Taranker.Com Logo
BON Loyalty Program & Rewards logo

Customer reviews: BON Loyalty Program & Rewards

Develop by Shopify

BON Loyalty & Rewards is a Shopify app designed to help businesses boost customer retention through customizable loyalty programs. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,682)

Overall rating
5

Life is a Journey

Nov 07, 2025  on Shopify

è una buona app per cominciare. Inoltre, ho avuto qualche difficoltà che però, Aster ha risolto velocissimamente in chat.

New Style Jewels

Nov 06, 2025  on Shopify

Best app install if you want to use a rewards system! Beautiful Assistants from Sienna & Haley they were very communicative and helpful. they personally reached out and helped with issues that were easy to fix. Overall happy with this app. :)

ViaMonte Shop

Nov 05, 2025  on Shopify

Assistenza e supporto a risolvere le mie richieste in modo impeccabile! Il mio voto è il massimo, quindi assegno 5. Grazie mille ancora e buon lavoro

Ativafit

Nov 04, 2025  on Shopify

Great experience. The app provided so many functions that the last app we used didn't, and the price is also cheaper than the last one, which is amazing. Also, Hazel is so patient and professional, she explained every feature on our demo call which is the main reason that we switched to this app. Can't wait to start using this app.

PraiseBanners™

Nov 03, 2025  on Shopify

Rani was very friendly and professional. She took care of my issue with the app and got it done quickly! I look forward to using BON. Gill Trotman

Begin™

Nov 03, 2025  on Shopify

We’ve been using this app for a while and are really impressed with both the functionality and the support team behind it. They always respond promptly and go the extra mile to solve every issue we face. It’s rare to find such responsive and dedicated support — truly appreciate their help in keeping everything running smoothly. Highly recommended!

ELIXIR777

Oct 31, 2025  on Shopify

Great app, easy translation tools, great support, especially valuable that this a human being on the other side instead of stupid AI. My special thanks to Aster!

Sweetest Moments Singapore

Oct 31, 2025  on Shopify

Hazel assisted me with my concern and was incredibly bubbly and friendly! I really appreciated her excellent service—thank you so much!

Packmate Grreen LLP

Oct 30, 2025  on Shopify

This app is fantastic — packed with powerful features and backed by an incredibly supportive team. A special shout-out to Haze, whose kindness and assistance made all the difference. Highly recommended Thanks

歯科モール

Oct 29, 2025  on Shopify

The customer service was absolutely amazing! Dannie was super nice and patient, really listened to my situation, and solved everything perfectly. You can tell the company genuinely cares about its customers. Still in the testing phase, but if all goes well, I’ll definitely stick with BON for sure. Thanks so much!

Bath Soft Cheese

Oct 28, 2025  on Shopify

Kian was a great help today, where it wasn't working on my end he fixed it all on his. He was polite and patient. For something virtual it very much felt like he was right there helping along the way.

Innadermys

Oct 27, 2025  on Shopify

Excellent support client ! Cara et Kian ont été très professionnels, réactifs et efficaces. Ils ont résolu notre problème rapidement et avec beaucoup d’amabilité.

BEBELUNA

Oct 25, 2025  on Shopify

BON Loyalty was intuitive and very convenient to use. Also, the BON Loyalty team provided very fast and complete feedback on our request. THANKS FOR- Aster, Cara, Sienna, Hazel, Rani, Jean, Sunny, Dannie, Kian... They're the best

Aleemahs

Oct 25, 2025  on Shopify

A great loyalty app - great value for money. Support is excellent - even answered on the weekend, which was a nice surprise

Churchill's Fine Teas

Oct 24, 2025  on Shopify

It's rare to find an APP with 5.0 ratings anywhere! I've experienced it now having just migrated from Smile.io to Bon loyalty app. Kian was super helpful in answering all my questions via chat and email. The BON support team is spontaneous to respond and transitioned from one agent to another seamlessly during my migration process. Even when I accidentally closed my chat window, I was back with Kian within one minute after connecting with a different agent. I'm looking forward to using BON Loyalty program and trusting that my 38K customers will have similar and rewarding experiences!

Innovo Labs

Oct 24, 2025  on Shopify

So far the team is very responsive - and most important is that they really know their stuff. Especially "Kian" from customer support and also "Hazel". We upgraded to the basic plan recently and learning how to get the best out of it step by step. Good luck to the whole team!

TETO Temporäre Tattoos

Oct 24, 2025  on Shopify

The BON Loyalty Program and Rewards app is intuitive and easy to use. Special thanks to Hazel from live chat for her excellent and professional assistance — she made the process smooth and efficient. At the moment, I’m waiting for the option to change the default phone number prefix from the US to Germany. Asking customers to scroll through 100+ countries to select theirs creates unnecessary friction, and many might leave the default US prefix and simply type their number after it — resulting in contact data that has little or no value for the store.

The Sports Shaq

Oct 23, 2025  on Shopify

I just downloaded the app and have started exploring. The app seems like it will work perfect for our store. Hazel has been amazing in helping us convert from our previous rewards program. From transferring customer points, to setting up branded emails. If I could give 6 stars I would. Thank you!!

AARNI

Oct 20, 2025  on Shopify

We had no experience with different loyalty programs apps, but BON seemed good enough with their features and options for multiple languages. Pricing is also on par with different apps so you can make a cautious investment. What we also got was great customer service and I have to give big thanks to their support and dev team. They handled most of our problems with ease. Keep up the good work!

www.dawnanddaisy.com

Oct 16, 2025  on Shopify

I’d like to express my sincere appreciation for Sienna from the BON Loyalty team. She has been incredibly helpful and patient throughout our setup process, answering every question thoroughly and making sure we understood each step. Her professionalism, prompt responses, and friendly attitude made the whole experience smooth and reassuring. We truly appreciate the excellent support — thank you, Sienna, for going above and beyond!

Scroll to Top