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Customer reviews: Blockify Fraud Filter, Blocker

Develop by Shopify

Blockify is a Shopify app designed to simplify store customization with drag-and-drop blocks. This review covers its features, pros, cons, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,052)

Overall rating
4.8

What Merchants Think

Merchants overwhelmingly praise "Blockify Fraud Filter, Blocker" for its effectiveness in preventing unwanted traffic and fraudulent activities on their online stores. Users find the app feature-rich and straightforward, with a strong emphasis on exceptional customer service. Blockify is recognized for its ease of setup and comprehensive support, making it a reliable tool for managing store security.

Key Strengths

  • Exceptional customer support praised for being patient, responsive, and knowledgeable
  • Effective at blocking unwanted traffic and fraudulent activities
  • Easy to set up and use, offering a user-friendly interface
  • Granular blocking features, allowing precise control over access
  • Automates tasks such as order cancellation for fake orders
  • Provides insightful analytics for managing site security

Common Concerns

  • Some merchants experience initial challenges with blocking specific IPs or countries
  • A few reports of legitimate customers being mistakenly blocked
  • The rare issue of perceived ineffectiveness on lower-tier plans
  • Occasional technical glitches that require troubleshooting

Final Thoughts

"Blockify Fraud Filter, Blocker" is widely acknowledged as a valuable asset for online retailers looking to safeguard their sites from fraud and unwanted traffic. Its array of features paired with outstanding customer support enhances store security effectively. Despite minor concerns, the app's overall reception is positive, making it a recommended choice for store owners seeking comprehensive protection measures.

Oh So Lovingly - Fine Chinoiserie Art

Jul 25, 2025  on Shopify

AMAZING chat service. They will handle things for you but also helped educate me on what was going on. If it's in your budget, you need.

Chroma Celebrations

Jul 24, 2025  on Shopify

Customer service (tracy) was able to quickly and efficiently resolve the issue I was experiencing, although we are both unsure as to how it was caused. It would be helpful if the app had some form of display or option for "recently changed" rules to ensure that they are functioning correctly and no unauthorized changes have been made to existing rules.

EVRYJEWELS

Jul 24, 2025  on Shopify

Very happy with the app. We were able to block orders from VPN connections which were causing significant issues for us.

Bon Bini

Jul 24, 2025  on Shopify

Our store was being harassed by a customer (we hadn't taken any of their money btw) who had been spamming orders, rude emails, & private calls for 2 weeks after we canceled their first order. We reached out to shopify and they recommended this app. Finally decided to do it after seeing the behavior wasn't going to stop. The ip blocker is intuitive to use and when I needed a review just to make sure I was doing it correctly Niel was very quick, efficient, polite, and patient in explaining how things worked and helping resolve the issue. We will be looking to use the app more once we go global (especially for blocking bots) but this small show of the app is promising and will help provide some relief for our small business.

Tiendita Playground

Jul 23, 2025  on Shopify

Enola was super helpful and kind while walking me through the Blockify app. I'm very grateful for the support. It made a big difference and gave me peace of mind to learn how to use this app for my shop.

Black Umbrella Jewelry

Jul 22, 2025  on Shopify

This app is a fraud. I don't know who's leaving all the 5 star reviews. I tried this app to find out who was rushing my website at 5am once or more a week, skewing my Shopify analytics. I installed Blockify, turned on the VPN blocker and found out it was all traffic via HostRoyale Technologies, which is in India. I turned on country blocker as well. Nothing was stopping that traffic. I contacted support and was told "they might be using VPN, block their ISPs". But, that would be AFTER they had already accessed my site. So.... the VPN blocker doesn't work? I tried customer support again a few days later and just got the run around, trying to tell me that VPN blocker wasn't on before when the previous person confirmed it was. Bottom line - this app did absolutely nothing for me and customer service was useless.

Author Kaci Lane

Jul 16, 2025  on Shopify

Helps block fraud. I like that I can set rules to block specific conditions. This was needed after I experienced fraud orders for my online store. It's also afforable.

