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AMP: FAQ Page & Help Center HQ

AMP: FAQ Page & Help Center HQ

  • $19.99 / Month
  • 7 Days Free Trial
8.2
30 Reviews
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Help center: Faq page & Faq tabs to cut down on support email. Show more

FAQ Page & Help Center HQ is a dynamic app designed to enhance customer support by providing immediate answers from a comprehensive Frequently Asked Questions (FAQ) and Q&A page. By leveraging an effective help center, businesses can address numerous customer queries, reducing the need for direct email communication. This innovative tool collects valuable satisfaction data, enabling businesses to identify which questions need better answers and uncover what's causing customer dissatisfaction. HelpHQ features insta-search functionality, delivering instant answers as users type their questions, further improving the user experience. Its powerful editor simplifies the creation of help articles and FAQ pages, while customization options ensure the FAQ page aligns perfectly with a brand's aesthetic. Seamlessly integrated into a familiar dashboard, HelpHQ also collects customer feedback through simple emoji interactions, providing insightful data to continuously refine support content.
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Seamless integration
Customer feedback
Insta-search answers
Powerful editor
Customizable faq
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ShopTalk: AI Live Chat Agent

ShopTalk: AI Live Chat Agent

  • $29.99-$49.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
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AI live chat for efficient customer support and satisfaction. Show more

ShopTalk: AI Live Chat Agent is an innovative solution tailored for merchants seeking efficient customer support. This AI-driven app streamlines handling customer queries, from order tracking to product recommendations and usage guidance. By automating responses, ShopTalk drastically reduces the support workload and delivers instant, accurate assistance, enhancing store responsiveness and professionalism. Ideal for businesses facing increasing customer demands, it ensures satisfaction around the clock with 24/7 automated support. The app's smart recommendation capabilities further personalize the shopping experience, guiding customers with relevant product suggestions. With ShopTalk, merchants can simplify support management and focus on growing their business without compromising on service quality.
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Product recommendations
Order tracking
24/7 support
Ai live chat
Usage guidance
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BackOrder by GritGlobal

BackOrder by GritGlobal

7.2
26 Reviews
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Automate backorders on BigCommerce, boost sales, enhance customer satisfaction. Show more

BackOrder by GritGlobal is a cutting-edge app tailored exclusively for BigCommerce merchants to seamlessly automate their sales process, even when faced with out-of-stock situations. By utilizing this app, merchants can effortlessly display backorder messages and manage inventory, ensuring operational efficiency and boosting overall customer satisfaction. The app acts as an exclusive automated solution that helps merchants mitigate revenue loss from stockouts and retain customer loyalty. With BackOrder, businesses can maintain uninterrupted sales momentum by effectively communicating product availability to customers, thus fostering trust and transparency. Designed to enhance the performance of operational workflows, this app is an essential tool for any BigCommerce store aiming to optimize inventory management and fulfilment processes. By providing a seamless connection between inventory updates and customer communication, BackOrder by GritGlobal empowers merchants to enhance their service deliverables in the dynamic e-commerce landscape.
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Manage inventory
Boost sales
Enhance satisfaction
Automate backorders
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LateShipment.com Returns Experience Management

LateShipment.com Returns Experience Management

  • Free App
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Effortlessly streamline returns and enhance BigCommerce customer satisfaction. Show more

LateShipment.com Returns Experience Management offers an innovative solution to enhance customer satisfaction and optimize the returns process for BigCommerce merchants. This comprehensive app integrates effortlessly with your online store, automating each step of the returns journey to eliminate manual tasks and reduce operational burdens. By generating return labels, enforcing your return policies automatically, and providing real-time tracking, LateShipment.com ensures a streamlined experience for both retailers and customers. The platform is designed to enhance efficiency and transparency, leading to improved customer trust and loyalty. Embrace this all-encompassing returns management solution to simplify your operations and focus more on growing your business. With LateShipment.com, transform the returns process into a seamless and positive experience for everyone involved.
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Real-time tracking
Automated management
Returns integration
Seamless exchanges
Policy enforcement
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NutimaReturn: Easy Return

