Update! We just lost an additional $215 on bundled add ons within two days, omitted from orders received. Also, the support team are not helpful, they keep giving you a run around to get you frustrated with no solution and pretend like they didn't understand your previous email because they know what damage their app caused. I won't advise anyone using this app. Most of the good reviews on here are from their team. This app is currently frustrating at the moment. Our customers previously encountered not seeing their add ons after making payments for an order. Lets say a customer added 4 add ons to their cart, once they submit their order, it's either very few or all disappeared on the order confirmation summary. We brought this to their attention and they made it known that there was nothing they could do about it, except we upgraded to a higher bundle which has the native option. We upgraded to the $12 plus plan and we have now encountered another worse problem. The add ons are not charged correctly. They set up another price for the add ons and the agent we recently chatted with blamed it on us stating that we made these changes. This isn't true, this app never allowed us fix prices directly from the app when we initially set this up. We were only allowed to bundle each add ons from the product list on the website. The website already has the prices fixed so we didn't need to manually add prices on those boxes on the right. As a matter of fact, those boxes never existed when we initially set up our option sets from the scratch. We await the app owners to fix this issue. All we want is for the add ons to be charged correctly with the original price listed and bundled up directly from the website. I won't be upgrading to make life easier only to end up encountering another worse problem. Please make this right

Amazing App and Exceptional Support! We’ve been using the Infinite Product Options app for a while now, and it has truly transformed how we manage product variations on our site. The app is incredibly easy to use, and the integration with our Shopify store is seamless. The support team is also fantastic—very responsive and helpful whenever we need assistance. Thanks to this app, our product pages are more interactive, and our customers are having a much smoother shopping experience. Highly recommend it to any Shopify store owner looking for flexibility and reliability!

This app is currently frustrating at the moment. Our customers previously encountered not seeing their add ons after making payments for an order. Lets say a customer added 4 add ons to their cart, once they submit their order, it's either very few or all disappeared on the order confirmation summary. We brought this to their attention and they made it known that there was nothing they could do about it, except we upgraded to a higher bundle which has the native option. We upgraded to the $12 plus plan and we have now encountered another worse problem. The add ons are not charged correctly. They set up another price for the add ons and the agent we recently chatted with blamed it on us stating that we made these changes. This isn't true, this app never allowed us fix prices directly from the app when we initially set this up. We were only allowed to bundle each add ons from the product list on the website. The website already has the prices fixed so we didn't need to manually add prices on those boxes on the right. As a matter of fact, those boxes never existed when we initially set up our option sets from the scratch. We await the app owners to fix this issue. All we want is for the add ons to be charged correctly with the original price listed and bundled up directly from the website. I won't be upgrading to make life easier only to end up encountering another worse problem. Please make this right

Don't make the same mistake I made going with this app over the countless others that are sooooo much better then this and less expensive. I made the costly mistake of trusting this app for my store and had countless option sets which took a long time to set up. 1st off, they lack the functionality to edit your order in the cart which literally every OTHER options app offers and they charge you extra if you want to allow customers to upload their files which is a basic functionality for other options apps. The biggest issue I have with this app is the lack of support and transparency. There was recent an update with shopify that made this app not function properly, but they decided to not tell their users. This ended up costing me $1000's of dollars in sales since customers couldn't even add to their cart, the only reason i knew was because i started to get customer complaints. When i reached out to them, they ended up saying that it was due to shopify making an update and that they weren't able to do anything about it. I reached out to shopify, and they did confirm that they performed an update to their api's which is common but that all apps are made aware of any type of updates weeks or months in advance so they can properly update their apps to not have any issues. The fact that infinite options has as many downloads as they have you would expect them to at least tell you that they will not be able to function the way they were, but no they decided to omit that information and just wait until users noticed. Their support team is literally a joke, if you're reading this go check out all the other options like hulk, globo, avis, and various others that are less expensive but offer wayyyy better functionality, the difference is not even close. I wish i would have never installed this app and saved myself the countless hours of having to migrate to a different app, let alone the thousands of dollars that this app ended costing me by not working as it should've. I hope that my post helps at least 1 person not make the same mistake that i made and chooses to offer their product options with an actual reliable app.

Great app. Our products have a lot of weird variations and options. This app helps us accomplish what we need to. Great support as well!

Customer support is amazing. The install team was able to make several updates for me within hours of my request.

Completely stopped transferring option data to our sales orders so we have to find a new app. Customer service has been unable to help us even though we have shown what is happening. They simply stopped responding to us. We even deleted the set and reinstalled it but to no avail.

Fantastic app! We're now able to present the options available to customers in a much more stylish and professional way. The support is amazing, especially Emily, who is always super helpful.

The app works just how we need it, and the service is top notch. So fast, and Emily at ShopPad even added a faster loading script, so everything worked more efficiently on the site.

Such a great costumer service, solved our problem quickly and were super responsive, thank you very much

The customer service is simply the best. The live chat is easy to use, and everyone is incredibly patient and helpful. I highly recommend!

I'm someone new to e-commerce and so need help navigating through apps. The customer service here is very good. They are patient and knowledgeable. Definity recommend this app.

We transitioned from Bold Options to Infinite Options quite a while ago, and we couldn’t be more thrilled with the decision. The Shopad team has been incredibly supportive, responding promptly with helpful solutions whenever we’ve reached out (more often than we’d care to admit!). They’ve even stepped in to fix or implement code when needed. We’re absolutely delighted and highly recommend Shopad Infinite Product Options.

Absolutely love this app and Emily F in customer service is so sweet, helpful and answered all my questions! Definitely beyond happy with her service. Thank you again!

I made some SEO changes to my store and didn't realize it was affecting how the the Infinite Options app appeared to customers. I emailed asking for help and they immediately looked into the issue and then created a short video tutorial showing the problem. So helpful! I made the changes and my website was back and running perfectly.

Great app! We offer our customers free engraving every holiday season and Infinite Product Options worked as needed. I also contacted customer service with a question and got an immediate response and solution.

This app has really helped us with our extra variants. It seemed hard to setup, so I hired someone on Fivrr to do it, and then it was easy after that.

I have been using Infinite Options for years, I am very happy with the app. I have never had any bugs. The few times I reached out for support to customize or adapt the app, the support was great.

I've reached out to customer service multiple times now for support and they are always very quick to respond and help me out just as fast. Thank you so much for making this work around and for all of your help installing and maintaining it!

Emily worked really fast on my request! I love this app! I've been using it for my other Shopify store for years! My customers get to leave the specific notes with ease! Thank you as always!