Great onboarding experience, Very easy workflows, The team helps you set up templates and a couple of broadcasts. Very nice out of the box recommendations. Getting good amount of conversions using their Marketing tools. Integrations possible with WhatsApp, Instagram, Emails, Web push and more. Also good tie ups with apps like judge.me and integrations possible with many payment partners. Also possible are popup marketing to get more genuine data and keep the customer engaged. 5 Stars

Been using Bitespeed for a month+ now. The dashboard is easy to use and understand. Message delivery rates are good and results so far have been commendable. Would need to see over a longer period of time to judge the value add. The onboarding team starting from Manav is knowledgeable, patient and extremely helpful and responsive. Special mention to Annika for guiding and helping set up everything.

I had a great experience with Bitespeed. The platform really helped in the growth of my business and made things much easier. Their support team is excellent – always quick to respond and very helpful. Overall, I’m very happy with the service and would definitely recommend it.

We’ve been partnered with Bitespeed for more than two years now, and the experience has been exceptional. Their platform is extremely user-friendly and built to perfectly complement Shopify. What impresses us the most is their adaptability - whenever we’ve had a specific requirement, the team has gone above and beyond to build it for us, often faster than expected. This level of flexibility and support has made a real difference in how we manage our customer interactions. Bitespeed truly stands out as one of the best omni-channel platforms for Shopify users, combining great technology with a highly reliable and responsive team.

Great support & very good platform for retention. It is really working quite well for us, more than we expected. Highly Recommended!!

It's an excellent app with amazing features for support & remarketing, and the support is amazing.

Bitespeed has been a valuable addition to our CRM toolkit. While the integration process had its challenges, the support team was fair, responsive, and willing to work with us to resolve issues effectively. The app’s features bring together customer engagement, data tracking, and automation in a way that adds real collective value to our CRM workflows. Once set up, it becomes a powerful bridge between marketing and customer relationship management.

Not a good expereince on multiple stages, first they said they will migrate our push subscriber, it was not possible due to technical issues, second they took a way long time then discussed over boarding, third, multiple debits to my card without permission or notification and then nobody eager to solve the issue.

The platform is super intuitive, and the support is top-notch. Special thanks to Selva for always providing quick, helpful responses whenever we need them. Highly recommend!

Exceptional Experience with BiteSpeed! Working with the BiteSpeed team has been a fantastic journey. My initial interaction was with Manav, who made the onboarding process smooth and seamless. After that, Ayush stepped in and has been incredibly proactive in helping us get everything set up. Ayush didn’t just help with the basics—he offered valuable guidance on building effective WhatsApp journeys and using automation to drive real business growth. His advice was both actionable and strategic, and it’s had a clear impact. Since launching WhatsApp automation with BiteSpeed, our engagement and conversions have significantly improved. If you're considering using WhatsApp for your business, I’d strongly recommend BiteSpeed. The product is top-notch, and the team’s support has been truly exceptional!

We've been using Bitespeed for WhatsApp and it's been such a smooth experience. The team is super responsive and the platform just works. Makes our life easier.

We have been using BiteSpeed for Whatsapp marketing, support and automation flows. It has been a good experience so far. The onboarding support was quick and effective. Few Whatsapp automation journeys have been game changer when it comes to customer engagement. The team is quite responsive and they listen to the concerns and requirements shared by us as we wanted to get few customizations done. Overall very satisfied so far and recommend BiteSpeed for your business needs.

Bitespeed has made it so easy for us to connect with our customers on WhatsApp and Messenger. The app is simple to use, and the automations work really well for cart recovery and broadcasts. What I love most is the support team, they’re super responsive and genuinely care about helping out. You can tell they’re always working to improve the app. Definitely recommend it to any store looking to boost engagement and streamline customer chats!

Good service, had a good experience despite a few hiccups. Team was responsive in addressing the issues.

Absolutely loved working with Bitespeed! The innovation they bring to the table is unmatched, and the team's dedication is truly commendable. They go above and beyond to understand your business needs and deliver solutions that actually move the needle. Highly recommend!

We've been using Bitespeed for the past few months, and it has quickly become an essential part of our customer engagement strategy. Managing conversations across WhatsApp, Instagram, and Messenger is now seamless, allowing us to stay connected with our customers in real time through a single, intuitive platform. The interface is clean and user-friendly, which made onboarding effortless for our team. A special thanks to our point of contact, Rahul, whose ongoing support have made the entire experience smooth and productive. One of the standout features has been Bitespeed’s automation and AI Journey tool. Setting up automated flows for abandoned cart reminders, order updates, and welcome messages has been incredibly straightforward. The AI Journey feature, in particular, has helped us design personalized customer journeys with ease—boosting engagement and driving more conversions with minimal manual effort. The WhatsApp broadcast tool has also proven to be highly effective. The ability to segment and tailor messages to specific audiences has allowed us to engage customers in a much more targeted and meaningful way. Overall, Bitespeed has not only streamlined our communication channels but has also empowered us with tools that make customer engagement smarter and more impactful. We highly recommend it to any business looking to scale their D2C communication efficiently.

Bitespeed makes Whatsapp Marketing effortless, helping us to connect with our user base at the right moment with the right messages. Impressive capabilities, seemless AI flows that works like magic. Special Thanks to Ayush for the quick support.

Incredible support and results with BiteSpeed! My experience working with the BiteSpeed team was fantastic. I first connected with Manav, who was very helpful and supportive in finalizing our deal. After that, Ayush took over and has been consistently proactive, helping us with the setup. But the support didn’t end there—Ayush went further by guiding us on creating effective WhatsApp journeys and optimising automation to expand our business. His strategic and practical insights made a real difference. Since adopting WhatsApp automation through BiteSpeed, we’ve seen significant growth in engagement and conversions. I highly recommend BiteSpeed to anyone aiming to use WhatsApp for their business—excellent product, great team, and exceptional support!

We've been using BiteSpeed for a while now, and it's made our WhatsApp and Instagram communication so much easier. Setting up automations for cart recovery, order updates, and support was quick and smooth. The dashboard is simple to use, and their support team is always helpful and responsive. We've seen a clear boost in customer engagement since switching to BiteSpeed.

5 out of 5 for excellent support service Bitespeed has an excellent support service; they work together and implement the best strategies to increase overall performance.