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Customer reviews: Dynamics 365 Business Central

Develop by Microsoft
<h3>What Merchants Think</h3> <p>"Dynamics 365 Business Central" receives mixed reviews from merchants, with appreciation for its connector capabilities but concerns about synchronization issues. Users are generally hopeful for improvements and enjoy specific functionalities, yet they express dissatisfaction with certain limitations and inefficiencies.</p> <h3>Key Strengths</h3> <ul> <li>Reliable synchronization for multiple sales tax environments.</li> <li>Flexible deployment across different instances.</li> <li>Helpful and supportive product support team.</li> <li>Potential for exciting new features and improvements.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Synchronization inefficiencies, requiring double entries.</li> <li>Lack of support for multiple currencies.</li> <li>Limitations in product and order synchronization features.</li> <li>Problems with VAT calculation and invoice accessibility.</li> <li>Need for improved integration with Shopify POS and order management.</li> <li>Slow product synchronization and loss of product tags during sync.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Dynamics 365 Business Central" offers a robust solution for integrating Shopify with accounting and sales processes. However, it falls short in areas that are critical for seamless operations, such as multi-currency support and more intuitive synchronization features. Merchants are keen on seeing future updates that address current shortcomings while appreciating the ongoing support and potential enhancements to the connector.</p>

Reviews (17)

Overall rating
3.1

What Merchants Think

"Dynamics 365 Business Central" receives mixed reviews from merchants, with appreciation for its connector capabilities but concerns about synchronization issues. Users are generally hopeful for improvements and enjoy specific functionalities, yet they express dissatisfaction with certain limitations and inefficiencies.

Key Strengths

  • Reliable synchronization for multiple sales tax environments.
  • Flexible deployment across different instances.
  • Helpful and supportive product support team.
  • Potential for exciting new features and improvements.

Common Concerns

  • Synchronization inefficiencies, requiring double entries.
  • Lack of support for multiple currencies.
  • Limitations in product and order synchronization features.
  • Problems with VAT calculation and invoice accessibility.
  • Need for improved integration with Shopify POS and order management.
  • Slow product synchronization and loss of product tags during sync.

Final Thoughts

Overall, "Dynamics 365 Business Central" offers a robust solution for integrating Shopify with accounting and sales processes. However, it falls short in areas that are critical for seamless operations, such as multi-currency support and more intuitive synchronization features. Merchants are keen on seeing future updates that address current shortcomings while appreciating the ongoing support and potential enhancements to the connector.

Planet Foods

Oct 10, 2024  on Shopify

Nice connector but we cannot access your invoices created by Business Central in Shopify which is very disappointing. UPDATE 12/10/2024 After implementation, we are much more satisfied and look forward to the new features with excitement.

Jewellery Services

Nov 16, 2023  on Shopify

A fantastic addition for Business Central. It would be great to see bi-directional sync for orders so that orders created in BC sync to the customer record on Shopify, giving a full 360 view of the customer + we would be able to take advantage of Shopify marketing automation.

FarmHouse Fresh

Sep 08, 2023  on Shopify

I have one-way integration. It does exactly what I need. The team supporting this product (Connector) is extremely helpful and supportive. I am looking forward to seeing this connector evolve to cover more order scenarios.

RUTHERFORD & Co

Sep 06, 2023  on Shopify

Works perfectly keeping our Shopify Store in sync with Microsoft Business Central

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