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Customer reviews: Trustoo Pop ups, Email Popups

Develop by Channelwill

EcomSend is a powerful Shopify app designed to streamline email marketing for eCommerce stores. This review covers its features, pricing, and user experiences to help merchants decide if it fits their needs.

Reviews (7,104)

Overall rating
5

What Merchants Think

Merchants have expressed overwhelmingly positive feedback about "EcomSend Pop Ups, Email Popups." Users appreciate the app’s ease of use, efficiency, and comprehensive features. The customer support team is frequently highlighted for its quick, friendly, and helpful service, enhancing user experience and setup process further. Overall, merchants find the app to be a highly effective and reliable tool for boosting email subscriptions and enhancing customer engagement.

Key Strengths

  • Exceptional customer support: quick responses and efficient service.
  • Ease of use with a user-friendly interface.
  • Free to use with no hidden charges.
  • Comprehensive customization options for popups.
  • Effective in increasing email subscriptions and boosting conversions.
  • Seamless integration with Shopify and compatibility across devices.
  • Brand removal option available even on free version.

Common Concerns

  • Limited template options for some users.
  • Desire for more advanced customization options without needing CSS knowledge.
  • Some users desire additional features like timer settings for popups.

Final Thoughts

EcomSend Pop Ups, Email Popups is highly recommended by users for its simplicity, rich feature set, and robust customer support. It proves to be a game-changer for merchants seeking to enhance their online marketing efforts through effective email capture and customer engagement strategies. With its free offering and easy-to-navigate setup, it stands out as a valuable tool for Shopify store owners.

Melisac

Nov 19, 2024  on Shopify

Une application qui fonctionne très bien et facilement personnalisable. J'ai eu besoin de renseignement et Mig à su répondre parfaitement à ma demande, sans parler de sa réactivitée Si seulement les autres support pouvaient être aussi rapide également Encore un grand merci

vitamaxx

Nov 19, 2024  on Shopify

EcomSend Pop Ups, Email Popups est une application très intuitive est très simple à utiliser. je recommande grandement!

The Patchee Sri Lanka

Nov 19, 2024  on Shopify

Great app. Works with my theme, easy customization Great overall experience for my users and helps lead to increased amount of email subscribers.

Veilleuse de Nuit

Nov 18, 2024  on Shopify

The kind of responsive customer service we love! I'm just discovering the application, but for now it's interesting.

AZ Naturally

Nov 18, 2024  on Shopify

This app has wonderful customer support. It has been very easy to navigate and their chat people are always available and very efficient.

Ela Stories

Nov 18, 2024  on Shopify

Outstanding Product and Customer Support! The app is incredibly easy to use, with a sleek interface that makes creating effective email popups a breeze.

Prestige Wine Storage

Nov 18, 2024  on Shopify

Only just starting using the app but on first looks, it looks amazing. Mig was really helpful too, thanks :D

Privatbrauerei Barre

Nov 18, 2024  on Shopify

I am absolutely satisfied with this app! The support is excellent – fast, helpful, and always friendly. The app itself is very user-friendly and easy to navigate. I highly recommend it!

KINDEEP

Nov 18, 2024  on Shopify

The functions are powerful and can meet my needs very well. In addition, the customer service is good, and they can respond quickly and solve problems in time!

Trendy Tikes

Nov 18, 2024  on Shopify

It's very easy to use and customize! I wish it had a club or points option or would integrate with my app.

Caylla Boutique

Nov 17, 2024  on Shopify

Thank you Teresa for your help Great application i love it and it easy to understand, sorry for my bad english i'm french.

CoreLift

Nov 17, 2024  on Shopify

EcomSend Popups is an absolute game-changer for anyone looking to boost conversions and grow their email list effortlessly. The setup was seamless, and the customization options allowed me to create beautiful, on-brand popups that fit perfectly with my store's theme. One of the standout features is the smart targeting—it ensures my popups reach the right audience at the right time, increasing sign-ups and engagement without feeling intrusive. A special shoutout to Mig from the support team! Their guidance and quick responses made the entire process so smooth. They went above and beyond to ensure everything was set up perfectly for my store. Truly exceptional service! If you're serious about growing your store and connecting with your customers, EcomSend Popups is a must-have. Highly recommend! ✨

SiberianPaw

Nov 16, 2024  on Shopify

Excellent configuration, exceptional attention from your team. It works according to what they promise, the only thing I would like is for them to translate the application into Spanish later. Otherwise everything is perfect.

Asho Designs

Nov 16, 2024  on Shopify

Quick customer service, free and easy to use. Can easily remove ecomsend branding to look more professional and customized to your shop.

Mâche Pas Tes Mots

Nov 15, 2024  on Shopify

parfait, facile à faire et à intégrer dans shopify. J'ai demandé de l'aide pour poser une question et la personne à été très réactive et très gentille. Merci (Perfect, easy to set up and integrate into Shopify. I asked for help to ask a question, and the person was very responsive and kind. Thank you.)

Glow Girl

Nov 15, 2024  on Shopify

Just setting it up, but it seems pretty great so far. I also had a question and the support responded very quickly in the chat.

The Watch Co Australia

Nov 15, 2024  on Shopify

Wonderful customer service from Ria! The app has been easy to use and exactly what i wanted for my site.

Gardenshop.si

Nov 13, 2024  on Shopify

Very easy to use and install. Maybe you could develop an additional field to collect phone numbers and date of birth. Then it would be perfect.

Warrior Plunge

Nov 12, 2024  on Shopify

Marj was very helpful and provided very helpful support. MY only disappointment was that in the old store we collected emails but not the first names. And when it came to importing the emails she said that she was unable to extend help there which is perfectly understandable as that was under Shopify control. So strangely i now have a lot of customers with no first names and only their emails as their names. Marj said that that depends on the set up of the app so it seems that its the earlier person who set up the shop that made the mistake. I could understand some people not putting in their real names or maybe even not filling it up which should be made mandatory (by the app) Otherwise when emails are sent out we would have their email addresses in pace of their names when the email is sent out.

Voyage Vibes

Nov 11, 2024  on Shopify

Exceptional service from start to finish! The staff was attentive, warm, and went above and beyond to make everything perfect. Truly a 5-star experience!

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