for my store. Their clear explanations and helpful suggestions were invaluable, and I felt empowered to leverage the app to its fullest extent. What impressed me most about Mig was their genuine dedication to helping me succeed. They took the time to understand my specific needs and offered tailored recommendations to optimize my pop-up campaigns. Their insights were not only insightful but also actionable, resulting in tangible improvements to my store's performance. In addition to their technical expertise, Mig also exhibited excellent communication skills and a friendly demeanor. Their approachable nature made it easy for me to ask questions and seek clarification, further enhancing the overall support experience.

Cosmo City

Apr 29, 2024  on Shopify

Mig was very helpful in adding some customizations to the email popup. Looking forward to generating more results!

NextWave Emporium

Apr 28, 2024  on Shopify

Excellent marketing tool! EcomSend's email pop-ups are easy to use, highly customizable, and extremely effective for capturing leads and increasing sales. Highly recommend!

Love Letters x

Apr 28, 2024  on Shopify

fast, easy and seamless to install and then create and execute pop up. And importantly was the responsiveness when I had one question I was connected to a real person and it was resolved in seconds.

MyHippyHome GmbH

Apr 25, 2024  on Shopify

Lightning fast responses from customer service (Cecilia). The app itself is super easy to use and set up. Massively impressed with the ease and how awesome it looks. Highly recommended!

Case Temple

Apr 24, 2024  on Shopify

Wonderful support. can't believe this app is free. Huge thanks to the developers and the support team!

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