Shopify Communication management apps

ARCS Support Ticketing System

$2.99 / Month

(1/5)

1 Reviews

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Easy and Reliable Support System

Initiate support tickets

Review customer inquiries

Respond to issues

Manage communication

Track ticket status

Customize support page

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WildGoose Live Chat

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One platform covers multiple channels of communication

Automatic translation

Data statistics

Multi-channel live chat

Efficient agent collaboration

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Yobi Sync

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Connect your customers and communication in a single app

Sync shopify contacts

Unified communication

Respond via call

Respond via text

Respond via social media

Export notes

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JivoChat Live Chat

$19 / Month

9.1

66 Reviews

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Unified communication: real-time chat, CRM, calls for seamless customer engagement. Show more

JivoChat Live Chat is a powerful omnichannel business messenger designed for e-commerce websites, enabling you to manage all communication channels from a single app. Seamlessly integrate your website's live chat widget, social media accounts, support emails, and phone calls, ensuring you never miss a client request again. Its integrated CRM system organizes all customer interactions in one accessible place, allowing efficient team collaboration and tracking of client progress. Real-time visitor tracking and smart triggers help engage potential customers at the optimal moment, enhancing your conversion rates. JivoChat also addresses all your phone communication needs, with options to purchase new numbers or integrate existing ones for smooth call management. With the promise of a single platform to rule all communications, JivoChat offers a 14-day trial, supported by 24/7 customer service dedicated to assisting your business needs.

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Integrated crm

Visitor engagement

Real-time chat

Omnichannel communication

Live call support

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Elfsight Facebook Chat

$4.19 / Month

6.4

9 Reviews

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"Seamlessly integrate Facebook Chat for instant website communication." Show more

Elfsight Facebook Chat is an intuitive app designed to streamline communication between you and your website visitors. By embedding Facebook Chat on your site, you enable a quick and direct interaction channel, ensuring users can easily reach out and receive prompt responses. The app offers customizable features, such as chat-start triggers and personalized welcome messages, to attract user interaction and enhance engagement. You can choose whether to display the chat across all pages or restrict it to specific ones, tailoring the experience to your audience's needs. Additionally, you can personalize the chat interface with icons, contact photos, and other elements to align with your brand image. With Elfsight Facebook Chat, maintain constant availability for your visitors and enhance customer satisfaction by efficiently addressing their queries directly from your Facebook page.

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Selective page display

Instant website communication

Customizable chat triggers

Shipsy

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3PL Management Unified tracking, Communication & NDR update.

Carrier integration

Customer notifications

Unified tracking

Automated booking

Priority rules

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Order Management — Trackeasy

$14.99-$19.99 / Month

7.8

15 Reviews

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Order manager for Restaurant kitchen, Warehouse with workflow Show more

Order Management — Trackeasy is an efficient solution designed to streamline the order management process across different sectors, including restaurant kitchens and remote warehouses. It enables users to track the status of order preparation and packing in real-time, ensuring that no orders are missed or delayed. With seamless multi-device support, users can monitor and update order status from desktops, tablets, or mobile devices. Delivery personnel can access order lists sorted by delivery dates on their phones, eliminating the need for manual documentation. The app features customizable alarms to notify users of new orders and supports management across up to seven distinct order stages. Users can also generate product-wise preparation reports, making it ideal for businesses operating across multiple locations and with various users.

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Order status tracking

Remote packing tracking

Delivery list management

Multiple device support

New order alarms

Seven order stages

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InstaReturns by ShipDelight

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Manage Returns, Replacement, and Customer Communication.

Real-time communication

Brand customization

Easy returns

Replacement orders

Full india coverage

Return reason customization

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Wizybot ‑ AI Chatbot

$49.99-$499.99 / Month

7.7

58 Reviews

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Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.

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Automated responses

Quick setup

Product recommendations

Promotions automation

Human-like interactions

Sales chatbots

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Sling: Scheduling & Time clock

$2-$4 / Month

(2.8/5)

6 Reviews

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Scheduling, time Tracking & communication made easy. Show more

Sling: Scheduling & Time Clock is a comprehensive app designed to streamline employee scheduling and time management for businesses. With its intuitive interface, managers can efficiently create schedules, handle time-off requests, manage shift trades, and monitor employee availability in minutes. This tool not only helps avoid budget overruns and unwanted overtime but also minimizes absenteeism and late arrivals, ensuring smooth operations. Real-time notifications alert users of overlapping shifts and unexpected changes, reducing scheduling conflicts and stress. Sling also offers features for communication and task management, fostering collaboration and productivity within teams. Overall, Sling is a versatile solution for managing labor costs and enhancing workplace efficiency.

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Employee scheduling

Labor cost

Time clock

Task management

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MSG91

7.8

11 Reviews

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Alerts & Abandoned Cart via SMS, Whatsapp, Voice, Email Show more

MSG91 is a versatile communication platform designed to enhance customer engagement through multiple channels, including Email, SMS, Voice, RCS, and WhatsApp. It provides businesses with the tools to send personalized messages for key customer interactions such as abandoned checkout alerts, signup greetings, order updates, cancellations, and refund alerts. Focused on innovation and user-friendly services, MSG91 also offers a dedicated OTP platform for seamless two-factor authentication. With the ability to automate SMS based on country codes and deliver content customized to each recipient, MSG91 facilitates effective communication across 190+ countries. By leveraging these advanced capabilities, businesses can boost their sales and improve customer relationships through targeted and engaging messaging strategies. Happy Messaging!

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Abandoned checkout alerts

Signup greetings

Abandoned cart alerts

Order related alerts

Order cancellation alerts

Refund alerts

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