The Bookish Shop

Jul 16, 2025  on Shopify

Blockify is very useful in preventing fraudulent orders. Their support team was also very helpful in getting the app set up in a way that was best for our company's needs. I specifically had a 5-star experience with Joy from the Omega Help Center live chat.

Best4Home

Jul 16, 2025  on Shopify

I noticed an unusually high number of visits to my Shopify store coming from Germany-over 600 visits in just 4 hours. Thanks to this app, I was able to quickly block the suspicious traffic and prevent further issues. Huge thanks to Tracy from the support team for the fast and helpful assistance!

Delamere Design

Jul 13, 2025  on Shopify

Really impressed with their customer service and the app. I'm just testing the free version for now. Seems to be working as promised. Enola was also extremely helpful as well.

Sole Mate

Jul 12, 2025  on Shopify

Recently installed the app due to issues with IP address from europe hitting the site and vpn's being used to buy gift cards with stolen card details. easy to setup, very prompt response from Louis in support, to enable me to configure the best approach to stop this.

Inspire Planners

Jul 11, 2025  on Shopify

I reached out to Sophia to understand how Blockify could help protect my Shopify store, and I was genuinely impressed. She patiently guided me through every step of the setup process and made sure I understood how everything worked. She was always available to answer all my questions and provided amazing customer service from start to finish. Truly appreciate the support

Christ In Youth

Jul 09, 2025  on Shopify

We have only used this application for a short time, but the potential to identify and correct fraud is great. Also, the support was very helpful when asking questions about blocking and allowing sessions based on Country Location.

Matches Seeds

Jul 08, 2025  on Shopify

So far so good! They have helped me and helped set things up also very responsive to chats. I'm happy so far.

amofit S

Jul 03, 2025  on Shopify

The setup process was easy. It tells you what to do, you follow a few easy steps and that's it. Then we requested a review of our setting via chat and the representative was kind and eager to help us out. She tested a few IPs to access our website and checked the proper functioning of this app on the website - Highly recommend

Grey and Sanders

Jul 03, 2025  on Shopify

Enola was really nice and helpful. She was quick to answer all my questions thoroughly and helped me set up the app! :)

Manore Store

Jul 02, 2025  on Shopify

We installed Blockify to stop abnormal traffic coming from abroad, and it worked perfectly. The interface is user-friendly, blocking rules are easy to set (by country, suspicious behavior, etc.), and the blocking message looks clean on the homepage. Their support team is fast and professional. They clearly explained that the app blocks access at the homepage level, even though Shopify Analytics might still count the sessions. Overall, it’s a solid tool to filter bots, VPN users, and irrelevant visitors. Highly recommended!

PokePopSpot

Jul 01, 2025  on Shopify

The app is extremely helpful and offers lots of functionalities, also received amazing support from the team, super fast and proactive to help with our inquiries.

CherryTree Inc

Jul 01, 2025  on Shopify

I got this app specifically for our increasing bot traffic. The reviews looked amazing so I installed it. On the 5th day I still got bot traffic and started cross-referencing bot orders vs activity log on this app and they didn't even show up. What happened next completely stunned me. Their support team actually ADMITTED IT DIDN'T WORK!!! Here's the message from them: "Hi there, This is Joyce from the Blockify support team.. Thanks again for your patience while we looked into the orders you mentioned. After checking with our technical team, we found that the app still receives and processes most visitor data as usual. However, in rare cases, it’s possible that: The buyer went directly to the checkout page, bypassing the storefront, which prevents our app from capturing the initial IP and browsing session. The buyer was using tools (like VPNs, proxies, or privacy-focused browsers) that changed their IP address during the journey — for example, from landing on the store to completing the checkout. This can result in the session being incomplete or invisible in the Visitor Analytics. We totally understand how frustrating this may be, especially when you’re relying on this data to block unwanted orders. Our product team is now aware of the concern and is reviewing how we can make the tracking more transparent. Thank you again for your feedback — it really helps us improve the app. If there’s anything else I can assist with, I’m here for you. Warm regards, Joyce Blockify Support Team" Deleted it immediately!

RS Drums

Jun 30, 2025  on Shopify

Great support, and app is doing what I need it to do so far. I'm only on the free version, but plan to subscribe in the near future. Thanks for the fast support!

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