NutimaReturn: Easy Return

  • $19.99-$59.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
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Simplified returns for Shopify stores, ensuring customer satisfaction and efficiency. Show more

NutimaReturn is a dynamic app designed to simplify and enhance the return process for Shopify store owners and their customers. With an intuitive user interface, customers can easily initiate return requests with just a few clicks, making the return process hassle-free and efficient. Store owners benefit from immediate email notifications for each new request, ensuring prompt attention and action. The app's robust request management feature allows tracking and managing of returns seamlessly through its platform. Users can customize various aspects, including colors, messages, and setting a maximum return date to align with store policies. Additionally, NutimaReturn offers insightful statistics, enabling store owners to view the number and details of return requests, thus facilitating data-driven decision-making. By streamlining the return process, NutimaReturn promotes customer satisfaction through quick and effective return management.
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Customization options
Email notifications
Request management
Easy return requests
View statistics
Install App
E‑stebdal Returns & Exchanges

E‑stebdal Returns & Exchanges

  • Free Plan Available
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E-stebdal: Automate returns, boost revenue, and enhance customer satisfaction. Show more

E-stebdal is a powerful app designed to transform how businesses manage product returns. By automating the return process, E-stebdal significantly reduces manual effort, allowing businesses to save time and improve operational efficiency. The app enhances customer satisfaction through seamless exchanges and flexible return options, ensuring a satisfying post-purchase experience. Data-driven insights offer merchants valuable knowledge to refine their return policies, leading to cost minimization and revenue retention. E-stebdal also provides smart upselling opportunities during returns, turning potential revenue losses into gains. With features like return status notifications, customers are kept informed, boosting loyalty and trust. Ideal for merchants facing challenges with inefficient return procedures, E-stebdal is a comprehensive solution to optimize business performance and customer relationships.
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Automate return processing
Seamless exchanges available
Return status notifications
Discounts for purchases
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Uncap Checkout Rules

Uncap Checkout Rules

  • $29 / Month
  • 7 Days Free Trial
  • New
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"Personalize and optimize store checkouts for enhanced customer satisfaction." Show more

Uncap Checkout Rules is an innovative app designed to give you complete control over your store's checkout process. With it, you can dynamically hide, rename, or reorder payment and shipping methods based on specific conditions tailored to your store's needs. The app lets you customize checkout options according to various factors like cart contents, order value, shipping address, customer tags, and product vendors, ensuring a personalized shopping experience for your customers. Whether you aim to streamline choices to reduce confusion or want to highlight preferred payment or shipping methods, this app provides the tools you need to enhance the checkout workflow. By implementing flexible display rules, Uncap Checkout Rules helps boost conversion rates and improve customer satisfaction, making it easier to meet your business goals. Additionally, the app supports customer tags and spending rules, allowing you to target your audience more effectively and refine their purchasing journey. With features like dynamic display rules, you can create a simpler and more efficient checkout process that leaves a positive impression on your customers.
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Dynamic display rules
Customize payment options
Conditional shipping methods
Customer-specific options
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Ascent360

Ascent360

  • Free App
8.2
1 Reviews
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Harness customer data for personalized, data-driven marketing campaigns with Ascent360. Show more

Ascent360 is a leading data-driven marketing platform designed to empower small and mid-market B2C businesses by leveraging BigCommerce customer data. Established in 2013, Ascent360 is trusted by marketers across the U.S. and Canada to deliver segmented and personalized email, Google, and Facebook campaigns, as well as text messages, aimed at building meaningful customer relationships and driving sales. The platform offers a comprehensive library of automated marketing campaigns that enable businesses to send 1:1 tailored messages at scale, resulting in immediate returns and fostering lifelong brand advocates. Ascent360's sophisticated segmentation and data hygiene capabilities provide a unified customer view by seamlessly integrating with various data systems such as POS, eCommerce, and booking and lodging. Businesses can easily connect their stores to the platform with the click of a button, ensuring that valuable customer data is utilized effectively. To explore the potential of your data, start a free trial today or visit the pricing page for details on flexible plans.
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Automated campaigns
Personalized messaging
Customer data integration
Omnichannel marketing
Data segmentation
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SEMA Data

