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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,735)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Algarve Beachwear

Oct 11, 2024  on Shopify

Thanks Sandy! U are attentive to resolve my problem. Ill wait contact of ur team work. But the custom service of Dsers is very good.

GreenTrove

Oct 08, 2024  on Shopify

As a beginner in dropshipping, I'm currently learning the ropes with Dsers. While testing it, I ran into a problem, but their live chat help was amazing! They replied fast and rectified the problem immediately, which was a tremendous relief. I highly suggest it for beginners and beyond

Fielpower

Oct 08, 2024  on Shopify

Very nice app to work with quickly. It has exactly what you need. In addition, the customer service is great because they really respond within minutes. very good service!

Thrive & Health

Oct 08, 2024  on Shopify

I am extremely satisfied with the service provided by Vivian. She was very very nice and helped me resolve my issue . She's a very patient person . Thank you Vivian for your service . We need more people like you

Coastal & Country Chic Decor

Oct 08, 2024  on Shopify

I was having problems with an order to Temu failing and I opened a chat with Vivian at Dsers. Her service was prompt and very friendly and she took me step by step through the process of ordering manually. This was fantastic as it was my first ever order and I was quite confused. Vivian stepped me through and got everything sorted. Nothing was a problem. Thank you so much.

Explorer Corner Toys

Oct 07, 2024  on Shopify

I was having trouble connecting my DSers to my Aliexpress due to a discrepancy with the account type I had signed up with aliexpress orignally but I was helped out by a great support staff named Zico and he took care of it all...whew. :)

Belipal

Oct 07, 2024  on Shopify

Hi, I am writing to show my gratitude for the help I got regarding my problem. Special thanks to "Neva" who've help me to re-solve my case. Absolutely wonderful "Neva" !

Clip N Read

Oct 07, 2024  on Shopify

Vivian helped me so much, with something big that I was stuck with. She was super friendly and nice, and was awesome help.

Tyrari

Oct 07, 2024  on Shopify

Vivian was extremely helpful is solving my inventory issues with the app. DSers is extremely easy and intuitive to set up. Highly recommend.

Vico's Hundewelt

Oct 07, 2024  on Shopify

I am extremely satisfied with DSers, all my orders are smoothly synced, executed and I never had an outage from the tool. Recently switched to Pro version to join the affiliate program(s) and also this went super smooth, even contacting the support (thanks to Krystal) was super easy and she immediately activated the service! Thanks DSers, thanks team, I can highly recommend!

Tiendaly

Oct 07, 2024  on Shopify

No sabía conectar la tienda con los pagos y Chrissy fue muy amable. Me apoyó todo el rato en el proceso y me explicó todos los pasos. Gracias Chrissy!

Saphira Intimates

Oct 07, 2024  on Shopify

I contacted the support team via live chat as I had a small issue using the Dsers app today and was promptly assisted by Chrissy, who was extremely quick and professional in helping me. Thank you for the great and efficient service.

Otherwise Entertainment

Oct 07, 2024  on Shopify

I am extremely satisfied with the service provided by Chrissy. THE BEST! she helped me with all my questions

My Store

Oct 07, 2024  on Shopify

Easy access and courteous people like Luna who has no problem helping you. Easier and faster service than other methods ie phone or email. It was great

Etorrotravel

Oct 07, 2024  on Shopify

I was migrating a couple of stores to one account and Krystal was very helpful & informative during my support session. Great service Krystal!

Elevate-elixirs

Oct 07, 2024  on Shopify

very satified with the service rendered was very helpfull through out the whole process highly recommended

KATCHY

Oct 06, 2024  on Shopify

The person I contacted with was named Zico, it was an exceptional support with lots of patience and kindness, I really appreciated this kind of support. Completely satisfied

HELLO MON BEBE

Oct 06, 2024  on Shopify

Merci infiniment pour DSERS. Il suffit juste de demander une info et ils sont là pour nous servir. service par excellence. tres satisfait.

gesundziel

Oct 06, 2024  on Shopify

I recently had the pleasure of being assisted by Zico, and I couldn't be more impressed! Zico was incredibly knowledgeable, patient, and genuinely cared about helping me find the best solution. They took the time to answer all of my questions, provided valuable insights, and made the whole experience seamless and stress-free. I left feeling completely satisfied and confident in my purchase. Thank you, Zico, for going above and beyond – customer service like yours is rare to find! Highly recommend!

Bébé En Voyage

Oct 06, 2024  on Shopify

Je tiens à exprimer ma gratitude envers l'agent qui m'a aidé sur l'application DSers. C'est génial d'avoir eu affaire à une personne réelle et non à un robot ! Son assistance a été rapide et efficace, et j'ai été très satisfaite de la qualité du service. Merci pour votre professionnalisme et votre disponibilité !

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