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Customer reviews: WhatsApp Chat & Abandoned Cart

Develop by BiteSpeed
<h3>What Merchants Think</h3> <p>Overall, merchants who use "BiteSpeed ‑ Whatsapp Marketing" express a mix of satisfaction and frustration. Many appreciate the app's pricing, customer support, and the tangible impact on sales. Yet, some users encounter technical difficulties and find the support response inconsistent. The proactive and helpful nature of the support team is frequently noted, contrasting with negative experiences related to specific service issues.</p> <h3>Key Strengths</h3> <ul> <li>Competitive pricing with tangible return on investment</li> <li>Excellent customer support with proactive solutions</li> <li>Easy integration with Shopify and effective marketing features</li> <li>Comprehensive management tools and user-friendly dashboard</li> </ul> <h3>Common Concerns</h3> <ul> <li>Occasional technical issues, such as bugs and setup difficulties</li> <li>Inconsistent support response times</li> <li>Issues with the functionality of free plan and specific features like abandoned cart messages</li> <li>Some reports of an overwhelming or unclear user experience</li> </ul> <h3>Final Thoughts</h3> <p>"BiteSpeed ‑ Whatsapp Marketing" is perceived as a potent tool for enhancing sales through effective WhatsApp marketing. While the app delivers significant value and support to many merchants, its occasional technical and support shortcomings suggest room for improvement. For businesses seeking robust marketing solutions and a reliable support system, Bitespeed offers a promising yet occasionally challenging option.</p>

Reviews (305)

Overall rating
4.9

What Merchants Think

Overall, merchants who use "BiteSpeed ‑ Whatsapp Marketing" express a mix of satisfaction and frustration. Many appreciate the app's pricing, customer support, and the tangible impact on sales. Yet, some users encounter technical difficulties and find the support response inconsistent. The proactive and helpful nature of the support team is frequently noted, contrasting with negative experiences related to specific service issues.

Key Strengths

  • Competitive pricing with tangible return on investment
  • Excellent customer support with proactive solutions
  • Easy integration with Shopify and effective marketing features
  • Comprehensive management tools and user-friendly dashboard

Common Concerns

  • Occasional technical issues, such as bugs and setup difficulties
  • Inconsistent support response times
  • Issues with the functionality of free plan and specific features like abandoned cart messages
  • Some reports of an overwhelming or unclear user experience

Final Thoughts

"BiteSpeed ‑ Whatsapp Marketing" is perceived as a potent tool for enhancing sales through effective WhatsApp marketing. While the app delivers significant value and support to many merchants, its occasional technical and support shortcomings suggest room for improvement. For businesses seeking robust marketing solutions and a reliable support system, Bitespeed offers a promising yet occasionally challenging option.

Last Forest

Mar 25, 2025  on Shopify

The app has help us drive better customer engagement - both pre and post sale. The turnaround time and response resolution by the team has been really good as well and we're happy to be working with them!

Chatpata Chammach

May 20, 2024  on Shopify

Updating from 1 star to 4 stars - Bitespeed team followed back with me and helped me sort out all the issues. increasing the stars because the team was helpful and the product is actually good. As long as they help their customers in sorting out any issues, i dont mind using Bitespeed. ------------------------------------------------------------- One word. Horrible. Their free plan is useless (that is what I tried to use). Their abandoned cart messages show as delivered but customers do not receive them. The support does not exist. I sent multiple messages on whatsapp and support chat, they have still not responded. Uninstalled.

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