SEMA Data

  • Free Plan Available
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"SEMA Data Plugin: Import Products & Advanced Catalog Search." Show more

SEMA Data is a comprehensive app designed to enhance the functionality of your e-commerce platform by utilizing the powerful SEMA Data APIs. This app streamlines the process of importing product data for SEMA Data members, allowing for efficient product management and integration. On the backend, it seamlessly connects with the SEMA Data system to import a wide range of products, ensuring your catalog is always up-to-date. The frontend features advanced catalog search and filtering capabilities, enhancing the user experience by making it easier for customers to find exactly what they’re looking for. Accessing these robust features requires a SEMA Data membership and manufacturer brand approval through the SEMA Data program. For businesses looking to optimize and expand their product offerings, joining the SEMA Data community is a vital step, which can be initiated by visiting semadata.org/join-resellers. Overall, SEMA Data empowers retailers to elevate their online stores with efficient product integration and sophisticated search functionality.
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Product import
Advanced search
Catalog filters
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Data Swift

Data Swift

  • Free Plan Available
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"Effortlessly manage Shopify data with Data Swift's user-friendly features." Show more

Data Swift by Digisoft is a user-friendly app that revolutionizes Shopify store management through seamless data transfer. Designed with simplicity in mind, it eliminates the need for coding skills, making it accessible to anyone. With a quick installation from the Shopify App Store, users can effortlessly import and export smart collections, custom collections, pages, and even Shopify blogs between repositories. The app is complemented by extensive documentation to guide users and ensure a smooth, hassle-free experience. Data Swift enhances productivity by streamlining data management tasks, allowing store owners to focus on growing their business. With its advanced features and ease of use, Data Swift stands as an indispensable tool for efficient store management.
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No coding required
Simple installation
Effortless data transfer
Advanced data management
Import/export collections
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Ask On Data

Ask On Data

  • Free Plan Available
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Open Source GenAI powered chat based Data Engineering tool - Ask On Data Show more

Ask On Data is a cutting-edge, AI-driven ETL tool designed to streamline data engineering processes through an intuitive chat interface. As an open-source application, it empowers data scientists and engineers by simplifying complex tasks such as data migration, cleaning, and analysis. Users can interact with the app conversationally, making it an accessible and user-friendly solution for managing data workflows. The app integrates advanced AI capabilities to enhance efficiency and accuracy, allowing professionals to focus on deriving insights rather than getting bogged down in technical details. Ask On Data stands out by making sophisticated data operations effortlessly achievable in a collaborative chat environment. Whether you're handling massive datasets or refining data pipelines, this tool serves as a versatile companion for all your data engineering needs.
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Data analysis
Data migration
Chat-based interaction
Data cleaning
Ai-powered etl
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Axon Data

Axon Data

  • Free Plan Available
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Axon Data connects multiple data sources to find actionable insights and plan for your business. Show more

Axon Data is an intuitive app designed to empower solopreneurs and small businesses by providing a comprehensive overview of their operations through data integration. It seamlessly connects multiple data sources such as CRM systems, Google Analytics, payment providers, Excel sheets, and product analytics. By aggregating and analyzing this data, Axon creates clear visual representations, offering graphs and actionable insights that help boost sales, understand user behavior, and enhance forecasting accuracy. The app delivers strategic recommendations, enabling users to make informed, data-driven decisions similar to those of leading tech companies. With Axon, managing and interpreting complex business data becomes straightforward, allowing users to focus on growth and operational efficiency.
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Data integration tools
Actionable insights generation
Forecasting capabilities
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24/7 AI Phone Customer Support

24/7 AI Phone Customer Support

  • $39-$99 / Month
  • 5 Days Free Trial
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VINSI AI: Provide 24/7 Customer Service for Your Store with AI Show more

