Although I have only just signed up and getting things sorted the app is looking fantastic and can't wait to release it to my customers, So far personal trials before releasing is all positive and was very easy to set up. We did have a few teething issues however Haley in support has been fantastic in helping. Going above and beyond to be on top of it, the support like many of the other reviews below was a big part of the reason why I went this path and it certainly hasn't disappointed.

Hazel was sooo great helping me get set up and verify everything was running correctly. I haven’t used the program yet, but service is excellent!

We are just getting started with BON Loyalty, and so far the experience has been fantastic. The program is robust enough to handle all of the features we are looking for in a Rewards program without being overly complicated. I have had SO many questions and Lyn and the rest of the team have provided me with all the information I need in a very timely fashion. Looking forward to seeing a boost in sales!

BON loyalty support is very helpful and answered all my questions, created tickets with their dev team to fix my bugs. Very pleased.

BON Loyalty has great customer service and is an excellent Rewards App. I've used them on another store for years, and they've implemented many great updates to their program since.

This app works for my store very well. Perfectly configured and very easy to use. The customer support is awesome and outstanding help from Hazel and team. They are always ready to help and guide. Highly recommend!

Absolutely brilliant support and the app works like a charm. Lyn's support was top notch.There should be an option to have 10 stars. 5 star is too little

Great app with excellent customer support. The BON Loyalty team was fast, clear, and very helpful in resolving my issue. Highly recommended!

アプリを始める前でしたので、わからないことばかりで、 テストの仕方など、いろいろ質問しました。 1時間以上と長い時間にもかかわらず、 ヘイリーさんというサポートの方が、わかりやすく丁寧に回答してくれました！ これなら、安心して使用できそうです！ これからも、よろしくお願いいたします！

Great app with a clean interface and solid features. Special thanks to Haley for the prompt, friendly, and helpful support — really appreciated the clear explanations and quick responses. Highly recommended for merchants looking to boost customer engagement.

I’m extremely satisfied with BON Loyalty and the support behind it. Huge thanks to Sienna, Dannie and Kahi for personally helping me solve every UI issue and tailoring features exactly to my needs. The app is powerful, smooth, and honestly exceeded my expectations. It answers all my needs and then some. I highly recommend BON Loyalty to anyone looking for a serious, flexible, and well-supported solution.

Fast and responsive support! Whenever I encountered issues or had questions about my program setup, both Haley and Hazel were extremely helpful and guided me every step of the way.

Absolutely great Loyalty app that's super easy to setup most especially for someone like me who really struggles with technology but was able to do everything myself along with the Customer Service team at BON. A BIG shout out to Sienna and Dannie who were always there to help me whenever I was struggling with anything and Logan the developer who went above and beyond to help customize the Loyalty page on our website to incorporate some additional features that are not present in the bespoke package. Will happily recommend BON any day. Thanks team!

This app has helped me a lot! It was easy to set up, and the team was incredibly flexible with customizations. Their support replies very quickly and always resolves any questions I have. Highly recommend!

Lyn was extremely helpful and patient while helping me get everything set up correctly. She clearly explained what was missing, guided me through the settings, and made sure the loyalty widget was working properly on my store. Great support and very quick to respond thank you, Lyn!

I had a great experience with the Shopify customer support chat team. Hazel assisted me and was very helpful, polite, and quick to understand my concern. She resolved my query smoothly and made the experience pleasant. Really appreciate her support.

Hazel I want to appreciate you for the way you helped me with the BON Loyalty Program & Rewards app on Shopify. Your guidance was not only professional, but also very kind and reassuring. You handled everything so smoothly and made sure I understood each step clearly. It’s rare to find support like this. Thank you for being such a fantastic advisor!

Bon Loyalty has been an absolute game changer for our store. The app is intuitive, flexible, and does exactly what a great loyalty program should do — but what truly sets Bon apart is their customer support. A huge shout out to Cara, who genuinely went above and beyond. What started as a simple question turned into Cara proactively exploring ways to improve our overall experience. She didn’t just answer the question — she actively looked for better solutions, escalated ideas internally, and ultimately worked with the dev team to implement custom work for us free of charge. That level of care, initiative, and partnership is incredibly rare. It felt like Cara was part of our team, not just support on the other end of a chat. Massive thank you to Cara and the entire Bon Loyalty team. If you’re looking for a loyalty app backed by people who truly care about your business, Bon Loyalty is it. Megan

This smart membership app offers great value at a reasonable price. I believe it will help the company strengthen customer relationships and drive sales. Customer service representative Hazel is exceptionally friendly and helpful. She responds promptly and provides clear, accurate answers, making the overall experience excellent.

いま無料版を使っていますが、返信すごく早いです。 HAZELさんがいつも丁寧に対応してくれます。