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Customer reviews: Dynamics 365 Business Central

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<h3>What Merchants Think</h3> <p>"Dynamics 365 Business Central" receives mixed reviews from merchants, with appreciation for its connector capabilities but concerns about synchronization issues. Users are generally hopeful for improvements and enjoy specific functionalities, yet they express dissatisfaction with certain limitations and inefficiencies.</p> <h3>Key Strengths</h3> <ul> <li>Reliable synchronization for multiple sales tax environments.</li> <li>Flexible deployment across different instances.</li> <li>Helpful and supportive product support team.</li> <li>Potential for exciting new features and improvements.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Synchronization inefficiencies, requiring double entries.</li> <li>Lack of support for multiple currencies.</li> <li>Limitations in product and order synchronization features.</li> <li>Problems with VAT calculation and invoice accessibility.</li> <li>Need for improved integration with Shopify POS and order management.</li> <li>Slow product synchronization and loss of product tags during sync.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Dynamics 365 Business Central" offers a robust solution for integrating Shopify with accounting and sales processes. However, it falls short in areas that are critical for seamless operations, such as multi-currency support and more intuitive synchronization features. Merchants are keen on seeing future updates that address current shortcomings while appreciating the ongoing support and potential enhancements to the connector.</p>

Reviews (17)

Overall rating
3.1

What Merchants Think

"Dynamics 365 Business Central" receives mixed reviews from merchants, with appreciation for its connector capabilities but concerns about synchronization issues. Users are generally hopeful for improvements and enjoy specific functionalities, yet they express dissatisfaction with certain limitations and inefficiencies.

Key Strengths

  • Reliable synchronization for multiple sales tax environments.
  • Flexible deployment across different instances.
  • Helpful and supportive product support team.
  • Potential for exciting new features and improvements.

Common Concerns

  • Synchronization inefficiencies, requiring double entries.
  • Lack of support for multiple currencies.
  • Limitations in product and order synchronization features.
  • Problems with VAT calculation and invoice accessibility.
  • Need for improved integration with Shopify POS and order management.
  • Slow product synchronization and loss of product tags during sync.

Final Thoughts

Overall, "Dynamics 365 Business Central" offers a robust solution for integrating Shopify with accounting and sales processes. However, it falls short in areas that are critical for seamless operations, such as multi-currency support and more intuitive synchronization features. Merchants are keen on seeing future updates that address current shortcomings while appreciating the ongoing support and potential enhancements to the connector.

El Cafetero

Jan 07, 2025  on Shopify

Segunda vez que en Business Central me indica que el concetro debe ser actualizado en Shopify y no existe ninguna opcion para actualizar. Cada vez que se actualice debere desinstalar la aplicacion y volver a instalarla?

Mein Shop

Aug 22, 2024  on Shopify

Connector has a lot of features, but I can't get correct vat calculation to work. Prices are including vat, but creating the BC sales order vat is calculated and also with the wrong Country-VAT, that is set in the template.

Castañer Test ERP

Jul 16, 2024  on Shopify

It will be a nice connector. For the moment, whenever we synchronize an order with fulfilled status (both online and POS) the "location_id" in the Shopify order is wrong. We have to use an extra API call to "fulfillment_orders" method to get the correct location_id.

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