AI CX PHONE AGENT VINSI is an innovative app designed for Shopify store owners, streamlining the process of delivering exceptional 24/7 customer service without the need to hire additional staff. By installing this app, store owners receive a custom phone number dedicated to customer service, allowing their customers to easily reach out for assistance. VINSI efficiently handles a variety of customer needs, including order placement, status updates, shipment tracking, inventory confirmation, and answering frequently asked questions. The AI phone agent provides real-time responses, ensuring inquiries are addressed promptly and accurately. With comprehensive call logs, recordings, and analytics, store owners can gain valuable insights into customer interactions. Furthermore, the app is capable of scaling seamlessly to accommodate businesses of any size, offering unlimited call handling capabilities to support growth.
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Ai-powered responses
Shipment tracking
Order status updates
Faq handling
24/7 phone service
Custom phone number
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Simon Data

Simon Data

  • Free Plan Available
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Easiest way to use your data for increasing customers Show more

Simon Data is an advanced Customer Data Platform (CDP) tailored for marketing teams looking to enhance their campaign performance through precise segmentation and personalization. Designed with Shopify brands in mind, Simon empowers marketers to effortlessly create hyper-targeted discounts, sales, and site experiences that drive conversions. As a low-code solution, it transforms marketers into data scientists, enabling them to fully leverage their data without reliance on technical teams. Simon Data seamlessly unifies Shopify and other sources of data, creating a comprehensive customer record for more effective marketing strategies. It allows the creation of detailed client segments based on both historical and behavioral data, enhancing the personalization of client experiences. Event-driven tagging ensures personalized interactions, while the platform supports a cohesive cross-channel experience through integrations with Shopify, email, SMS, and paid media.
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Unified data platform
Rich client segments
Event-driven tagging
Cross-channel experience
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Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

  • $25 / Month
  • 14 Days Free Trial
9.2
187 Reviews
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Unlimited post-purchase and customer satisfaction surveys Show more

Grapevine Post Purchase Survey is a robust tool designed to help businesses make informed, data-driven marketing and operational decisions through multi-question customer surveys. By identifying where customers are coming from, businesses can optimize their marketing spend by focusing on the most effective marketing channels. The app offers flexible publishing options, enabling businesses to deliver customer satisfaction surveys at various stages of the customer journey. It is an excellent resource for collecting accurate zero-party customer data, which can significantly enhance marketing strategies. With a range of survey types including fixed response, freeform text, and Net Promoter Score (NPS), Grapevine ensures comprehensive feedback collection. The app is designed for simplicity with an intuitive user interface and dedicated support, allowing for straightforward setup and operation. Furthermore, Grapevine Post Purchase Survey allows for unlimited surveys and responses, ensuring that businesses can gather as much customer data as needed without restrictions, all customized to fit specific brand needs without any Grapevine branding.
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Unlimited surveys
Post-purchase surveys
Customizable surveys
Intuitive ui
Zero-party data
Marketing optimization
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Customer.guru Net Promoter NPS

Customer.guru Net Promoter NPS

  • $50-$250 / Month
  • Free Plan Available
7.7
195 Reviews
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Survey Net Promoter Score, get testimonials & product reviews Show more

Customer.guru Net Promoter NPS is a powerful tool designed to help businesses understand customer satisfaction on a deeper level. With this app, you can analyze customer sentiment based on various factors such as the products they ordered, the timing of their first purchase (e.g., during holiday sales like Christmas or Black Friday), their purchase frequency, and geographic location. Uncover hidden trends in customer opinions to tailor your business strategies accordingly. The app is designed for ease of use, with a quick 30-second installation process. Benefit from increased survey participation through intelligent follow-up features, and showcase positive feedback by embedding testimonials and reviews directly on your platforms. Customer.guru Net Promoter NPS is an essential solution for businesses seeking to enhance customer engagement and satisfaction.
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Quick installation
Embed testimonials
Segmented satisfaction tracking
Product-based satisfaction analysis
Time-specific feedback
Order-frequency insights
Install App
Codem: Free Shipping Bar

