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Customer reviews: Dynamics 365 Business Central

Develop by Microsoft
<h3>What Merchants Think</h3> <p>"Dynamics 365 Business Central" receives mixed reviews from merchants, with appreciation for its connector capabilities but concerns about synchronization issues. Users are generally hopeful for improvements and enjoy specific functionalities, yet they express dissatisfaction with certain limitations and inefficiencies.</p> <h3>Key Strengths</h3> <ul> <li>Reliable synchronization for multiple sales tax environments.</li> <li>Flexible deployment across different instances.</li> <li>Helpful and supportive product support team.</li> <li>Potential for exciting new features and improvements.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Synchronization inefficiencies, requiring double entries.</li> <li>Lack of support for multiple currencies.</li> <li>Limitations in product and order synchronization features.</li> <li>Problems with VAT calculation and invoice accessibility.</li> <li>Need for improved integration with Shopify POS and order management.</li> <li>Slow product synchronization and loss of product tags during sync.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Dynamics 365 Business Central" offers a robust solution for integrating Shopify with accounting and sales processes. However, it falls short in areas that are critical for seamless operations, such as multi-currency support and more intuitive synchronization features. Merchants are keen on seeing future updates that address current shortcomings while appreciating the ongoing support and potential enhancements to the connector.</p>

Reviews (17)

Overall rating
3.1

What Merchants Think

"Dynamics 365 Business Central" receives mixed reviews from merchants, with appreciation for its connector capabilities but concerns about synchronization issues. Users are generally hopeful for improvements and enjoy specific functionalities, yet they express dissatisfaction with certain limitations and inefficiencies.

Key Strengths

  • Reliable synchronization for multiple sales tax environments.
  • Flexible deployment across different instances.
  • Helpful and supportive product support team.
  • Potential for exciting new features and improvements.

Common Concerns

  • Synchronization inefficiencies, requiring double entries.
  • Lack of support for multiple currencies.
  • Limitations in product and order synchronization features.
  • Problems with VAT calculation and invoice accessibility.
  • Need for improved integration with Shopify POS and order management.
  • Slow product synchronization and loss of product tags during sync.

Final Thoughts

Overall, "Dynamics 365 Business Central" offers a robust solution for integrating Shopify with accounting and sales processes. However, it falls short in areas that are critical for seamless operations, such as multi-currency support and more intuitive synchronization features. Merchants are keen on seeing future updates that address current shortcomings while appreciating the ongoing support and potential enhancements to the connector.

RJWC Wholesale US

Oct 04, 2024  on Shopify

We've been testing this back and forth through the versions, and It's getting there. If we weren't selling globally, we'd change to this one in a heartbeat. However, as it does not support multiple currencies, it's impossible to use when trading in different currencies. When/If it becomes possible to import orders in the same currency the transactions are made in, we'll change to this integration in a second.

Planet Foods

Jul 17, 2024  on Shopify

Nice connector but we cannot access your invoices created by Business Central in Shopify which is very disappointing.

MMT Coco DEV8

Jul 08, 2024  on Shopify

I want to connect my BC24 on Prem to Shopify online store. Please give me a solution.

Pacsafe – Official APAC Store

Jun 02, 2024  on Shopify

Hi, we collect taxes (price excluding VAT) and duties at the checkout, but they are not syncing to sales orders in the Business Central... Is the connector not capable to capture these two information from Shopify to NAV under our situation? Thanks!

Shopify <-> BC Test Store

Mar 14, 2024  on Shopify

Hello, Nice connector. We would like to use BC events when GET orders from a shopify shop. Indeed, we need to add some filters on the GET API request. Can you help and add events in your code please ? Thanks. DBE Team

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