Codem: Free Shipping Bar

  • $6.99 / Month
  • Free Plan Available
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A Promotional tool to incentivize customer make large purchase Show more

The Codem: Free Shipping Bar app is a strategic tool designed to encourage customers to increase their cart value by offering free shipping incentives. As customers shop, they'll receive real-time updates on how much more they need to purchase to qualify for free shipping, enhancing their shopping experience. This app allows you to target specific customers and pages, ensuring that the bar aligns perfectly with your business needs. With the ability to offer a variety of free shipping options across different countries, it aims to boost your sales and average order value. The user-friendly setup requires no coding, allowing activation with just one click, and automatically converts free shipping amounts into the visitor's local currency for a seamless international shopping experience. Premium features include uploading custom background images and creating clickable bars with custom links, while the app block preview ensures you're satisfied with the setup before it goes live.
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Customizable bar
Local currency conversion
Custom link
Background image
Easy enable
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HelpZenith ‑ Ticket & HelpDesk

HelpZenith ‑ Ticket & HelpDesk

  • $10-$299 / Month
  • Free Plan Available
(1/5)
1 Reviews
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Efficiently elevate customer satisfaction with HelpZenith. Show more

HelpZenith ‑ Ticket & HelpDesk is a robust customer support solution designed to enhance service delivery and streamline ticket management. This versatile app allows businesses to transform incoming emails into tickets, consolidating them within a centralized system for efficient handling. With HelpZenith, access detailed reports that offer valuable insights into support activities, aiding in continuous improvement and strategic decision-making. The app also features workflow automation, facilitating the automatic assignment, categorization, and response to queries, thereby optimizing operational efficiency. Users are empowered with a seamless customer portal enabling them to independently create, manage, and track their support tickets. HelpZenith revolutionizes customer support by simplifying complexities and boosting satisfaction levels, fostering a more responsive and effective support experience. Embrace this all-in-one solution to embark on a transformative support journey that elevates your business’s reputation for exceptional service.
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Workflow automation
Customer portal
Ticket management
Detailed reports
Email-to-ticket
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Vee24 ‑ Live Chat & Browse

Vee24 ‑ Live Chat & Browse

  • Free Plan Available
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Customer Engagement Tools Under a Single Platform Show more

Vee24 - Live Chat & Browse is a cutting-edge app designed to enhance customer engagement and satisfaction through a suite of powerful communication tools. By integrating features like video chat, co-browsing, secure sharing, online appointments, and chatbots, Vee24 provides an all-in-one platform that facilitates seamless interaction between businesses and customers. This app is particularly beneficial for retailers looking to bridge the gap between online and in-person experiences, helping them to boost conversion rates. Vee24 is easy to implement with a straightforward JavaScript setup, allowing businesses to quickly leverage its capabilities. Users can add the app to their store in just a few seconds and manage multiple customer interactions simultaneously from a single interface. With the ability to navigate the user interface alongside customers, Vee24 ensures that support and service are both personalized and efficient.
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Easy setup
Secure sharing
Chatbots
Video chat
Co-browsing
Online appointments
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Customer's Products Manager

Customer's Products Manager

  • $3 / Month
  • 7 Days Free Trial
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Unlock advanced customization and protection features Show more

Customers' Products Manager is an innovative app designed to give you unprecedented control over your online store. With this app, you can easily target customers based on their names, tags, or countries, allowing for a more personalized shopping experience. It enables you to tailor your product listings by hiding or replacing products on listings and detail pages to suit the preferences of different customer segments. You can also customize pricing with engaging text or anchor tags, adding a creative flair that can attract and retain customer interest. Elevate the user experience further by choosing to conceal or substitute the cart button, guiding the customer journey strategically. Additionally, safeguard your most exclusive products with password protection, ensuring only chosen customers have access. Transform your store into a captivating marketplace that stands out and captivates customers like never before.
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Password protection
Select customers
Hide/replace products
Customize pricing
Modify cart button
Install App
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